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| Brother DCP-T710W Error Codes List - Download Driver Brother DCP-T710W - Brother DCP-T710W |
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Brother DCP-T710W Error Codes List
Code: 1300
Description:
Defective during duplex-printing
Causes:
Registration sensor detects paper feed condition at out of specified timing during switchback.
Remedy:
< User Check > - Check whether the recording paper being used is within the specification.
1 Registration actuator caught on the surrounding parts Set the registration actuator into place.
2 Registration sensor defective Replace the registration sensor PCB.
3 Main PCB defective Replace the main PCB.
Code: 1500
Description:
Paper jam during duplex ejecting
Causes:
Recording paper is not able to be ejected since it is longer than 840 mm when ejecting the paper. (The registration sensor stays in the paper feeding condition during ejecting.)
Remedy:
< User Check > - Remove the jammed paper. - Check whether the recording paper being used is within the specification.
1 Foreign materials in the recording paper path Remove foreign materials.
2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Main PCB defective Replace the main PCB.
Code: 1700
Description:
Recording paper size error (duplex-printing/duplex-copying)
Causes:
- The paper width detected by the paper width sensor or the paper length detected by the registration sensor was not suitable for duplex printing.
Remedy:
< User Check > - Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used.
1 CR encoder strip stained Clean the CR encoder strip.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
3 Registration actuator caught on
the surrounding parts
Set the registration actuator into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 PF encoder disk defective Replace the PF encoder disk.
6 Registration sensor defective Replace the registration sensor PCB.
7 Paper width sensor defective Replace the carriage PCB ASSY.
8 Paper feed motor defective Replace the paper feed motor.
9 Main PCB defective Replace the main PCB.
Code: 1800
Description:
Paper jam during duplex-printing
Causes:
Registration sensor does not detect paper feed within specified pulse numbers in the second side paper re-feed.
Remedy:
< User Check > - Remove the jammed paper. - Check whether the recording paper being used is within the specification. - Check that recording paper are not curled, wrinkled or wet.
1 Foreign materials in the duplex print paper path Remove foreign materials.
2 Registration actuator caught on the surrounding parts Set the registration actuator into place.
3 Registration sensor defective Replace the registration sensor PCB.
4 Switchback roller defective Replace the switchback roller.
5 Drive frame ASSY defective Replace the maintenance unit.
6 Main PCB defective Replace the main PCB.
Code: 2000
Description:
Cannot identify a black ink cartridge.
Causes:
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2001
Description:
Cannot identify a yellow ink cartridge.
Causes:
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2002
Description:
Cannot identify a cyan ink cartridge.
Causes:
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2003
Description:
Cannot identify a magenta ink cartridge.
Causes:
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2100
Description:
Black ink cartridge side IC chip relation defective
Causes:
- Detecting setting wrong color
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2101
Description:
Yellow ink cartridge side IC chip relation defective
Causes:
- Detecting setting wrong color
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2102
Description:
Cyan ink cartridge side IC chip relation defective
Causes:
- Detecting setting wrong color
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2103
Description:
Magenta ink cartridge side IC chip relation defective
Causes:
- Detecting setting wrong color
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2200
Description:
Black ink cartridge side IC chip relation defective
Causes:
- It is judged as incompatible ink cartridge is loaded.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2201
Description:
Yellow ink cartridge side IC chip relation defective
Causes:
- It is judged as incompatible ink cartridge is loaded.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2202
Description:
Cyan ink cartridge side IC chip relation defective
Causes:
- It is judged as incompatible ink cartridge is loaded.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2203
Description:
Magenta ink cartridge side IC chip relation defective
Causes:
- It is judged as incompatible ink cartridge is loaded.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2400
Description:
Black ink cartridge side IC chip relation defective
Causes:
- Identification no match or judging as incompatible ink cartridge
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2401
Description:
Yellow ink cartridge side IC chip relation defective
Causes:
- Identification no match or judging as incompatible ink cartridge
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2402
Description:
Cyan ink cartridge side IC chip relation defective
Causes:
- Identification no match or judging as incompatible ink cartridge
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2403
Description:
Magenta ink cartridge side IC chip relation defective
Causes:
- Identification no match or judging as incompatible ink cartridge
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2500
Description:
Cannot communicate with black ink cartridge IC chip (ink cartridge side.)
