Error Code Brother DCP-J774DW-Download Brother DCP-J774DW Driver-Brother DCP-J774DW
Error Code Brother DCP-J774DW-Download Brother DCP-J774DW Driver-Brother DCP-J774DW |
Brother DCP-J744DW Buy on Amazon
Download Service Manuals Brother DCP-J774DW Driver
Download Brother DCP-J774DW Driver
brother dcp-j774dw driver
brother dcp-j774dw printer driver
brother dcp l2550dw machine password
best brother dcp printer
brother dcp-j774dw
brother dcp-j774dw driver
brother dcp-j774dw ink
brother dcp-j774dw review
brother dcp-j774dw amazon
brother dcp-j774dw kopen
brother dcp-j774dw manual
brother dcp-j774dw drucker
brother dcp-j774dw printer driver
imprimante brother dcp-j774dw
handleiding brother dcp-j774dw
pilote imprimante brother dcp j774dw
multifunzione ink jet brother dcp-j774dw
pilote brother dcp j774dw
tintenpatronen brother dcp-j774dw
druckertreiber brother dcp-j774dw
brother drucker dcp-j774dw
About this item
PRINTER SCANNER COPIER: This 3-in-1 machine can handle a range of document handling requirements from vivid inkjet printing to high resolution scanning.
WIFI CONNECTIVITY: Print straight from your smartphone or tablet with wireless connectivity. Cloud compatibility allows you to scan directly to services like Dropbox or Google Drive.
EASY TO NAVIGATE: The 6.8cm colour display makes it simple for you to navigate, with every function available at your fingetips - so you can complete all of your tasks at ease.
DESKTOP FRIENDLY: With it's stylish design, this compact printer is a perfect fit for your home or small office. It can easily fit in small spaces or even on your desktop.
AUTOMATIC 2-SIDED PRINTING: Keep your print costs low while improving efficiency with automatic 2-sided printing. Despite it's many features, it is a truly affordable package.
DCP-J774DW Wireless 3-in-1 Inkjet Printer - Brother UK
Sleek, compact 3-in-1 A4 inkjet with touchscreen, direct photo printing and wireless connectivity all in a stylish white finish. DCPJ774DWZW1. DCPJ774DWZW1.
Type: A4 multifunction inkjet printer ; Functions: Print, copy, scan ; Ink: Color (C, M, Y, BK) cartridges included ; Connectivity: Wi-Fi, USB 3.0.
Brother DCP-J774DW Colour Inkjet Printer - All-in-One, Wireless/USB 2.0, Printer/Scanner/Copier, 2 Sided Printing, A4 Printer, Small Office/Home Office Printer.
Brother DCP-J774DW Colour Inkjet Printer - Amazon UK
Code: 1300
Description:
Defective during duplex-printing
Causes:
Registration sensor detects paper feed condition at out of specified timing during switchback.
Remedy:
< User Check > - Check whether the recording paper being used is within the specification.
1 Registration actuator caught on the surrounding parts Set the registration actuator into place.
2 Registration sensor defective Replace the registration sensor PCB.
3 Main PCB defective Replace the main PCB.
Code: 1500
Description:
Paper jam during duplex ejecting
Causes:
Recording paper is not able to be ejected since it is longer than 840 mm when ejecting the paper. (The registration sensor stays in the paper feeding condition during ejecting.)
Remedy:
< User Check > - Remove the jammed paper. - Check whether the recording paper being used is within the specification.
1 Foreign materials in the recording paper path Remove foreign materials.
2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Main PCB defective Replace the main PCB.
Code: 1700
Description:
Recording paper size error (duplex-printing/duplex-copying)
Causes:
- The paper width detected by the paper width sensor or the paper length detected by the registration sensor was not suitable for duplex printing.
Remedy:
< User Check > - Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 Registration actuator caught on
the surrounding parts
Set the registration actuator into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 PF encoder disk defective Replace the PF encoder disk.
6 Registration sensor defective Replace the registration sensor PCB.
7 Paper width sensor defective Replace the carriage PCB ASSY.
8 Paper feed motor defective Replace the paper feed motor.
9 Main PCB defective Replace the main PCB.
Code: 1800
Description:
Paper jam during duplex-printing
Causes:
Registration sensor does not detect paper feed within specified pulse numbers in the second side paper re-feed.
