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Code: 0D

Display:

Paper Jam

Description:

Paper jam during duplex-printing The recording papers are fed in reverse on the platen when switchback drive is started, triggering switchback sensor as paper feeding condition.

Remedy:

- Remove the jammed paper. - Check whether the recording paper being used is within the specification. - Check that recording paper are not curled, wrinkled or wet. - Check that recording paper is loaded correctly in the paper tray.

1 Foreign materials in the duplex print paper path Remove foreign materials. 2 Outer paper guide not mounted in place Set the outer paper guide into place. 3 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 4 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 5 Main PCB defective Replace the main PCB ASSY.

Code: 0E

Display:

Paper Jam

Description:

Defective during duplex-printing Switchback sensor detects paper feed condition at out of specified timing during switchback.

Remedy:

- Check whether the recording paper being used is within the specification.

1 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Registration sensor defective Replace the registration sensor PCB ASSY. 4 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 5 Main PCB defective Replace the main PCB ASSY.

Code: 13

Display:

Paper Jam

Description:

Defective during duplex-printing Registration sensor detects paper feed condition at out of specified timing during switchback.

Remedy:

- Check whether the recording paper being used is within the specification.

1 Registration actuator caught on the surrounding parts Set the registration actuator into place. 2 Registration sensor defective Replace the registration sensor PCB ASSY. 3 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 4 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 5 Main PCB defective Replace the main PCB ASSY.

Code: 15

Display:

Paper Jam

Description:

Eject jam during printing Recording paper is not able to be ejected since it is longer than 840 mm when ejecting the paper after occurrence of the error 17.

Remedy:

- Remove the jammed paper. - Check whether the recording paper being used is within the specification.

1 Foreign materials in the recording paper path Remove foreign materials. 2 Main PCB defective Replace the main PCB ASSY.

Code: 17

Display:

Wrong Paper

Description:

Recording paper size error (duplex-printing/duplex-copying) - Paper width is wider than 301.5 mm (detection by paper width sensor.) - Paper width is narrower than 95.5 mm (detection by paper width sensor.) - Paper length is longer than 245.9 mm (detection by registration sensor.) - Paper length is shorter than 143.5 mm (detection by registration sensor.)

Remedy:

- Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used.

1 CR encoder strip stained Clean the CR encoder strip. 2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 PF encoder disk stained Clean the PF encoder disk and flushing guide 4 CR encoder strip defective Replace the CR encoder strip. 5 PF encoder disk defective Replace the PF encoder disk. 6 Registration sensor defective Replace the registration sensor PCB ASSY. 7 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 8 Paper width sensor defective Replace the carriage PCB ASSY. 9 Paper feed motor defective Replace the paper feed motor. 10 Main PCB defective Replace the main PCB ASSY.

Code: 18

Display:

Paper Jam

Description:

Paper jam during duplex-printing Registration sensor does not detect paper feed within specified pulse numbers in the second side paper re-feed (recording paper was pulled out, or very likely to have been pulled out.)

Remedy:

- Remove the jammed paper. - Check whether the recording paper being used is within the specification. - Check that recording paper are not curled, wrinkled or wet.

1 Foreign materials in the duplex print paper path Remove foreign materials. 2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Registration sensor defective Replace the registration sensor PCB ASSY. 4 Inner chute ASSY defective Replace the inner chute ASSY. 5 Main PCB defective Replace the main PCB ASSY.

Code: 20

Display:

Cannot Detect

Description:

Cannot identify a black ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation.

1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 21

Display:

Cannot Detect

Description:

Cannot identify a yellow ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation.

1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 22

Display:

Cannot Detect

Description:

Cannot identify a cyan ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation.

1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 23

Display:

Cannot Detect

Description:

Cannot identify a magenta ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation.

1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 24

Display:

Cannot Detect / Wrong Color Ink

Install Starter Ink

Description:

Ink cartridge side IC chip relation defective -Identification no match/judge as incompatible cartridge/detecting setting wrong color.

The Ink cartridge which does not contain required ink volume for the initial installation has been set at the initial installation.

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color. - Set the starter ink cartridge.

1 Main PCB defective Replace the main PCB ASSY.

Code: 25

Display:

Cannot Detect

Description:

Cannot communicate with ink cartridge IC chip (ink cartridge side.)