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge.
1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.
Code: 2501
Description:
Cannot communicate with yellow ink cartridge IC chip (ink cartridge side.)
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge.
1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.
Code: 2502
Description:
Cannot communicate with cyan ink cartridge IC chip (ink cartridge side.)
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge.
1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.
Code: 2503
Description:
Cannot communicate with magenta ink cartridge IC chip (ink cartridge side.)
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge.
1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.
Code: 2600
Description:
Black ink cartridge reaches its replacement period.
Causes:
Black ink reaches its refill period. After judging as no ink by the ink remaining sensor, ink discharged for specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2601
Description:
Yellow ink cartridge reaches its replacement period.
Causes:
After judging as no ink by the ink remaining sensor, ink discharged for specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2602
Description:
Cyan ink cartridge reaches its replacement period.
Causes:
After judging as no ink by the ink remaining sensor, ink discharged for specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2603
Description:
Magenta ink cartridge reaches its replacement period.
Causes:
After judging as no ink by the ink remaining sensor, ink discharged for specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2700
Description:
Black ink cartridge will reach its replacement period soon.
Causes:
Black ink will reach its refill period soon. After judging as no ink by the ink remaining sensor, ink discharged for less than specified times.
Remedy:
< User Check > - Replace the ink cartridge. - Refill ink.
1 Ink remaining sensor defective* Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2A00
Description:
No black ink cartridge loaded.
Causes:
Detected by the ink cartridge detection sensor.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2A01
Description:
No yellow ink cartridge loaded.
Causes:
Detected by the ink cartridge detection sensor.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2A02
Description:
No cyan ink cartridge loaded.
Causes:
Detected by the ink cartridge detection sensor.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2A03
Description:
No magenta ink cartridge loaded.
Causes:
Detected by the ink cartridge detection sensor.
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 2B00
Description:
Black ink cartridge ink remaining counter error
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Replace the ink cartridge.
Code: 2B01
Description:
Yellow ink cartridge ink remaining counter error
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Replace the ink cartridge.
Code: 2B02
Description:
Cyan ink cartridge ink remaining counter error
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Replace the ink cartridge.
Code: 2B03
Description:
Magenta ink cartridge ink remaining counter error
Causes:
Remedy:
< User Check > - Check if incompatible ink cartridge is loaded. - Replace the ink cartridge.
Code: 2E00
Description:
Cannot communicate with ink cartridge IC chip (machine body side.)
Causes:
Remedy:
1 Main PCB defective. Replace the main PCB.
Code: 2F00
Description:
Ink cartridge cover sensor detects opened cover state.
Causes:
Remedy:
< User Check > - Close the ink cartridge cover.
1 Ink cartridge cover sensor harness connection failure Reconnect the ink cartridge cover sensor harness.
2 Ink cartridge cover defective Replace the ink cartridge cover.
3 Ink cartridge cover sensor defective Replace the ink cartridge cover sensor ASSY.
4 Main PCB defective Replace the main PCB.
Code: 3000
Description:
Carriage does not move. Detected by the CR encoder sensor.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip out of place Set the CR encoder strip into place.
3 CR timing belt out of place Set the CR timing belt into place.
4 Head cover out of place Set the head cover into place.
5 Ink supply tubes not mounted in place Set the ink supply tubes into place.
6 Maintenance unit not mounted in place Set the maintenance unit into place.
7 Head/carriage unit not mounted in place Set the head/carriage unit into place.
8 Carriage motor harness connection failure Reconnect the carriage motor harness.
9 Carriage flat cable connection failure Reconnect the carriage flat cable.
10 CR encoder strip stained Clean the CR encoder strip.
11 CR encoder strip defective Replace the CR encoder strip.
12 CR encoder sensor defective Replace the carriage PCB ASSY.
13 Carriage motor defective Replace the carriage motor.
14 Main PCB defective Replace the main PCB.
Code: 3100
Description:
Carriage cannot detect origin. Detected by the CR encoder sensor.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials around the maintenance unit Remove foreign materials.