Remedy:
< User Check > - Remove the jammed paper. - Check whether the recording paper being used is within the specification. - Check that recording paper are not curled, wrinkled or wet.
1 Foreign materials in the duplex print paper path Remove foreign materials.
2 Registration actuator caught on the surrounding parts Set the registration actuator into place.
3 Registration sensor defective Replace the registration sensor PCB.
4 Switchback roller defective Replace the switchback roller.
5 Drive frame ASSY defective Replace the maintenance unit.
6 Main PCB defective Replace the main PCB.
Code: 2000
Description:
Cannot identify a black ink cartridge.
Causes:
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2001
Description:
Cannot identify a yellow ink cartridge.
Causes:
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2002
Description:
Cannot identify a cyan ink cartridge.
Causes:
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2003
Description:
Cannot identify a magenta ink cartridge.
Causes:
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2100
Description:
Black ink cartridge side IC chip relation defective
Causes:
- Detecting setting wrong color
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2101
Description:
Yellow ink cartridge side IC chip relation defective
Causes:
- Detecting setting wrong color
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2102
Description:
Cyan ink cartridge side IC chip relation defective
Causes:
- Detecting setting wrong color
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2103
Description:
Magenta ink cartridge side IC chip relation defective
Causes:
- Detecting setting wrong color
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2200
Description:
Black ink cartridge side IC chip relation defective
Causes:
- It is judged as incompatible ink cartridge is loaded.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2201
Description:
Yellow ink cartridge side IC chip relation defective
Causes:
- It is judged as incompatible ink cartridge is loaded.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2202
Description:
Cyan ink cartridge side IC chip relation defective
Causes:
- It is judged as incompatible ink cartridge is loaded.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2203
Description:
Magenta ink cartridge side IC chip relation defective
Causes:
- It is judged as incompatible ink cartridge is loaded.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2400
Description:
Black ink cartridge side IC chip relation defective
Causes:
- Identification no match or judging as incompatible ink cartridge
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2401
Description:
Yellow ink cartridge side IC chip relation defective
Causes:
- Identification no match or judging as incompatible ink cartridge
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2402
Description:
Cyan ink cartridge side IC chip relation defective
Causes:
- Identification no match or judging as incompatible ink cartridge
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2403
Description:
Magenta ink cartridge side IC chip relation defective
Causes:
- Identification no match or judging as incompatible ink cartridge
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
Code: 2500
Description:
Cannot communicate with black ink cartridge IC chip (ink cartridge side.)
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge.
1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.
Code: 2501
Description:
Cannot communicate with yellow ink cartridge IC chip (ink cartridge side.)
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge.
1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.
Code: 2502
Description:
Cannot communicate with cyan ink cartridge IC chip (ink cartridge side.)
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge.
1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.
Code: 2503
Description:
Cannot communicate with magenta ink cartridge IC chip (ink cartridge side.)
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge.
1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.
Code: 2600
Description:
Black ink cartridge reaches its replacement period.
Causes:
Black ink reaches its refill period. After judging as no ink by the ink remaining sensor, ink discharged for specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2601
Description:
Yellow ink cartridge reaches its replacement period.
Causes:
After judging as no ink by the ink remaining sensor, ink discharged for specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2602
Description:
Cyan ink cartridge reaches its replacement period.
Causes:
After judging as no ink by the ink remaining sensor, ink discharged for specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2603
Description:
Magenta ink cartridge reaches its replacement period.
Causes:
After judging as no ink by the ink remaining sensor, ink discharged for specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2700
Description:
Black ink cartridge will reach its replacement period soon.
Causes:
Black ink will reach its refill period soon. After judging as no ink by the ink remaining sensor, ink discharged for less than specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2A00
Description:
No black ink cartridge loaded.
Causes:
Detected by the ink cartridge detection sensor.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2A01
Description:
No yellow ink cartridge loaded.
Causes:
Detected by the ink cartridge detection sensor.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2A02
Description:
No cyan ink cartridge loaded.
Causes:
Detected by the ink cartridge detection sensor.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2A03
Description:
No magenta ink cartridge loaded.
Causes:
Detected by the ink cartridge detection sensor.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2B00
Description:
Black ink cartridge ink remaining counter error
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Replace the ink cartridge.
Code: 2B01
Description:
Yellow ink cartridge ink remaining counter error
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Replace the ink cartridge.
