Canon CLC4040 Error Codes List - Download Driver Canon CLC4040 - Canon CLC4040

 

Canon CLC4040 Error Codes List - Download Driver Canon CLC4040
Canon CLC4040 Error Codes List - Download Driver Canon CLC4040 - Canon CLC4040


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Canon CLC4040 Error Codes List


Code: E000-0001

Description:

Insufficient temperature rise of fixing unit when power is turned ON

When the temperature of the fixing belt main thermistor failed to reach 50 deg C within 120 sec. after the fixing belt temperature regulation has started

Remedy:

Check for broken or disconnected heater wires. Checking Disconnection of the Connector in the Thermistor Wiring. Replace the fixing belt unit. Replace the fixer. Replace the IH power supply PCB and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E000-0101

Description:

Insufficient temperature rise of fixing unit when power is turned ON

When the temperature of the pressure belt main thermistor failed to reach 50 deg C within 120 sec. after the pressure belt temperature regulation has started

Remedy:

Check for broken or disconnected heater wires. Replace the fixing belt unit. Checking Disconnection of the Connector in the Thermistor Wiring. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E001-0001

Description:

Abnormally high temperature rise of fixing unit (circuit trouble)

When the fixing belt main thermistor has detected a high temperature (ASIC detection)

Remedy:

Check the connection of the connector in the thermistor wiring (wirepinching, disconnection). Replace the fixing unit. Replace the IH unit, halogen heater, fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E001-0002

Description:

Abnormally high temperature rise of fixing unit (circuit trouble)

When fixing sub-thermistor 1 has detected a high temperature (ASIC detection)

Remedy:

Check the connection of the connector in the thermistor wiring (wirepinching, disconnection). Replace the fixing unit. Replace the IH unit, halogen heater, fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E001-0003

Description:

Abnormally high temperature rise of fixing unit (circuit trouble)

When fixing sub-thermistor 2 has detected a high temperature (ASIC detection)

Remedy:

Check the connection of the connector in the thermistor wiring (wirepinching, disconnection). Replace the fixing unit. Replace the IH unit, halogen heater, fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E001-0101

Description:

Abnormally high temperature rise of fixing unit (circuit trouble)

When pressure main thermistor has detected a high temperature (ASIC detection)

Remedy:

Check the connection of the connector in the thermistor wiring (wirepinching, disconnection). Replace the fixing unit. Replace the IH unit, halogen heater, fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E001-0102

Description:

Abnormally high temperature rise of fixing unit (circuit trouble)

When pressure sub-thermistor 1 has detected a high temperature (ASIC detection)

Remedy:

Check the connection of the connector in the thermistor wiring (wire pinching, disconnection). Replace the fixing unit. Replace the IH unit, halogen heater, fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E001-0103

Description:

Abnormally high temperature rise of fixing unit (circuit trouble)

When pressure sub-thermistor 2 has detected a high temperature (ASIC detection)

Remedy:

Check the connection of the connector in the thermistor wiring (wirepinching, disconnection). Replace the fixing unit. Replace the IH unit, halogen heater, fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E002-0002

Description:

Insufficient temperature rise of fixing unit

When the fixing main thermistor fails to reach 80 deg C within the prescribed period of time after reaching 50 deg C during warm-up

Remedy:

Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E002-0003

Description:

Insufficient temperature rise of fixing unit

When the fixing main thermistor fails to reach 110 deg C within the prescribed period of time after reaching 80 deg C during warm-up

Remedy:

Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E002-0004

Description:

Insufficient temperature rise of fixing unit

When the fixing main thermistor fails to reach 130 deg C within the prescribed period of time after reaching 110 deg C during warm-up

Remedy:

Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E002-0005

Description:

Insufficient temperature rise of fixing unit

When the fixing main thermistor fails to reach 150 deg C within the prescribed period of time after reaching 130 deg C during warm-up

Remedy:

Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E002-0006

Description:

Insufficient temperature rise of fixing unit

When the fixing main thermistor fails to reach 170 deg C within the prescribed period of time after reaching 150 deg C during warm-up

Remedy:

Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E002-0101

Description:

Insufficient temperature rise of fixing unit

When the pressure main thermistor fails to reach 80 deg C within the prescribed period of time after reaching 50 deg C during warm-up