2 Foreign materials around the flushing foam Remove foreign materials.
3 Switching lever guide out of place Set the switching lever guide into place.
4 CR encoder strip stained Clean the CR encoder strip.
5 Flushing foam not mounted in place Set the flushing foam into place.
6 CR guide rail not mounted in place Set the CR guide rail into place.
7 Platen not mounted in place Set the platen into place.
8 Maintenance unit not mounted in place Set the maintenance unit into place.
9 Head/carriage unit not mounted in place Set the head/carriage unit into place.
10 CR encoder strip defective Replace the CR encoder strip.
11 CR encoder sensor defective Replace the carriage PCB ASSY.
12 Switching lever guide defective Maintenance unit defective Replace the maintenance unit.
13 Main PCB defective Replace the main PCB.
Code: 3200
Description:
Head capping is unable.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials around the maintenance unit Remove foreign materials.
2 Switching lever guide out of place Set the switching lever guide into place.
3 CR encoder strip defective Replace the CR encoder strip.
4 Switching lever guide defective Maintenance unit defective Replace the maintenance unit.
5 Main PCB defective Replace the main PCB.
Code: 3500
Description:
Abnormal stop of head/carriage unit being driven. Causes other than paper jam when ink is not discharging.
Causes:
Remedy:
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Switching lever guide out of place Set the switching lever guide into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the carriage PCB ASSY.
6 Maintenance unit defective Replace the maintenance unit.
7 Main PCB defective Replace the main PCB.
Code: 3800
Description:
Abnormal stop of head/carriage unit being driven. Caused by paper jam when ink is not discharging.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Switching lever guide out of place Set the switching lever guide into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the carriage PCB ASSY.
6 Maintenance unit defective Replace the maintenance unit.
7 Main PCB defective Replace the main PCB.
Code: 3B00
Description:
Abnormal stop of head/carriage unit being driven. Causes other than paper jam when ink is discharging.
Causes:
Remedy:
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip defective Replace the CR encoder strip.
4 CR encoder sensor defective Replace the carriage PCB ASSY.
5 Main PCB defective Replace the main PCB.
Code: 3C00
Description:
Abnormal stop of head/carriage unit being driven. Caused by paper jam when ink is discharging.
Causes:
Remedy:
< User Check > - Remove the jammed paper in platen part.
1 Foreign materials in the engine unit Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip defective Replace the CR encoder strip.
4 CR encoder sensor defective Replace the carriage PCB ASSY.
5 Main PCB defective Replace the main PCB.
Code: 3E00
Description:
Defective occurs in the Carriage motor or Paper feed motor.
Causes:
Remedy:
1 Foreign materials in the recording paper path Remove foreign materials.
2 Foreign materials in the maintenance unit Remove foreign materials.
3 Foreign materials around paper feed roller belt Remove foreign materials.
4 Foreign materials around paper ejection roller belt Remove foreign materials.
5 Foreign materials in the engine unit Remove foreign materials.
6 Maintenance unit not mounted in place Set the maintenance unit into place.
7 Flushing foam not mounted in place Set the flushing foam into place.
8 CR guide rail not mounted in place Set the CR guide rail into place.
9 Platen not mounted in place Set the platen into place.
10 Head/carriage unit not mounted in place Set the head/carriage unit into place.
11 CR encoder strip defective Replace the CR encoder strip.
12 PF encoder disk defective Replace the PF encoder disk.
13 PF encoder sensor defective Replace the PF encoder sensor.
14 CR encoder sensor defective Replace the carriage PCB ASSY.
15 Carriage motor defective Replace the carriage motor.
16 Paper feed motor defective Replace the paper feed motor.
17 Main PCB defective Replace the main PCB.
Code: 3F00
Description:
Carriage motor cannot stop.
Causes:
Remedy:
1 Carriage motor harness connection failure Reconnect the carriage motor harness.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip defective Replace the CR encoder strip.