Code: 2B02
Description:
Cyan ink cartridge ink remaining counter error
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Replace the ink cartridge.
Code: 2B03
Description:
Magenta ink cartridge ink remaining counter error
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Replace the ink cartridge.
Code: 2E00
Description:
Cannot communicate with ink cartridge IC chip (machine body side.)
Causes:
Remedy:
1 Main PCB defective. Replace the main PCB.
Code: 2F00
Description:
Ink cartridge cover sensor detects opened cover state.
Causes:
Remedy:
< User Check > - Close the ink cartridge cover.
1 Ink cartridge cover sensor harness connection failure Reconnect the ink cartridge cover sensor harness.
2 Ink cartridge cover defective Replace the ink cartridge cover.
3 Ink cartridge cover sensor defective Replace the ink cartridge cover sensor ASSY.
4 Main PCB defective Replace the main PCB.
Code: 3000
Description:
Carriage does not move. Detected by the CR encoder sensor.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip out of place Set the CR encoder strip into place.
3 CR timing belt out of place Set the CR timing belt into place.
4 Head cover out of place Set the head cover into place.
5 Ink supply tubes not mounted in place Set the ink supply tubes into place.
6 Maintenance unit not mounted in place Set the maintenance unit into place.
7 Head/carriage unit not mounted in place Set the head/carriage unit into place.
8 Carriage motor harness connection failure Reconnect the carriage motor harness.
9 Carriage flat cable connection failure Reconnect the carriage flat cable.
10 CR encoder strip stained Clean the CR encoder strip.
11 CR encoder strip defective Replace the CR encoder strip.
12 CR encoder sensor defective Replace the carriage PCB ASSY.
13 Carriage motor defective Replace the carriage motor.
14 Main PCB defective Replace the main PCB.
Code: 3100
Description:
Carriage cannot detect origin. Detected by the CR encoder sensor.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials around the maintenance unit Remove foreign materials.
2 Foreign materials around the flushing foam Remove foreign materials.
3 Switching lever guide out of place Set the switching lever guide into place.
4 CR encoder strip stained Clean the CR encoder strip.
5 Flushing foam not mounted in place Set the flushing foam into place.
6 CR guide rail not mounted in place Set the CR guide rail into place.
7 Platen not mounted in place Set the platen into place.
8 Maintenance unit not mounted in place Set the maintenance unit into place.
9 Head/carriage unit not mounted in place Set the head/carriage unit into place.
10 CR encoder strip defective Replace the CR encoder strip.
11 CR encoder sensor defective Replace the carriage PCB ASSY.
12 Switching lever guide defective Maintenance unit defective Replace the maintenance unit.
13 Main PCB defective Replace the main PCB.
Code: 3200
Description:
Head capping is unable.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials around the maintenance unit Remove foreign materials.
2 Switching lever guide out of place Set the switching lever guide into place.
3 CR encoder strip defective Replace the CR encoder strip.
4 Switching lever guide defective Maintenance unit defective Replace the maintenance unit.
5 Main PCB defective Replace the main PCB.
Code: 3500
Description:
Abnormal stop of head/carriage unit being driven. Causes other than paper jam when ink is not discharging.
Causes:
Remedy:
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Switching lever guide out of place Set the switching lever guide into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the carriage PCB ASSY.
6 Maintenance unit defective Replace the maintenance unit.
7 Main PCB defective Replace the main PCB.
Code: 3800
Description:
Abnormal stop of head/carriage unit being driven. Caused by paper jam when ink is not discharging.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Switching lever guide out of place Set the switching lever guide into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the carriage PCB ASSY.
6 Maintenance unit defective Replace the maintenance unit.
7 Main PCB defective Replace the main PCB.
Code: 3B00
Description:
Abnormal stop of head/carriage unit being driven. Causes other than paper jam when ink is discharging.
Causes:
Remedy:
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip defective Replace the CR encoder strip.
4 CR encoder sensor defective Replace the carriage PCB ASSY.
5 Main PCB defective Replace the main PCB.
Code: 3C00
Description:
Abnormal stop of head/carriage unit being driven. Caused by paper jam when ink is discharging.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip defective Replace the CR encoder strip.