Remedy:

Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E002-0102

Description:

Insufficient temperature rise of fixing unit

When the pressure main thermistor fails to reach 100 deg C within the prescribed period of time after reaching 80 deg C during warm-up

Remedy:

Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E003-0001

Description:

Fixing unit low temperature trouble

When the fixing main thermistor has detected a temperature below 130 deg C for the prescribed period of time after standby

Remedy:

Checking Disconnection of the Connector in the Thermistor Wiring. Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR

Code: E003-0002

Description:

Fixing unit low temperature trouble

When the pressure main thermistor has detected a temperature below 50 deg C for the prescribed period of time after standby

Remedy:

Checking Disconnection of the Connector in the Thermistor Wiring. Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR

Code: E004-0101

Description:

Fixing unit protection circuit trouble

When there is a short-circuit detection error in the halogen heater (ASIC detection)

Remedy:

Check the connection of the J114 jack of the AC driver PCB, and replace the AC driver PCB (triac short). Replace the Pressure heater. Replace the Fixing unit. Replace the DC controller PCB 2 (MAISY).

Code: E004-0201

Description:

Fixing unit protection circuit trouble

When the difference in temperature between the front and back of the fixing belt is higher than the rating

Remedy:

Replace the fixing belt unit. Replace the DC controller PCB 2 (MAISY).

Code: E004-0201

Description:

Fixing unit protection circuit trouble

When the difference in temperature between the front and back of the fixing belt is higher than the rating

Remedy:

Replace the fixing belt unit. Replace the DC controller PCB 2 (MAISY).

Code: E004-0202

Description:

Fixing unit protection circuit trouble

When the difference in temperature between the center and front of the fixing belt is higher than the rating

Remedy:

Replace the fixing belt unit. Replace the DC controller PCB 2 (MAISY).

Code: E004-0203

Description:

Fixing unit protection circuit trouble

When the difference in temperature between the center and back of the fixing belt is higher than the rating

Remedy:

Replace the fixing belt unit. Replace the DC controller PCB 2 (MAISY).

Code: E004-0204

Description:

Fixing unit protection circuit trouble

When the difference in temperature between the front and back of the pressure belt is higher than the rating

Remedy:

Replace the fixing belt unit. Replace the DC controller PCB 2 (MAISY).

Code: E004-0205

Description:

Fixing unit protection circuit trouble

Thermistor temperature difference error (combination unknown)

Remedy:

Replace the fixing belt unit. Replace the DC controller PCB 2 (MAISY).

Code: E004-0301

Description:

Fixing unit protection circuit trouble

When an overcurrent has been detected in the IH power supply PCB

Remedy:

Replace the IH power supply PCB. Replace the fixing belt unit.

Code: E004-0401

Description:

Fixing unit protection circuit trouble

13 V trouble error

Remedy:

Check the connection of the connectors of the relay PCB, the IH power supply, the fixing thermoswitch, and replace the fixing unit (fixing thermoswitch OFF), the relay PCB, and the IH power PCB (blowout of the FU261). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E004-0501

Description:

Fixing unit protection circuit trouble

Fixing main thermistor or fixing sub-thermistor 1 or 2 connection error

Remedy:

Check the connections of the fixing belt unit connectors. Replace the fixing belt unit.

Code: E004-0502

Description:

Fixing unit protection circuit trouble

Pressure main thermistor or pressure sub-thermistor 1 or 2 connection error

Remedy:

Check the connections of the pressure belt unit connectors. Replace the pressure belt unit.

Code: E004-0601

Description:

Fixing unit protection circuit trouble

IH power supply ID error

Remedy:

Check the connection of the connectors of the IH power supply PCB J1009, the DC controller PCB 2 (MAISY) J109, and the relay PCB connector. In the case of not being locked after turning ON the motor

Code: E004-0701

Description:

Fixing unit protection circuit trouble

Relay OFF status error

Remedy:

Replace the relay PCB.

Code: E007-0001

Description:

Fixing belt or pressure belt deviation trouble

Fixing belt deviation trouble (trouble in top belt displacement or in belt deviation sensor)

Remedy:

Replace the fixing unit.