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.

1 Ink cartridge flat cable connection failure Reconnect the ink cartridge flat cable. 2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY. 3 Main PCB defective Replace the main PCB ASSY.

Code: 26

Display:

B&W 1-sided Print Only/Cannot Print Replace Ink Cannot detect ink volume

Description:

Black ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times.

Remedy:

- Replace the ink cartridge.

1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 27

Display:

B&W 1-sided Print Only/Cannot Print Replace Ink Cannot detect ink volume

Description:

Yellow ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times.

Remedy:

- Replace the ink cartridge.

1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 28

Display:

B&W 1-sided Print Only/Cannot Print Replace Ink Cannot detect ink volume

Description:

Cyan ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times.

Remedy:

- Replace the ink cartridge.

1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 29

Display:

B&W 1-sided Print Only/Cannot Print Replace Ink Cannot detect ink volume

Description:

Magenta ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times.

Remedy:

- Replace the ink cartridge.

1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 2A

Display:

No Ink Cartridge

Description:

No black ink cartridge loaded, detected by the ink cartridge detection sensor.

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.

1 Ink cartridge detection sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 2B

Display:

No Ink Cartridge

Description:

No yellow ink cartridge loaded, detected by the ink cartridge detection sensor.

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.

1 Ink cartridge detection sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 2C

Display:

No Ink Cartridge

Description:

No cyan ink cartridge loaded, detected by the ink cartridge detection sensor.

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.

1 Ink cartridge detection sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 2D

Display:

No Ink Cartridge

Description:

No magenta ink cartridge loaded, detected by the ink cartridge detection sensor.

Remedy:

- Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.

1 Ink cartridge detection sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 2E

Display:

MACHINE ERROR 2E

Description:

Cannot communicate with ink cartridge IC chip (machine body side.)

Remedy:

1 Main PCB defective Replace the main PCB ASSY.

Code: 2F

Display:

Cover is Open

Description:

Ink cartridge cover sensor detects opened cover state.

Remedy:

- Close the ink cartridge cover.

1 Ink cartridge cover sensor harness connection failure Reconnect the ink cartridge cover sensor harness. 2 Ink cartridge cover defective Replace the ink cartridge cover. 3 Ink cartridge cover sensor defective Replace the ink cartridge cover sensor ASSY. 4 Main PCB defective Replace the main PCB ASSY.

Code: 30

Display:

Unable to Print 30

Description:

Carriage does not move. Detected by the CR encoder sensor.

Remedy:

- Remove the jammed paper in platen part.

1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip out of place Set the CR encoder strip into place. 3 CR timing belt out of place Set the CR timing belt into place. 4 Head cover out of place Set the Head cover into place. 5 Carriage motor harness connection failure Reconnect the carriage motor harness. 6 Carriage flat cable connection failure Reconnect the Carriage flat cable. 7 CR encoder strip stained Clean the CR encoder strip. 8 CR encoder strip defective Replace the CR encoder strip. 9 CR encoder sensor defective Replace the carriage PCB ASSY. 10 Carriage motor defective Replace the carriage motor ASSY. 11 Main PCB defective Replace the main PCB ASSY.

Code: 31

Display:

Paper Jam

Description:

Carriage cannot return to origin. Detected by the CR encoder sensor.

Remedy:

- Remove the jammed paper in platen part.

1 Foreign materials around the maintenance unit Remove foreign materials. 2 Foreign materials around the flushing box Remove foreign materials. 3 Switching lever guide out of place Set the switching lever guide into place. 4 CR encoder strip stained Clean the CR encoder strip. 5 Flushing box not mounted in place Set the flushing box into place. 6 CR guide rail not mounted in place Set the CR guide rail into place. 7 Platen not mounted in place Set the platen into place. 8 Maintenance unit not mounted in place Set the maintenance unit into place. 9 CR encoder sensor defective Replace the carriage PCB ASSY. 10 Switching lever guide defective Maintenance unit defective Replace the maintenance unit. 11 Main PCB defective Replace the main PCB ASSY.

Code: 32

Display:

Unable to Print 32

Description:

Head capping is unable.