4 CR encoder sensor defective Replace the carriage PCB ASSY.
5 Main PCB defective Replace the main PCB.
Code: 3E00
Description:
Defective occurs in the Carriage motor or Paper feed motor.
Causes:
Remedy:
1 Foreign materials in the recording paper path Remove foreign materials.
2 Foreign materials in the maintenance unit Remove foreign materials.
3 Foreign materials around paper feed roller belt Remove foreign materials.
4 Foreign materials around paper ejection roller belt Remove foreign materials.
5 Foreign materials in the engine unit Remove foreign materials.
6 Maintenance unit not mounted in place Set the maintenance unit into place.
7 Flushing foam not mounted in place Set the flushing foam into place.
8 CR guide rail not mounted in place Set the CR guide rail into place.
9 Platen not mounted in place Set the platen into place.
10 Head/carriage unit not mounted in place Set the head/carriage unit into place.
11 CR encoder strip defective Replace the CR encoder strip.
12 PF encoder disk defective Replace the PF encoder disk.
13 PF encoder sensor defective Replace the PF encoder sensor.
14 CR encoder sensor defective Replace the carriage PCB ASSY.
15 Carriage motor defective Replace the carriage motor.
16 Paper feed motor defective Replace the paper feed motor.
17 Main PCB defective Replace the main PCB.
Code: 3F00
Description:
Carriage motor cannot stop.
Causes:
Remedy:
1 Carriage motor harness connection failure Reconnect the carriage motor harness.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip defective Replace the CR encoder strip.
4 CR encoder sensor defective Replace the carriage PCB ASSY.
5 Carriage motor defective Replace the carriage motor.
6 Main PCB defective Replace the main PCB.
Code: 4000
Description:
Casing internal thermistor defective
Causes:
Casing internal thermistor detects -20 degree-C or less, or 80 degree-C or more when power is ON.
Remedy:
1 Casing internal thermistor defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 4200
Description:
Head voltage does not turn OFF.
Causes:
Remedy:
< User Check > - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 4300
Description:
Head thermistor defective
Causes:
Head thermistor detects -20 degree-C or less, or 80 degree-C or more when power is ON.
Remedy:
1 Carriage flat cable connection failure Reconnect the carriage flat cable.
2 Head thermistor defective Replace the head/carriage unit.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Main PCB defective Replace the main PCB.
Code: 4400
Description:
Head driver IC detects abnormal temperature during operation or stand-by.
Causes:
Remedy:
1 Carriage flat cable connection failure Reconnect the carriage flat cable.
2 Head property information not input Input the head property information ")
3 Head thermistor defective Head defective Replace the head/carriage unit.
4 Carriage PCB defective Replace the Carriage PCB ASSY.
5 Main PCB defective Replace the main PCB.
Code: 4600
Description:
Purge count or flushing count overflown.
Causes:
Remedy:
1 Ink absorber box or flushing foam full. Replace ink absorber foam or flushing foam, resetting purge counter or flushing counter.
2 Main PCB defective Replace the main PCB.
Code: 4800
Description:
Head flat cable detected to be not correctly inserted.
Causes:
Remedy:
1 Carriage flat cable connection failure Reconnect the carriage flat cable.
2 Head flat cable connection failure Reconnect the head flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Main PCB defective Replace the main PCB.
Code: 4900
Description:
Head voltage does not raise.
Causes:
Remedy:
< User Check > - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 4C00
Description:
ASIC thermistor error.
Causes:
The ASIC thermistor detected a temperature of -21°C or less, or 125°C or greater, when the printer was turned on.
Remedy:
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 4C01
Description:
Compound IC thermistor error.
Causes:
The compound IC thermistor detected a temperature of -21°C or less, or 125°C or greater, when the printer was turned on.
Remedy:
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 4E00
Description:
Head voltage remains ON and does not turn OFF even after 15 minutes have passed.
Causes:
Remedy:
1 Carriage PCB defective Replace the carriage PCB ASSY.
2 Head defective Replace the head/carriage unit.
3 Main PCB defective Replace the main PCB.
Code: 4F00
Description:
Head voltage drops too quick.
Causes:
Remedy:
< User Check > - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 5000
Description:
The purge cam switch is not switching ON/OFF.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Purge cam switch harness connection failure Reconnect the purge cam switch harness.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB.
Code: 5200
Description:
Failed to detect the origin of the purge cam.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Purge cam switch harness connection failure Reconnect the purge cam switch harness.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB.