Code: E007-0002

Description:

Fixing belt or pressure belt deviation trouble

Pressure belt deviation trouble (trouble in bottom belt push-off or in belt deviation sensor)

Remedy:

Replace the fixing unit.

Code: E007-0101

Description:

Fixing belt or pressure belt deviation trouble

Fixing belt home position detection error

Remedy:

Replace the fixing belt HP sensor. Replace the fixing deviation control motor, DC controller PCB 2 (MAISY) and fixing unit.

Code: E007-0102

Description:

Fixing belt or pressure belt deviation trouble

Pressure belt home position detection error

Remedy:

Replace the pressure belt HP sensor. Replace the pressure deviation control motor, DC controller PCB 2 (MAISY) and fixing unit.

Code: E007-0201

Description:

Fixing belt or pressure belt deviation trouble

Belt push-off temporary escape mode error

Remedy:

Occurs when the belt deviation is not eliminated within 1 minute in the belt push-off temporary escape mode.

Code: E007-9991

Description:

Fixing belt or pressure belt deviation trouble

Top belt deviation control timeout error

Remedy:

Occurs when operation was not performed normally when COPIER > FUNCTION > FIXING > FX-UHP-S was executed.

Code: E007-9992

Description:

Fixing belt or pressure belt deviation trouble

Bottom belt deviation control timeout error

Remedy:

Occurs when operation was not performed normally when COPIER > FUNCTION > FIXING > FX-LHP-S was executed.

Code: E008-0001

Description:

Fixing unit end-of-life detection error

Fixing unit end-of-life detection error

Remedy:

Occurs when the fixing unit end-of-life is detected or when the belt pushoff temporary escape mode was executed but normal operation was not restored.

Code: E009-0500

Description:

Pressure belt pressure release error

Pressure belt unit pressure release HP search error

Remedy:

Replace the fixing pressure release HP sensor. Replace the fixing pressure motor. Replace the DC controller PCB 2 (MAISY).

Code: E009-0501

Description:

Pressure belt pressure release error

Pressure belt unit pressure release timeout error

Remedy:

Replace the fixing pressure release HP sensor. Replace the fixing pressure motor. Replace the DC controller PCB 2 (MAISY).

Code: E009-0502

Description:

Pressure belt pressure release error

Pressure belt unit pressure timeout error

Remedy:

Replace the fixing pressure release HP sensor. Replace the fixing pressure motor. Replace the DC controller PCB 2 (MAISY).

Code: E012-0001

Description:

Drum ITB motor trouble

Drum ITB motor fails to run.

Remedy:

Replace the drum ITB motor. Replace the DC controller PCB 2 (MAISY). Replace the DCDC converter.

Code: E012-0002

Description:

Drum ITB motor trouble

Drum ITB motor runs but then stops running.

Remedy:

Replace the drumITB moter. Replace the DC controller PCB 2 (MAISY). Replace the DCDC converter.

Code: E012-0003

Description:

Drum ITB motor trouble

When the drum ITB motor fails to stop

Remedy:

Replace the drumITB moter. Replace the DC controller PCB 2 (MAISY). Replace the DCDC converter.

Code: E014-0001

Description:

Fixing motor error

Drum Unit / Faulty Connection of the Toner Receptacle

Remedy:

Replace the drumITB moter. Replace the fixing moter.Replace the DCDC converterAi38VAj. Replace the fixing belt unit.

Code: E014-0001

Description:

Fixing motor error

Drum Unit / Faulty Connection of the Toner Receptacle

Remedy:

Replace the drumITB moter. Replace the fixing moter.Replace the DCDC converterAi38VAj. Replace the fixing belt unit.

Code: E014-0002

Description:

Fixing motor error

When the lock was disengaged after the motor was locked

Remedy:

Replace the drumITB moter. Replace the fixing moter.Replace the DCDC converterAi38VAj. Replace the fixing belt unit.

Code: E020-xx20

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

ATR sensor trouble or a broken/disconnected wire. The drum unit is not installed properly or there is trouble in the unit.

Remedy:

Replace the drum unit (check its connections).

Code: E020-xx24

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

SALT sensor trouble or a broken/disconnected wire. There is trouble in the drum unit.