Remedy:

- Remove the jammed paper in platen part.

1 Foreign materials around the maintenance unit Remove foreign materials. 2 Switching lever guide out of place Set the switching lever guide into place. 3 Switching lever guide defective Maintenance unit defective Replace the maintenance unit. 4 CR encoder strip stained Clean the CR encoder strip. 5 CR encoder strip defective Replace the CR encoder strip. 6 Main PCB defective Replace the main PCB ASSY.

Code: 35

Display:

Unable to Print 35

Description:

Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is not discharging.

Remedy:

- Remove the jammed paper in platen part.

1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 Switching lever guide out of place Set the switching lever guide into place. 4 CR encoder strip defective Replace the CR encoder strip. 5 CR encoder sensor defective Replace the carriage PCB ASSY. 6 Main PCB defective Replace the main PCB ASSY.

Code: 38

Display:

Paper Jam

Description:

Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is not discharging.

Remedy:

- Remove the jammed paper in platen part.

1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 CR encoder strip defective Replace the CR encoder strip. 4 CR encoder sensor defective Replace the carriage PCB ASSY. 5 Main PCB defective Replace the main PCB ASSY.

Code: 3B

Display:

Unable to Print 3B

Description:

Abnormal stop of head/carriage unit. Causes other than recording paper jam when ink is discharging.

Remedy:

- Remove the jammed paper in platen part.

1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 Switching lever guide out of place Set the switching lever guide into place. 4 CR encoder strip defective Replace the CR encoder strip. 5 CR encoder sensor defective Replace the carriage PCB ASSY. 6 Main PCB defective Replace the main PCB ASSY.

Code: 3C

Display:

Paper Jam

Description:

Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is discharging.

Remedy:

- Remove the jammed paper in platen part.

1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 CR encoder strip defective Replace the CR encoder strip. 4 CR encoder sensor defective Replace the carriage PCB ASSY. 5 Main PCB defective Replace the main PCB ASSY.

Code: 3E

Display:

Unable to Print 3E

Description:

Defective occurs in the carriage motor, paper feed motor.

Remedy:

1 Foreign materials in the recording paper path Remove foreign materials. 2 Foreign materials in the maintenance unit Remove foreign materials. 3 Foreign materials around paper feed roller belt Remove foreign materials. 4 Foreign materials around paper ejection roller belt Remove foreign materials. 5 Foreign materials in the engine unit Remove foreign materials. 6 Maintenance unit not mounted in place Set the maintenance unit into place. 7 Flushing box not mounted in place Set the flushing box into place. 8 CR guide rail not mounted in place Set the CR guide rail into place. 9 Platen not mounted in place Set the platen into place. 10 PF encoder sensor defective Replace the PF encoder sensor. 11 CR encoder sensor defective Replace the carriage PCB ASSY. 12 Carriage motor defective Replace the carriage motor ASSY. 13 Paper feed motor defective Replace the paper feed motor. 14 Main PCB defective Replace the main PCB ASSY.

Code: 3F

Display:

Unable to Print 3F

Description:

Carriage motor cannot stop.

Remedy:

1 Carriage motor harness connection failure Reconnect the carriage motor harness. 2 CR encoder strip stained Clean the CR encoder strip. 3 CR encoder strip defective Replace the CR encoder strip. 4 CR encoder sensor defective Replace the carriage PCB ASSY. 5 Carriage motor defective Replace the carriage motor ASSY. 6 Main PCB defective Replace the main PCB ASSY.

Code: 40

Display:

Unable to Print 40

Description:

Casing internal thermistor defective Machine internal thermistor detects -20 degree-C or less and 80 degree-C or more when power is on.

Remedy:

1 Machine internal thermistor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: 42

Display:

Unable to Print 42

Description:

Head voltage does not turn OFF.

Remedy:

- They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.

1 Head flat cable connection failure Reconnect the head flat cable. 2 Carriage flat cable connection failure Reconnect the Carriage flat cable. 3 Carriage PCB defective Replace the carriage PCB ASSY. 4 Head defective Replace the head/carriage unit. 5 Power supply PCB defective Replace the power supply PCB. 6 Main PCB defective Replace the main PCB ASSY.