4 CR encoder sensor defective Replace the carriage PCB ASSY.
5 Carriage motor defective Replace the carriage motor.
6 Main PCB defective Replace the main PCB.
Code: 4000
Description:
Casing internal thermistor defective
Causes:
Casing internal thermistor detects -20 degree-C or less, or 80 degree-C or more when power is ON.
Remedy:
1 Casing internal thermistor defective Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Code: 4200
Description:
Head voltage does not turn OFF.
Causes:
Remedy:
< User Check > - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 4300
Description:
Head thermistor defective
Causes:
Head thermistor detects -20 degree-C or less, or 80 degree-C or more when power is ON.
Remedy:
1 Carriage flat cable connection failure Reconnect the carriage flat cable.
2 Head thermistor defective Replace the head/carriage unit.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Main PCB defective Replace the main PCB.
Code: 4400
Description:
Head driver IC detects abnormal temperature during operation or stand-by.
Causes:
Remedy:
1 Carriage flat cable connection failure Reconnect the carriage flat cable.
2 Head property information not input Input the head property information ")
3 Head thermistor defective Head defective Replace the head/carriage unit.
4 Carriage PCB defective Replace the Carriage PCB ASSY.
5 Main PCB defective Replace the main PCB.
Code: 4600
Description:
Purge count or flushing count overflown.
Causes:
Remedy:
1 Ink absorber box or flushing foam full. Replace ink absorber foam or flushing foam, resetting purge counter or flushing counter.
2 Main PCB defective Replace the main PCB.
Code: 4800
Description:
Head flat cable detected to be not correctly inserted.
Causes:
Remedy:
1 Carriage flat cable connection failure Reconnect the carriage flat cable.
2 Head flat cable connection failure Reconnect the head flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Main PCB defective Replace the main PCB.
Code: 4900
Description:
Head voltage does not raise.
Causes:
Remedy:
< User Check > - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 4C00
Description:
ASIC thermistor error.
Causes:
The ASIC thermistor detected a temperature of -21°C or less, or 125°C or greater, when the printer was turned on.
Remedy:
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 4C01
Description:
Compound IC thermistor error.
Causes:
The compound IC thermistor detected a temperature of -21°C or less, or 125°C or greater, when the printer was turned on.
Remedy:
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 4E00
Description:
Head voltage remains ON and does not turn OFF even after 15 minutes have passed.
Causes:
Remedy:
1 Carriage PCB defective Replace the carriage PCB ASSY.
2 Head defective Replace the head/carriage unit.
3 Main PCB defective Replace the main PCB.
Code: 4F00
Description:
Head voltage drops too quick.
Causes:
Remedy:
< User Check > - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection failure Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB.
6 Main PCB defective Replace the main PCB.
Code: 5000
Description:
The purge cam switch is not switching ON/OFF.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Purge cam switch harness connection failure Reconnect the purge cam switch harness.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB.
Code: 5200
Description:
Failed to detect the origin of the purge cam.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Purge cam switch harness connection failure Reconnect the purge cam switch harness.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB.
Code: 5A00
Description:
Abnormal stop of purge cam being driven
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Ink supply tubes bent Replace the ink refill ASSY.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB
Code: 5B00
Description:
Pump of maintenance unit stopped abnormally during exhaustion/suction.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Ink supply tubes bent Replace the ink refill ASSY.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB
Code: 5D00
Description:
Excessive current protection activated for the head driver IC during purge cam operation.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Ink supply tubes bent Replace the ink refill ASSY.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB
Code: 5E00
Description:
Excessive current protection activated for the head driver IC during pump operation.
Causes:
Remedy:
1 Foreign materials in the maintenance unit Remove foreign materials.
2 Ink supply tubes bent Replace the ink refill ASSY.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB
Code: 6700
Description:
Paper tray detection sensor detects no paper tray state.
Causes:
Remedy:
< User Check > - Set paper tray.
1 Paper tray detection actuator caught on the surrounding parts Set the paper tray detection actuator into place.
2 Paper tray detection sensor harness connection failure Reconnect the paper tray detection sensor harness.
3 Paper tray defective Replace the paper tray.
4 Main PCB defective Replace the main PCB.
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