Remedy:

Replace the SALT sensor (clean it). Check the drum unit connections. Replace the drum unit.

Code: E020-xx25

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

SALT sensor trouble or a broken/disconnected wire. There is trouble in the drum unit. Deterioration in ITB.

Remedy:

Replace the SALT sensor (clean the sensor window). Replace the drum unit (check its connections). Replace the ITB (clean it).

Code: E020-xx30

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

ATR sensor trouble or a broken/disconnected wire. Incorrect setting of ATR sensor operation values. The drum unit is not installed properly or there is trouble in the unit.

Remedy:

Replace the drum unit (check its connections).

Code: E020-xx34

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Sample images drawn by ATR control are not created. SALT sensor trouble or a broken/disconnected wire. There is trouble in the drum unit. Deterioration in ITB.

Remedy:

Replace the SALT sensor (clean the sensor window). Replace the drum unit (check its connections). Replace the ITB (clean it).

Code: E020-xx35

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

SALT sensor trouble or a broken/disconnected wire

Remedy:

Replace the SALT sensor (clean it).

Code: E020-xx40

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Incorrect setting of ATR sensor operation values. ATR sensor trouble or a broken/disconnected wire. The drum unit is not installed properly (the copier cannot detect the drum unit) or there is trouble in the unit.

Remedy:

Replace the SALT sensor (clean it). Replace the drum unit (check its connections).

Code: E020-xx50

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Incorrect developer density operation value which was set when the new drum unit was installed

Remedy:

Replace the drum unit (check its connections).

Code: E020-xx60

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Incorrect developer density target value which was set when the new drum unit was installed (value is extremely low)

Remedy:

Replace the drum unit (check its connections).

Code: E020-xx70

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Incorrect developer density target value which was set when the new drum unit was installed (value is extremely low)

Remedy:

Replace the drum unit (check its connections).

Code: E020-xx80

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Density value is extremely high for the ITB surface reflectivity when the new drum unit was installed. SALT sensor trouble.

Remedy:

Replace the SALT sensor (clean the sensor window). Replace the drum unit (check its connections). Replace the ITB (clean it).

Code: E020-xx81

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Density value is extremely low for the ITB surface reflectivity when the new drum unit was installed. SALT sensor trouble. Dirty ITB.

Remedy:

Replace the SALT sensor (clean the sensor window). Replace the drum unit (check its connections). Replace the ITB (clean it).

Code: E020-xx83

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Trouble in detected ITB surface reflectivity rate (value is extremely high)

Remedy:

Replace the ITB (clean it).

Code: E020-xxA0

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Measured value of the detected developer density is extremely low. Trouble in the ATR sensor. Trouble in the drum unit.

Remedy:

Replace the drum unit (check its connections).

Code: E020-xxB0

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

T/D ratio has dropped due to the drum unit end-of-life. Broken or disconnected wire in the ATR sensor.

Remedy:

Replace the drum unit (check its connections).

Code: E020-xxB2

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

T/D ratio is extremely high compared with when the new drum unit was installed.

Remedy:

Replace the drum unit (check its connections).

Code: E020-xxB2

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

T/D ratio is extremely high compared with when the new drum unit was installed.

Remedy:

Replace the drum unit (check its connections).

Code: E020-xxC0

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

Trouble in the supply of the toner from the toner cartridge to the developer. Too much toner is supplied to the developer. Broken or disconnected wire in the ATR sensor.

Remedy:

Replace the drum unit (check its connections).

Code: E020-xxD0

Description:

Concerning the first two digits of the details code in xx12 to xxD0 xx=01: Y xx=02: M xx=03: C xx=04: Bk

No toner is supplied from the toner cartridge to the developer. TCRG motor fails to run. An empty cartridge is being used. The toner supply port of the drum unit is damaged. Broken or disconnected wire in the ATR sensor.

Remedy:

Replace the toner cartridge motor. Replace the drum unit (check its connections).

Code: E032-0001

Description:

NE controller counter operation failure

When the counter function of the NE controller does not work

Remedy:

Check the cable connections.

Code: E110-0110

Description:

Laser scanner motor running trouble

Trouble in the running of the laser scanner motor for Y

Remedy:

Replace the laser scanner (Y) and the DC controller PCB 1 (IMG).