Code: 43

Display:

Unable to Print 43

Description:

Head thermistor defective Head thermistor detects -20 degree-C or less and 80 degree-C or more when power is on.

Remedy:

1 Carriage flat cable connection failure Reconnect the Carriage flat cable. 2 Head thermistor defective Replace the head/carriage unit. 3 Main PCB defective Replace the main PCB ASSY.

Code: 44

Display:

Unable to Print 44

Description:

Head driver IC detects abnormal temperature during operation or stand-by.

Remedy:

1 Carriage flat cable connection failure Reconnect the Carriage flat cable. 2 Head property information not input Input the head property information 3 Head thermistor defective Head defective Replace the head/carriage unit. 4 Main PCB defective Replace the main PCB ASSY.

Code: 46

Display:

Unable to Print 46 / Ink Absorber Full

Description:

Purge count or flushing count overflown.

Remedy:

1 Ink absorber box or flushing box full. Replace ink absorber box or flushing box, resetting purge counter or flushing counter. 2 Main PCB defective Replace the main PCB ASSY.

Code: 48

Display:

Unable to Print 48

Description:

Head flat cable detected to be not correctly inserted.

Remedy:

1 Head flat cable connection failure Reconnect the head flat cable. 2 Carriage flat cable connection failure Reconnect the Carriage flat cable. 3 Carriage PCB defective Replace the carriage PCB ASSY. 4 Head defective Replace the head/carriage unit. 5 Main PCB defective Replace the main PCB ASSY.

Code: 49

Display:

Unable to Print 49

Description:

Head voltage does not raise.

Remedy:

- They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.

1 Head flat cable connection failure Reconnect the head flat cable. 2 Carriage flat cable connection failure Reconnect the Carriage flat cable. 3 Carriage PCB defective Replace the carriage PCB ASSY. 4 Head defective Replace the head/carriage unit. 5 Power supply PCB defective Replace the power supply PCB ASSY. 6 Main PCB defective Replace the main PCB ASSY.

Code: 4D

Display:

MACHINE ERROR 4D

Description:

Ink absorber full sensor harness detected to be not correctly inserted.

Remedy:

1 Ink absorber full sensor harness connection failure Reconnect the ink absorber full sensor harness. 2 Ink absorber full sensor defective Replace ink absorber box. 3 Main PCB defective Replace the main PCB ASSY.

Code: 4F

Display:

Unable to Print 4F

Description:

Head voltage drops too quick.

Remedy:

- They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.

1 Head flat cable connection failure Reconnect the head flat cable. 2 Carriage flat cable connection failure Reconnect the Carriage flat cable. 3 Carriage PCB defective Replace the carriage PCB ASSY. 4 Head defective Replace the head/carriage unit. 5 Power supply PCB defective Replace the power supply PCB ASSY. 6 Main PCB defective Replace the main PCB ASSY.

Code: 50

Display:

Unable to Print 50

Description:

The purge cam switch is not switching ON/OFF.

Remedy:

1 Foreign materials in the maintenance unit Remove foreign materials. 2 Purge cam switch harness connection failure Reconnect the purge cam switch harness. 3 Paper feed motor defective Replace the paper feed motor. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Maintenance unit defective Replace the maintenance unit. 6 Main PCB defective Replace the main PCB ASSY.

Code: 52

Display:

Unable to Print 52

Description:

Failed to detect the origin of the purge cam.

Remedy:

1 Foreign materials in the maintenance unit Remove foreign materials. 2 Purge cam switch harness connection failure Reconnect the purge cam switch harness. 3 Paper feed motor defective Replace the paper feed motor. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Maintenance unit defective Replace the maintenance unit. 6 Main PCB defective Replace the main PCB ASSY.

Code: 5A

Display:

Unable to Print 5A

Description:

Abnormal stop of purge cam being driven.

Remedy:

1 Foreign materials in the maintenance unit Remove foreign materials. 2 PF encoder disk stained Clean the PF encoder disk and flushing guide 3 PF encoder disk defective Replace the PF encoder disk. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Ink supply tubes bent Replace the ink refill ASSY. 6 Paper feed motor defective Replace the paper feed motor. 7 Maintenance unit defective Replace the maintenance unit. 8 Main PCB defective Replace the main PCB ASSY.