Code: 5A00
Description:
Abnormal stop of purge cam being driven
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Ink supply tubes bent Replace the ink refill ASSY.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB
Code: 5B00
Description:
Pump of maintenance unit stopped abnormally during exhaustion/suction.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Ink supply tubes bent Replace the ink refill ASSY.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB
Code: 5D00
Description:
Excessive current protection activated for the head driver IC during purge cam operation.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Ink supply tubes bent Replace the ink refill ASSY.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB
Code: 5E00
Description:
Excessive current protection activated for the head driver IC during pump operation.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Ink supply tubes bent Replace the ink refill ASSY.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB
Code: 6700
Description:
Paper tray detection sensor detects no paper tray state.
Causes:
Remedy:
< User Check > - Set paper tray.
1 Paper tray detection actuator caught on the surrounding parts Set the paper tray detection actuator into place.
2 Paper tray detection sensor harness connection failure Reconnect the paper tray detection sensor harness.
3 Paper tray defective Replace the paper tray.
4 Main PCB defective Replace the main PCB.
Code: 7500
Description:
Cap cam cannot shift to head capping position.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Purge cam sensor harness connection failure Reconnect the purge cam sensor harness.
3 Carriage motor defective Replace the carriage motor.
4 Maintenance unit defective Replace the maintenance unit.
5 Main PCB defective Replace the main PCB.
Code: 7600
Description:
Cap cam cannot shift to head uncapping position.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Purge cam sensor harness connection failure Reconnect the purge cam sensor harness.
3 Carriage motor defective Replace the carriage motor.
4 Maintenance unit defective Replace the maintenance unit.
5 Main PCB defective Replace the main PCB.
Code: 7E00
Description:
Head property information not input.
Causes:
Remedy:
1 Head property information not input Input the head property information ")
2 Main PCB defective Replace the main PCB.
Code: 8000
Description:
Paper size error (during FAX/list printing) (Only the models with manual feed slot)
Causes:
The paper width sensor detects that the size of the loaded recording paper does not match the paper size setting.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8001
Description:
Paper tray recording paper size error (during FAX/list printing) (Only the models with MP tray)
Causes:
The paper width sensor detects that the size of the loaded recording paper does not match the recording paper size setting.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8004
Description:
MP tray recording paper size error (during FAX/list printing) (Only the models MP tray)
Causes:
The paper width sensor detects that the size of the loaded recording paper does not match the recording paper size setting.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8101
Description:
Paper size error (during FAX/list printing) (Only the models with manual feed slot)
Causes:
The paper width sensor detects recording paper smaller than the setting size.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8102
Description:
Paper size error (during PC printing) (Only the models with manual feed slot)
Causes:
The paper width sensor detects recording paper smaller than the setting size.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8103
Description:
Paper size error (during copy printing) (Only the models with manual feed slot)
Causes:
The paper width sensor detects recording paper smaller than the setting size.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8104
Description:
Paper tray recording paper size error (during FAX/list printing) (Only the models with MP tray)
Causes:
The paper width sensor detects recording paper smaller than the setting size.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8107
Description:
MP tray recording paper size error (during FAX/list printing) (Only the models with MP tray)
Causes:
The paper width sensor detects recording paper smaller than the setting size.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8108
Description:
Paper tray recording paper size error (during PC printing) (Only the models with MP tray)
Causes:
The paper width sensor detects recording paper smaller than the setting size.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 810B
Description:
MP tray recording paper size error (during PC printing) (Only the models with MP tray)
Causes:
The paper width sensor detects recording paper smaller than the setting size.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 810C
Description:
Paper tray recording paper size error (during copy printing) (Only the models with MP tray)
Causes:
The paper width sensor detects recording paper smaller than the setting size.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 810F
Description:
MP tray recording paper size error (during copy printing) (Only the models with MP tray)
Causes:
The paper width sensor detects recording paper smaller than the setting size.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8110
Description:
The paper size and paper type of each tray set during print setting are different from before printing.
Causes:
(This error occurs when the paper tray has been specified as a pickup tray with the highest priority and plain paper has been specified as the paper type in auto tray switching print.)
Remedy:
< User Check >
- Check that the paper size in the paper tray is the same as the paper size in the print
setting.