Code: E110-0210

Description:

Laser scanner motor running trouble

Trouble in the running of the laser scanner motor for M

Remedy:

Replace the laser scanner (M) and the DC controller PCB 1 (IMG).

Code: E110-0310

Description:

Laser scanner motor running trouble

Trouble in the running of the laser scanner motor for C

Remedy:

Replace the laser scanner (C) and the DC controller PCB 1 (IMG).

Code: E110-0410

Description:

Laser scanner motor running trouble

Trouble in the running of the laser scanner motor for Bk

Remedy:

Replace the laser scanner (Bk) and the DC controller PCB 1 (IMG).

Code: E193-0001

Description:

Initializing error of the image ASIC on the DC controller PCB 2 (IMG)

Remedy:

Replace the DC controller PCB 2 (IMG).

Code: E202-0001

Description:

1st mirror stand HP detection trouble

The 1st mirror stand fails to move tTransparency even when it retracts.

Remedy:

Replace the optical system HP sensor, optical system motor and reader controller PCB.

Code: E202-0002

Description:

1st mirror stand HP detection trouble

The 1st mirror stand fails to move from HP even when it advances.

Remedy:

Replace the optical system HP sensor, optical system motor and reader controller PCB.

Code: E225-0001

Description:

Exposure lamp lighting trouble

Light quantity of the exposure lamp has dropped.

Remedy:

Clean the white plate. Replace the exposure lamp.

Code: E227-0001

Description:

Reader unit power supply error

When the 24 V port is OFF when the power is turned ON.

Remedy:

Disconnect and re-connect the power connector. Replace the power supply

Code: E227-0002

Description:

Reader unit power supply error

When the 24 V port is OFF when a job is started.

Remedy:

Disconnect and re-connect the power connector. Replace the power supply

Code: E227-0003

Description:

Reader unit power supply error

When the 24 V port is OFF when a job is finished.

Remedy:

Disconnect and re-connect the power connector. Replace the power supply.

Code: E227-0004

Description:

Reader unit power supply error

When the 24 V port is OFF during load drive.

Remedy:

Disconnect and re-connect the power connector. Replace the power supply

Code: E240-0000

Description:

Error in communication between main controller and DC controller

Serial communication error

Remedy:

Check the connector connections. Check the DC controller PCB (MAISY). Replace the No.1 main controller circuit.

Code: E240-0002

Description:

Error in communication between main controller and DC controllerWhen the response from the DC controller does not arrive within the prescribed period of time during printing

Remedy:

Check the connector connections. Check the DC controller PCB (MAISY). Replace the No.1 main controller circuit.

Code: E248-0001

Description:

Defective EEPROM on reader controller PCB

Error when the power of the reader controller EEPROM is turned ON

Remedy:

Replace the reader controller PCB.

Code: E248-0002

Description:

Defective EEPROM on reader controller PCB

Error when data is written into the reader controller EEPROM

Remedy:

Replace the reader controller PCB.

Code: E248-0003

Description:

Defective EEPROM on reader controller PCB

Reader controller EEPROM check error or error when data is read after it was written

Remedy:

Replace the reader controller PCB.

Code: E315-000e

Description:

Image data trouble

Damaged data (trouble in memory or HDD) Software decoding error

Remedy:

Replace the image memory (SDRAM) or HDD.

Code: E351-0000

Description:

Main controller PCB error

When a communication error has occurred in the main controller PCB at startup

Remedy:

Check the connections between the main controller PCB and main controller PCB (sub). Replace the main controller PCB. Replace the main controller PCB (sub).

Code: E400-0001

Description:

Feeder communication error

Checksum error

Remedy:

Check the connections between the ADF controller PCB and main controller PCB (sub). Replace the ADF controller PCB. Replace the main controller PCB (sub).

Code: E400-0002

Description:

Feeder communication error

Reception status error

Remedy:

Check the connections between the ADF controller PCB and main controller PCB (sub). Replace the ADF controller PCB. Replace the main controller PCB (sub).

Code: E400-0003

Description:

Feeder communication error

Reception interrupt error

Remedy:

Check the connections between the ADF controller PCB and main controller PCB (sub). Replace the ADF controller PCB. Replace the main controller PCB (sub).