Code: 5B

Display:

Unable to Print 5B

Description:

Pump of maintenance unit stopped abnormally during exhaustion/suction.

Remedy:

1 Foreign materials in the maintenance unit Remove foreign materials. 2 PF encoder disk stained Clean the PF encoder disk and flushing guide 3 PF encoder disk defective Replace the PF encoder disk. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Ink supply tubes bent Replace the ink refill ASSY. 6 Paper feed motor defective Replace the paper feed motor. 7 Maintenance unit defective Replace the maintenance unit. 8 Main PCB defective Replace the main PCB ASSY.

Code: 5D

Display:

Unable to Print 5D

Description:

Excessive current protection activated for the driver IC during purge cam operation.

Remedy:

1 Foreign materials in the maintenance unit Remove foreign materials. 2 PF encoder disk stained Clean the PF encoder disk and flushing guide 3 PF encoder disk defective Replace the PF encoder disk. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Ink supply tubes bent Replace the ink refill ASSY. 6 Paper feed motor defective Replace the paper feed motor. 7 Maintenance unit defective Replace the maintenance unit. 8 Main PCB defective Replace the main PCB ASSY.

Code: 5E

Display:

Unable to Print 5E

Description:

Excessive current protection activated for the driver IC during pump operation.

Remedy:

1 Foreign materials in the maintenance unit Remove foreign materials. 2 PF encoder disk stained Clean the PF encoder disk and flushing guide 3 PF encoder disk defective Replace the PF encoder disk. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Ink supply tubes bent Replace the ink refill ASSY. 6 Paper feed motor defective Replace the paper feed motor. 7 Maintenance unit defective Replace the maintenance unit. 8 Main PCB defective Replace the main PCB ASSY.

Code: 67

Display:

Paper tray not detected

Description:

Switchback sensor detects no recording paper tray state.

Remedy:

- Set recording paper tray.

1 Switchback actuator caught on the surrounding parts Set the switchback actuator into place. 2 Switchback sensor harness connection failure Reconnect the switchback sensor harness. 3 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 4 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 5 Recording paper tray defective Replace the recording paper tray. 6 Main PCB defective Replace the main PCB ASSY.

Code: 75

Display:

Unable to Print 75

Description:

Head/carriage unit cannot shift to head capping position.

Remedy:

1 CR encoder strip out of place Set the CR encoder strip into place. 2 Foreign materials in the maintenance unit Remove foreign materials. 3 Foreign materials in the engine unit Remove foreign materials. 4 Carriage motor defective Replace the carriage motor ASSY. 5 Switching lever guide defective Maintenance unit defective Replace the maintenance unit. 6 Main PCB defective Replace the main PCB ASSY.

Code: 76

Display:

Unable to Print 76

Description:

Head/carriage unit cannot shift to head uncapping position.

Remedy:

1 CR encoder strip out of place Set the CR encoder strip into place. 2 Foreign materials in the maintenance unit Remove foreign materials. 3 Foreign materials in the engine unit Remove foreign materials. 4 Carriage motor defective Replace the carriage motor ASSY. 5 Switching lever guide defective Maintenance unit defective Replace the maintenance unit. 6 Main PCB defective Replace the main PCB ASSY.

Code: 7E

Display:

MACHINE ERROR 7E

Description:

Head property information not input.

Remedy:

1 Head property information not input Input the head property information 2 Main PCB defective Replace the main PCB ASSY.

Code: 80

Display:

Wrong Paper

Description:

Recording paper size error (during FAX/list printing) Registration sensor, recording paper width sensor detect unspecified papers.

Remedy:

- Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used. - Clean the platen. - Check that recording paper is loaded in correct direction in the Paper tray.

1 Registration actuator caught on the surrounding parts Set the registration actuator into place. 2 CR encoder strip stained Clean the CR encoder strip. 3 PF encoder disk stained Clean the PF encoder disk and flushing guide 4 CR encoder strip defective Replace the CR encoder strip. 5 PF encoder disk defective Replace the PF encoder disk. 6 Paper width sensor defective Replace the carriage PCB ASSY. 7 PF encoder sensor defective Replace the PF encoder PCB ASSY. 8 Registration sensor defective Replace the registration sensor PCB ASSY. 9 Carriage motor defective Replace the carriage motor ASSY. 10 Paper feed motor defective Replace the paper feed motor. 11 Main PCB defective Replace the main PCB ASSY.