1 Main PCB defective. Replace the main PCB.
Code: 8111
Description:
The paper size and paper type of each tray set during print setting are different from before printing.
Causes:
(This error occurs when the MP tray or manual feed slot has been specified as a pickup tray with the highest priority and plain paper has been specified as the paper type in auto tray switching print.)
Remedy:
< User Check >
- Check that the paper size in the paper tray is the same as the paper size in the print
setting.
1 Main PCB defective. Replace the main PCB.
Code: 8112
Description:
The paper size and paper type of each tray set during print setting are different from before printing.
Causes:
(This error occurs when the paper tray has been specified as a pickup tray with the highest priority and inkjet paper has been specified as the paper type in auto tray switching print.)
Remedy:
< User Check >
- Check that the paper size in the paper tray is the same as the paper size in the print
setting.
1 Main PCB defective. Replace the main PCB.
Code: 8113
Description:
The paper size and paper type of each tray set during print setting are different from before printing.
Causes:
(This error occurs when the MP tray or manual feed slot has been specified as a pickup tray with the highest priority and inkjet paper has been specified as the paper type in auto tray switching print.)
Remedy:
< User Check >
- Check that the paper size in the paper tray is the same as the paper size in the print
setting.
1 Main PCB defective. Replace the main PCB.
Code: 8114
Description:
The paper size and paper type of each tray set during print setting are different from before printing.
Causes:
(This error occurs when the paper tray has been specified as a pickup tray with the highest priority and Glossy paper has been specified as the paper type in auto tray switching print.)
Remedy:
< User Check >
- Check that the paper size in the paper tray is the same as the paper size in the print
setting.
1 Main PCB defective. Replace the main PCB.
Code: 8115
Description:
The paper size and paper type of each tray set during print setting are different from before printing.
Causes:
(This error occurs when the MP tray or manual feed slot has been specified as a pickup tray with the highest priority and Glossy paper has been specified as the paper type in auto tray switching print.)
Remedy:
< User Check >
- Check that the paper size in the paper tray is the same as the paper size in the print
setting.
1 Main PCB defective. Replace the main PCB.
Code: 8120
Description:
Paper size error (during PC printing/Copy/AirPrint printing)
Causes:
The paper width sensor detects that the size of the loaded recording paper does not match the paper size setting.
Remedy:
< User Check > - Check that the recording paper of the specified size is used. - Check that recording paper is loaded in correct direction in the paper tray. - Check that dark recording paper is not used. - Clean the platen.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 CR encoder strip defective Replace the CR encoder strip.
4 PF encoder disk defective Replace the PF encoder disk.
5 Paper width sensor defective Replace the carriage PCB ASSY.
6 PF encoder sensor defective Replace the PF encoder sensor PCB.
7 Carriage motor defective Replace the carriage motor.
8 Paper feed motor defective Replace the paper feed motor.
9 Maintenance unit defective Replace the maintenance unit.
10 Main PCB defective Replace the main PCB.
Code: 8200
Description:
Paper jam. Paper width sensor cannot detect leading edge or width of recording papers.
Causes:
Remedy:
< User Check > - Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used. - Clean the platen. - Remove the jammed paper in jam clear cover part.
1 Foreign materials in the feeding path Remove foreign materials.
2 Paper feeding path parts out of place Set the paper feeding path parts into place.
3 Paper feed roller stained Clean the paper feed roller.
4 Paper width sensor defective Replace the carriage PCB ASSY.
5 Paper feed roller defective Replace the paper feed roller.
6 Main PCB defective Replace the main PCB.
Code: 8400
Description:
Paper jam. Registration sensor stays in paper feeding state even after completion of paper ejection action.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials in the feeding path Remove foreign materials.
2 Registration actuator caught on the surrounding parts Set the registration actuator into place.
3 Paper feed roller, paper ejection roller, switchback roller stained Clean the related rollers.
4 Paper feed roller, paper ejection roller, switchback roller defective Replace related rollers.
5 PF encoder sensor defective Replace the PF encoder sensor PCB.
6 Maintenance unit defective Replace the maintenance unit.
7 Main PCB defective Replace the main PCB.
Code: 8900
Description:
Paper width sensor cannot detect origin specified on the paper feed roller.