Code: E402

Description:

Transport motor error

The transport motor (M2) fails to run. Defective transport motor clock sensor (SR1)

Remedy:

When the transport motor encoder pulse is not detected even when 0.3 sec. has elapsed after the signal to drive the DF transport motor was set to ON.

Code: E413-0001

Description:

Pressure motor trouble

Pressure HP sensor OPEN

Remedy:

Replace the pressure motor.

Code: E413-0002

Description:

Pressure motor trouble

Pressure HP sensor CLOSE

Remedy:

Replace the pressure motor.

Code: E490-0001

Description:

Wrong model error

When the feeder of another model has been detected

Remedy:

Connect the feeder for this unit.

Code: E500-0001

Description:

Finisher communication error

When trouble in the prescribed number of times or in the prescribed period of time has been detected during communication between the copier itself and finisher

Remedy:

Check the connections between the DC controller PCB and finisher controller PCB. Replace the finisher controller PCB. Replace the DC controller PCB.

Code: E503-0002

Description:

Saddle communication error

When communication with the saddle stitcher is interrupted

Remedy:

- Check the connections between the saddle stitcher controller PCB and finisher controller PCB. - Replace the saddle stitcher controller PCB and finisher controller PCB.

Code: E505-0001

Description:

Finisher backup memory error

When the checksum value calculated by the CPU differs from the checksum values of the data held inside the RAM

Remedy:

Replace the finisher controller PCB.

Code: E505-0002

Description:

Finisher backup memory error

When the verify processing is not completed even after 2000 ms have elapsed during data writing

Remedy:

Replace the finisher controller PCB.

Code: E514-8001

Description:

Bundling (forward rotation direction) error

When the trailing edge fails to leave the trailing edge assist home position even when the trailing edge assist motor has been driven for 3 sec.

Remedy:

Replace the trailing edge assist motor (M109) and trailing edge assist home position sensor (PI109).

Code: E514-8002

Description:

Bundling (forward rotation direction) error

When the trailing edge fails to return to the trailing edge assist home position even when the trailing edge assist motor has been driven for 3 sec.

Remedy:

Replace the trailing edge assist motor (M109) and trailing edge assist home position sensor (PI109).

Code: E520-0001

Description:

Offset error

When the offset HP sensor fails to turn ON even though the offset motor was driven for 1000 ms toward the HP sensor approach side while the motor was running

Remedy:

- Check the offset HP sensor connectors. - Check the offset motor connectors. - Replace the offset HP sensor. - Replace the offset motor. - Replace the finisher controller PCB.

Code: E520-0002

Description:

Offset error

When the offset HP sensor fails to turn OFF even though the offset motor was driven for 1000 ms toward the HP sensor escape side while the motor was running

Remedy:

- Check the offset HP sensor connectors. - Check the offset motor connectors. - Replace the offset HP sensor. - Replace the offset motor. - Replace the finisher controller PCB.

Code: E530-8001

Description:

Alignment error

When the alignment plate fails to leave the alignment plate front home position sensor position even when the alignment plate front motor was driven for 4 sec.

Remedy:

Replace the alignment plate front motor (M103) and alignment plate front home position sensor (PI106).

Code: E530-8002

Description:

Alignment error

When the alignment plate fails to return to the alignment plate front home position sensor position even when the alignment plate front motor was driven for 4 sec.

Remedy:

Replace the alignment plate front motor (M103) and alignment plate front home position sensor (PI106).

Code: E531-0001

Description:

Stapler error

When the stapler unit failed to leave the stapler home position even though 400 ms elapsed since the stapler operation started

Remedy:

- Check the stapler unit connectors. - Replace the stapler unit. - Replace the finisher controller PCB.

Code: E531-0002

Description:

Stapler error

When the stapler unit left the stapler home position but then failed to reach the stapler home position even though 400 ms elapsed since the stapler operation started. When the unit failed to reach the stapler home position within 400 ms even after operation in the reverse direction.

Remedy:

- Check the stapler unit connectors. - Replace the stapler unit. - Replace the finisher controller PCB.

Code: E531-8001

Description:

Stapler error

When the stapler fails to leave the stapler home position even though the stapler motor was driven for 0.5 sec.