Code: 81

Display:

Wrong Paper

Description:

Recording paper size error (other than FAX/list printing) Registration sensor and paper width sensor detects papers smaller than specified size.

Remedy:

- Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used. - Clean the platen. - Check that recording paper is loaded in correct direction in the Paper tray.

1 Registration actuator caught on the surrounding parts Set the registration actuator into place. 2 CR encoder strip stained Clean the CR encoder strip. 3 PF encoder disk stained Clean the PF encoder disk and flushing guide 4 CR encoder strip defective Replace the CR encoder strip. 5 PF encoder disk defective Replace the PF encoder disk. 6 Paper width sensor defective Replace the carriage PCB ASSY. 7 PF encoder sensor defective Replace the PF encoder PCB ASSY. 8 Registration sensor defective Replace the registration sensor PCB ASSY. 9 Carriage motor defective Replace the carriage motor ASSY. 10 Paper feed motor defective Replace the paper feed motor. 11 Main PCB defective Replace the main PCB ASSY.

Code: 82

Display:

Paper Jam

Description:

Recording paper jam, recording paper width sensor cannot detect leading edge of recording papers.

Remedy:

- Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used. - Clean the platen. - Remove the jammed paper in jam clear cover part.

1 Foreign materials in the feeding path Remove foreign materials. 2 Paper feeding path parts out of place Set the paper feeding path parts into place. 3 Paper feed roller stained Clean the paper feed roller. 4 Paper width sensor defective Replace the carriage PCB ASSY. 5 Paper feed roller defective Replace the paper feed roller. 6 Main PCB defective Replace the main PCB ASSY.

Code: 84

Display:

Paper Jam

Description:

Recording paper jam, registration sensor stays in paper feeding state even after completion of paper ejection action.

Remedy:

- Remove the jammed paper in platen part.

1 Foreign materials in the feeding path Remove foreign materials. 2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 4 Recording paper feed roller, recording paper eject roller, switchback roller stained Clean the related rollers. 5 Recording paper feed roller, recording paper eject roller, switchback roller defective Replace related rollers. 6 Main PCB defective Replace the main PCB ASSY.

Code: 87

Display:

Paper Jam

Description:

Recording paper jam, switchback sensor stays in paper feeding state even after completion of paper ejection action.

Remedy:

- Remove the jammed paper in front part. - The paper tray is not set correctly.

1 Foreign materials in the feeding path Remove foreign materials. 2 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 3 Switchback outer paper guide not mounted in place Set the switchback outer paper guide into place. 4 Recording paper ejection roller, switchback roller stained Clean the related rollers. 5 Paper ejection roller, switchback roller defective Replace related rollers. 6 Main PCB defective Replace the main PCB ASSY.

Code: 88

Display:

Paper Jam

Description:

Recording paper jam, switchback sensor cannot detect paper feeding state even papers are fed during printing.

Remedy:

- Remove the jammed paper in platen part and front part.

1 Foreign materials in the feeding path Remove foreign materials. 2 Switchback actuator out of place Set the switchback frame ASSY into place. 3 Switchback sensor harness connection failure Reconnect the switchback sensor harness. 4 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 5 Paper feed roller, paper ejection roller stained Clean the related rollers. 6 Paper feed roller, paper ejection roller defective Replace related rollers. 7 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 8 Main PCB defective Replace the main PCB ASSY.

Code: 89

Display:

Unable to Print 89

Description:

Recording paper width sensor cannot detect origin specified on the recording paper feed roller.

Remedy:

1 PF encoder disk stained Clean the PF encoder disk and flushing guide 2 PF home position detection lever out of place Set the PF home position detection lever into place. 3 Paper width sensor or carriage PCB defective Replace the carriage PCB ASSY. 4 Main PCB defective Replace the main PCB ASSY.

Code: 8A

Display:

Paper Jam

Description:

PF encoder sensor cannot detect rotation of the recording paper feed motor.

Remedy:

- Remove the jammed paper in jam clear cover part, platen part and front part.