Causes:
Remedy:
1 PF encoder disk stained Clean the PF encoder disk and flushing guide.
2 PF home position detection lever out of place Set the PF home position detection lever into place.
3 Paper width sensor or carriage PCB defective Replace the carriage PCB ASSY.
4 Main PCB defective Replace the main PCB.
Code: 8B00
Description:
Multiple sheets of recording paper set in the MP tray are fed into the slot at once, and an abnormal current value in the paper feed motor is detected.
Causes:
Remedy:
< User Check > - Check whether the recording paper being used is within the specification. - Remove the jammed paper in the MP tray.
1 Foreign materials in the MP tray Remove foreign materials.
2 MP tray not mounted in place Set the MP tray into place.
3 MP tray defective Replace the MP tray.
4 Paper feed motor defective Replace the Paper feed motor.
5 Main PCB defective Replace the Main PCB ASSY.
Code: 8F00
Description:
PF encoder sensor cannot detect the rotation of the paper feed motor.
Causes:
Remedy:
1 Paper feed roller belt out of place Set the paper feed roller belt into place.
2 PF encoder sensor defective Replace the PF encoder sensor.
3 PF encoder disk defective Replace the PF encoder disk.
4 Paper feed motor defective Replace the paper feed motor.
5 Main PCB defective Replace the main PCB.
Code: 8F01
Description:
PF encoder sensor cannot detect the paper feed motor signal.
Causes:
Remedy:
PF encoder sensor harness connection failure Reconnect the PF encoder sensor harness.
2 PF motor harness connection failure Reconnect the PF motor harness.
3 Paper feed motor defective Replace the paper feed motor.
4 Main PCB defective Replace the main PCB.
Code: A100
Description:
Document scanner sensor detects that document scanner is open.
Causes:
Remedy:
< User Check > - Close the document scanner.
1 Document scanner sensor harness connection failure Reconnect the document scanner sensor harness.
2 Document scanner sensor not mounted in place Set the document scanner sensor into place.
3 Document scanner unit boss broken Replace the document scanner unit.
4 Main PCB defective Replace the main PCB.
Code: A200
Description:
Document scanning position sensor detects length of document 900 mm or more.
Causes:
Remedy:
< User Check > - Check whether the scanned document is longer than the specified limit. - Remove the jammed document.
1 Document scanning position actuator caught on the surrounding parts Set the document scanning position actuator into place.
2 Document scanning position sensor defective Replace the document scanning position sensor PCB.
3 ADF motor defective Document feed roller worn out Replace the ADF unit.
4 Main PCB defective Replace the main PCB.
Code: A300
Description:
Document detection sensor detects that document is pulled out during document scanning. Or, the document scanning position sensor cannot detect document within specified time.
Causes:
Remedy:
< User Check > - Remove the jammed document.
1 Foreign materials in the document feeding path Remove foreign materials.
2 Document detection actuator caught on the surrounding parts Set the document detection actuator into place.
3 Document scanning position actuator out of place Set the document scanning position actuator into place.
4 Document scanning position sensor harness connection failure Reconnect the document scanning position sensor harness.
5 Document scanning position sensor defective Replace the document scanning position sensor PCB.
6 Document pick-up roller worn out Replace the document separate roller ASSY.
7 ADF motor defective Replace the ADF unit.
8 Main PCB defective Replace the main PCB.
Code: A500
Description:
Level of CIS scan result is detected as abnormal during fax sending. (During the first sending)
Causes:
Remedy:
1 White level data failure Acquire white/black level data.
2 White reference film stained Clean the white reference film of the document scanner unit.
3 CIS unit defective Replace the CIS unit.
4 Scratched or damaged white reference film Replace the document scanner unit.
5 Main PCB defective Replace the main PCB ASSY.
Code: A600
Description:
Level of CIS scan result is detected as abnormal during fax sending. (After retrying)
Causes:
Remedy:
1 White level data failure Acquire white/black level data.
2 White reference film stained Clean the white reference film of the document scanner unit.
3 CIS unit defective Replace the CIS unit.
4 Scratched or damaged white reference film Replace the document scanner unit.
5 Main PCB defective Replace the main PCB ASSY.
Code: A700
Description:
Type of CIS unit and CIS type input value does not match.
Causes:
Remedy:
1 CIS type input value error Automatically identify the CIS type input value. ")
2 Main PCB defective Replace the main PCB.
Code: AD00
Description:
The required number of pixels of the scanning data is not output, and it does not finish normally.