Remedy:

Replace the stapler motor (M111) and stapler home position detection sensor (PI50).

Code: E531-8002

Description:

Stapler error

When the stapler fails to return to the stapler home position even though the stapler motor was driven for 0.5 sec.

Remedy:

Replace the stapler motor (M111) and stapler home position detection sensor (PI50).

Code: E535-8001

Description:

Oscillation error

When the stapler fails to leave the oscillation home position even though the oscillator motor was driven for 3 sec.

Remedy:

Replace the oscillator motor (M106) and oscillation home position sensor (PI105).

Code: E535-8002

Description:

Oscillation error

Occurs when the oscillation guide close switch fails to be set to ON even when the oscillator motor is run in the reverse direction for 1 sec.

Remedy:

Replace the oscillator motor (M106) and oscillation home position sensor (PI105).

Code: E537-8001

Description:

Front alignment error

When the alignment plate fails to leave the alignment plate back home position sensor position even though the alignment plate back motor was driven for 4 sec.

Remedy:

Replace the alignment plate back motor (M104) and alignment plate back home position sensor (PI107).

Code: E537-8002

Description:

Front alignment error

When the alignment plate fails to return to the alignment plate back home position sensor position even though the alignment plate back motor was driven for 4 sec.

Remedy:

Replace the alignment plate back motor (M104) and alignment plate back home position sensor (PI107).

Code: E540-0001

Description:

Tray up/down error

When the sheet level could not be detected even though the standard tray was operated

Remedy:

- Check the standard tray HP sensor connectors. - Check the standard tray clock sensor connectors. - Check the standard tray shift motor connectors. - Replace the standard tray HP sensor. - Replace the standard tray clock sensor. - Replace the standard tray shift motor. - Replace the finisher controller PCB.

Code: E540-0003

Description:

Tray up/down error

When the sensor is not reached even after 3000 ms when the standard tray was operated

Remedy:

- Check the standard tray HP sensor connectors. - Check the standard tray clock sensor connectors. - Check the standard tray shift motor connectors. - Replace the standard tray HP sensor. - Replace the standard tray clock sensor. - Replace the standard tray shift motor. - Replace the finisher controller PCB.

Code: E540-0005

Description:

Tray up/down error

When the encoder clock signal of the standard tray is not detected for 2 or more times even after 300 ms when the standard tray was operated

Remedy:

- Check the standard tray HP sensor connectors. - Check the standard tray clock sensor connectors. - Check the standard tray shift motor connectors. - Replace the standard tray HP sensor. - Replace the standard tray clock sensor. - Replace the standard tray shift motor. - Replace the finisher controller PCB.

Code: E540-8001

Description:

Tray up/down error

- When the tray fails to return to the home position even when the 1st tray shift motor has been driven for 20 sec. - When the tray fails to move to another area even when the 1st tray shift motor has been driven for 4 sec.

Remedy:

- Check the 1st tray shift area sensor connectors. - Replace the 1st tray shift area sensor. - Replace the 1st tray shift motor (M107)

Code: E540-8002

Description:

Tray up/down error

When a danger area is reached before the sheet level is detected by the 1st tray sheet level detection sensor during the sheet level detection operation - When a discontinuous area was detected during the tray operation

Remedy:

- Check the 1st tray shift area sensor connectors. - Replace the 1st tray shift area sensor. - Replace the 1st tray shift motor (M107)

Code: E540-8003

Description:

Tray up/down error

When the input of the clock signal could not be detected within 0.2 sec. during the operation of the 1st tray shift motor

Remedy:

- Check the 1st tray shift area sensor connectors. - Replace the 1st tray shift area sensor. - Replace the 1st tray shift motor (M107)

Code: E540-8004

Description:

Tray up/down error

When the input of the clock signal could not be detected within 0.2 sec. during the operation of the 1st tray shift motor

Remedy:

- Check the 1st tray shift area sensor connectors. - Replace the 1st tray shift area sensor. - Replace the 1st tray shift motor (M107)

Code: E540-8005

Description:

Tray up/down error

When the lock detection signal was set to OFF 150 ms after the lock detection signal was set to ON

Remedy:

- Check the 1st tray shift area sensor connectors. - Replace the 1st tray shift area sensor. - Replace the 1st tray shift motor (M107).