1 Foreign materials in the feeding path Remove foreign materials. 2 Paper feed motor harness connection failure Reconnect the paper feed motor harness. 3 PF encoder sensor harness connection defective Reconnect the PF encoder sensor harness. 4 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 5 Paper feed roller belt out of place Set the paper feed roller belt into place. 6 PF encoder sensor defective Replace the PF encoder sensor. 7 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 8 PF encoder disk defective Replace the PF encoder disk. 9 Paper feed motor defective Replace the paper feed motor. 10 Main PCB defective Replace the main PCB ASSY.

Code: 8C

Display:

Paper Jam

Description:

Excessive current protection activated for the driver IC during recording paper feed motor operation.

Remedy:

- Remove the jammed paper in jam clear cover part, platen part and front part.

1 Foreign materials in the feeding path Remove foreign materials. 2 PF encoder sensor defective Replace the PF encoder sensor. 3 Paper feed motor defective Replace the paper feed motor. 4 Main PCB defective Replace the main PCB ASSY.

Code: 8F

Display:

Unable to Print 8F

Description:

Paper feed motor cannot stop. Or, the PF encoder sensor cannot detect the rotation of the paper feed motor.

Remedy:

1 Foreign materials in the feeding path Remove foreign materials. 2 Paper feed motor harness connection failure Reconnect the paper feed motor harness. 3 PF encoder sensor harness connection defective Reconnect the PF encoder sensor harness. 4 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 5 Paper feed roller belt out of place Set the paper feed roller belt into place. 6 PF encoder sensor defective Replace the PF encoder sensor. 7 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 8 PF encoder disk defective Replace the PF encoder disk. 9 Paper feed motor defective Replace the paper feed motor. 10 Main PCB defective Replace the main PCB ASSY.

Code: A1

Display:

Cover is Open

Description:

Document scanner sensor detects that document scanner is open.

Remedy:

- Close the document scanner.

1 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 2 Document scanner sensor defective Replace the sensor relay PCB ASSY. 3 Document scanner unit boss broken Replace the document scanner unit. 4 Main PCB defective Replace the main PCB ASSY.

Code: A2

Display:

Document Jam

Description:

Document scanning position sensor detects length of document 90 cm or more.

Remedy:

- Check whether the document scanned is longer than the specified limit. - Remove the jammed document.

1 Document scanning position actuator caught on the surrounding parts Set the document scanning position actuator into place. 2 Document scanning position sensor defective Replace the document scanning position sensor PCB. 3 ADF motor defective Document feed roller worn out Replace the ADF unit. 4 Sensor relay PCB defective Replace sensor relay PCB. 5 Main PCB defective Replace the main PCB ASSY.

Code: A3

Display:

Document Jam

Description:

Document detection sensor detects that document is pulled out during document scanning. Or, the document scanning position sensor cannot detect document within specified time.

Remedy:

- Remove the jammed document.

1 Foreign materials in the document feeding path Remove foreign materials. 2 Document detection actuator caught on the surrounding parts Set the document detection actuator into place. 3 Document scanning position actuator out of place Set the document scanning position actuator into place. 4 Document scanning position sensor harness connection failure Reconnect the document scanning position sensor harness. 5 Document scanning position sensor defective Replace the document scanning position sensor PCB ASSY. 6 Document pick-up roller worn out Replace the document separate roller ASSY. 7 ADF motor defective Replace the ADF unit. 8 Sensor relay PCB defective Replace sensor relay PCB. 9 Main PCB defective Replace the main PCB ASSY.

Code: A5

Display:

Unable to Scan A5

Description:

Level of CIS scan result is detected as abnormal during FAX transmission (first transmission.)

Remedy:

1 White level data failure Carry out maintenance 55 to obtain white label data. 2 White reference film stained Clean document cover glass at white reference film. 3 CIS unit defective Replace the CIS unit. 4 White reference film damaged, broken Replace the document scanner unit. 5 Main PCB defective Replace the main PCB ASSY.

Code: A6

Display:

Unable to Scan A6

Description:

Level of CIS scan result is detected as abnormal during FAX transmission (after re-try.)