Causes:
Remedy:
1 White level data failure Carry out maintenance 55 to obtain white/ black level data.
2 CIS flat cable connection failure Reconnect the CIS flat cable.
3 CIS unit defective Replace the CIS unit.
4 Main PCB defective Replace the main PCB.
Code: AF00
Description:
CIS positioning abnormal (Home position cannot be found)
Causes:
Remedy:
1 Failure in automatic setting of the CIS type Specify the setting of the CIS type manually.
2 Scanner belt out of place Set the scanner belt into place.
3 Scanner motor harness connection failure Reconnect the scanner motor harness.
4 CIS flat cable connection failure Reconnect the CIS flat cable.
5 Black reference film stained Clean document cover glass at black reference film.
6 CIS flat cable defective Replace the CIS flat cable.
7 CIS unit defective Replace the CIS unit.
8 Scanner motor defective Replace the document scanner unit.
9 Main PCB defective Replace the main PCB.
Code: D100
Description:
Modem PCB initialization failed.
Causes:
Remedy:
1 Modem PCB harness connection failure Reconnect the modem PCB harness.
2 Modem PCB defective Replace the modem PCB.
3 Main PCB defective Replace the main PCB.
Code: D200
Description:
SDAA communication failure
Causes:
Remedy:
1 Modem PCB harness connection failure Reconnect the modem PCB harness.
2 Modem PCB defective Replace the modem PCB.
3 Main PCB defective Replace the main PCB.
Code: D800
Description:
Touch panel initialization failed.
Causes:
Remedy:
1 Foreign material in the gap between the touch panel and panel upper cover Remove foreign materials.
2 Panel flat cable connection failure Reconnect the panel flat cable.
3 Breakage of panel flat cable Replace the panel flat cable.
4 Touch panel flat cable connection failure Reconnect the touch panel flat cable.
5 Touch panel defective Replace the control panel ASSY.
6 Panel PCB defective Replace the panel PCB ASSY.
7 Deformation in shape of the panel upper cover Replace the control panel ASSY.
8 Main PCB defective Replace the main PCB.
Code: E200
Description:
Wired LAN MAC address not registered.
Causes:
Remedy:
1 Main PCB defective Replace the main PCB.
Code: E300
Description:
Wireless LAN connection error
Causes:
Remedy:
1 Wireless LAN PCB connection failure Reconnect the wireless LAN PCB.
2 Wireless LAN PCB defective Replace the wireless LAN PCB.
3 Main PCB defective Replace the main PCB.
Code: E600
Description:
Main PCB EEPROM write error
Causes:
Remedy:
1 Main PCB defective Replace the main PCB.
Code: E900
Description:
NFC PCB initialization failed.
Causes:
Remedy:
1 NFC PCB harness connection failure Reconnect the NFC PCB harness.
2 NFC PCB defective Replace the NFC PCB.
3 Panel PCB ASSY defective Replace the panel PCB ASSY.
4 Main PCB defective Replace the main PCB.
Code: EC00
Description:
A USB device out of the specifications is inserted to the USB terminal, and consequently over current flows.
Causes:
Remedy:
< User Check > - Remove the inserted USB device.
1 Main PCB defective Replace the main PCB.
Code: F000
Description:
Flash file system error
Causes:
Remedy:
< User Check > - Turn the power OFF and ON.
1 Program malfunctioning Re-load the firmware.
2 Main PCB defective Replace the main PCB.
Code: F001
Description:
Flash ROM read problem
Causes:
Remedy:
< User Check > - Turn the power OFF and ON.
1 Program malfunctioning Re-load the firmware.
2 Main PCB defective Replace the main PCB.
Code: FD00
Description:
Firmware verification during the self test fails.
Causes:
Remedy:
< User Check > - Turn the power OFF and ON.
1 Program malfunctioning Re-load the firmware.
2 Main PCB defective Replace the main PCB.
Code: FD01
Description:
System resource error
Causes:
Remedy:
< User Check > - Turn the power OFF and ON.
1 Program malfunctioning Re-load the firmware.
2 Main PCB defective Replace the main PCB.
Code: FE00
Description:
ROM data acquisition error
Causes:
Remedy:
< User Check > - Turn the power OFF and ON.
1 Program malfunctioning Re-load the firmware.
2 Main PCB defective Replace the main PCB.
0 Comments