Remedy:

1 White level data failure Carry out maintenance 55 to obtain white label data. 2 White reference film stained Clean document cover glass at white reference film. 3 CIS unit defective Replace the CIS unit. 4 White reference film damaged, broken Replace the document scanner unit. 5 Main PCB defective Replace the main PCB ASSY.

Code: A7

Display:

Unable to Scan A7

Description:

Type of CIS unit and CIS type input value does not match.

Remedy:

1 CIS type input value error Automatically identify the CIS type input value 2 Main PCB defective Replace the main PCB ASSY.

Code: A8

Display:

Unable to Scan A8

Description:

Matching of color parameter fails.

Remedy:

- Turn the power off and on.

1 Program malfunctioning Re-load the firmware. 2 Main PCB defective Replace the main PCB ASSY.

Code: AF

Display:

Unable to Scan AF

Description:

CIS positioning abnormal (Home position cannot be found.)

Remedy:

1 Scanner belt out of place Set the scanner belt into place. 2 Scanner motor harness connection failure Reconnect the scanner motor harness. 3 CIS flat cable connection failure Reconnect the CIS flat cable. 4 Black reference film stained Clean document cover glass at black reference film. 5 CIS flat cable defective Replace the CIS flat cable. 6 CIS unit defective Replace the CIS unit. 7 Scanner motor defective Replace the document scanner unit. 8 Main PCB defective Replace the main PCB ASSY.

Code: BD

Display:

MACHINE ERROR BD

Description:

Black level value abnormal at scanning.

Remedy:

1 Black level data failure Carry out maintenance 55 to obtain white label data. 2 CIS unit defective Replace the CIS unit. 3 Main PCB defective Replace the main PCB ASSY.

Code: DF

Display:

MACHINE ERROR DF

Description:

SDAA communication failure

Remedy:

1 Modem PCB defective Replace the modem PCB ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: E0

Display:

Unable to Print E0

Description:

Modem does not start normally even after resetting the modem.

Remedy:

1 Modem PCB defective Replace the modem PCB ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: E2

Display:

MACHINE ERROR E2

Description:

Wired LAN MAC address not registered.

Remedy:

1 Main PCB defective Replace the main PCB ASSY.

Code: E3

Display:

MACHINE ERROR E3

Description:

Wireless LAN MAC address acquisition error

Remedy:

1 Wireless LAN PCB ASSY connection failure Reconnect the wireless LAN PCB ASSY. 2 Wireless LAN PCB ASSY defective Replace the wireless LAN PCB ASSY. 3 Main PCB defective Replace the main PCB ASSY.

Code: E6

Display:

MACHINE ERROR E6

Description:

Main PCB ASSY EEPROM write error

Remedy:

1 Main PCB defective Replace the main PCB ASSY.

Code: E9

Display:

Unable to Print E9

Description:

NFC PCB initialization failed

Remedy:

1 NFC PCB harness connection failure Reconnect the NFC PCB harness. 2 NFC PCB defective Replace the NFC PCB. 3 Panel flat cable connection failure Check connection of the panel flat cable and reconnect. 4 LCD PCB ASSY defective Replace the control panel ASSY. 5 Main PCB defective Replace the main PCB ASSY.

Code: EC

Display:

MACHINE ERROR EC

Description:

LCD disconnection detected.

Remedy:

1 Panel flat cable connection failure Check connection of the panel flat cable and reconnect. 2 LCD flat cable connection failure Reconnect the LCD flat cable. 3 LCD PCB defective Replace the control panel ASSY. 4 Main PCB defective Replace the main PCB ASSY.

Code: ED

Display:

MACHINE ERROR ED

Description:

Touch panel initialization failed.

Remedy:

- Check foreign materials between touch panel and touch panel frame, and remove if any.

1 Touch panel defective Replace the control panel ASSY. 2 Main PCB defective Replace the main PCB ASSY.

Code: F0

Display:

MACHINE ERROR F0

Description:

Flash file system error

Remedy:

- Turn the power off and on.

1 Program malfunctioning Re-load the firmware. 2 Main PCB defective Replace the main PCB ASSY.

Code: FE

Display:

MACHINE ERROR FE

Description:

ROM data acquisition error

Remedy:

- Turn the power off and on.

1 Program malfunctioning Re-load the firmware. 2 Main PCB defective Replace the main PCB ASSY.