Code: E540-8006

Description:

Tray up/down error

When the lock detection signal could not be set to ON within 1 sec. after the start of the 1st tray shift motor drive

Remedy:

- Check the 1st tray shift area sensor connectors. - Replace the 1st tray shift area sensor. - Replace the 1st tray shift motor (M107).

Code: E540-8007

Description:

Tray up/down error

When the lock detection signal fails to go OFF when the 1st tray shift motor is stopped

Remedy:

- Check the 1st tray shift area sensor connectors. - Replace the 1st tray shift area sensor. - Replace the 1st tray shift motor (M107)

Code: E542-8001

Description:

Tray shift error

When the tray fails to return to the home position even when the 2nd tray shift motor has been driven for 20 sec. - When the tray fails to move to another area even when the 2nd tray shift motor has been driven for 4 sec.

Remedy:

- Check the 2nd tray shift area sensor board connectors. - Replace the 2nd tray shift area sensor board. - Replace the 2nd tray shift motor (M108).

Code: E542-8002

Description:

Tray shift error

- When the upper limit area is reached before the sheet level is detected by the 2nd tray sheet level detection sensor 1 during a sheet level detection operation - When a discontinuous area was detected during the tray operation - When the fact that the area ahead of the 2nd tray sheet level detection sensor 2 has been reached is detected before the sheet level is detected by the 2nd tray sheet level detection sensor 2 during an escape operation

Remedy:

- Check the 2nd tray shift area sensor board connectors. - Replace the 2nd tray shift area sensor board. - Replace the 2nd tray shift motor (M108).

Code: E542-8004

Description:

Tray shift error

When the input of the clock signal could not be detected within 0.2 sec. while the 2nd tray shift motor was running

Remedy:

- Check the 2nd tray shift area sensor board connectors. - Replace the 2nd tray shift area sensor board. - Replace the 2nd tray shift motor (M108).

Code: E542-8005

Description:

Tray shift error

When the lock detection signal was set to OFF 150 ms after the lock detection signal was set to ON

Remedy:

- Check the 2nd tray shift area sensor board connectors. - Replace the 2nd tray shift area sensor board. - Replace the 2nd tray shift motor (M108).

Code: E542-8006

Description:

Tray shift error

When the lock detection signal could not be set to ON within 1 sec. after the 2nd tray shift motor started driving

Remedy:

- Check the 2nd tray shift area sensor board connectors. - Replace the 2nd tray shift area sensor board. - Replace the 2nd tray shift motor (M108).

Code: E542-8007

Description:

Tray shift error

When the lock detection signal fails to go OFF when the 2nd tray shift motor is stopped

Remedy:

- Check the 2nd tray shift area sensor board connectors. - Replace the 2nd tray shift area sensor board. - Replace the 2nd tray shift motor (M108).

Code: E575-0001

Description:

When the binding motor was driven for 2000 ms in the binding direction (HP sensor approach direction) during a binding motor operation but the binding HP sensor failed to turn ON

Remedy:

- Check the binding HP sensor connectors. - Check the binding motor connectors. - Check the binding HP sensor connectors. - Replace the binding motor. - Replace the finisher controller PCB.

Code: E575-0002

Description:

When the binding motor was driven for 2000 ms in the HP sensor escape direction during a binding motor operation but the binding HP sensor failed to turn OFF

Remedy:

- Check the binding HP sensor connectors. - Check the binding motor connectors. - Check the binding HP sensor connectors. - Replace the binding motor. - Replace the finisher controller PCB.

Code: E584-0001

Description:

Tray unit trouble

- When the tray safety switch is actuated during a tray operation (up or down) - When the tray was operated with the finger pinching prevention switch actuated

Remedy:

- Check the tray shift motor connectors. - Check the tray safety switch connectors. - Replace the tray shift motor. - Replace the finisher controller PCB.

Code: E584-0002

Description:

Tray unit trouble

When the shutter fails to return to the shutter home position even when the binding motor has been driven for 3 sec.

Remedy:

- Check the shutter home position sensor connectors. - Replace the shutter home position sensor. - Replace the shutter open/close clutch (CL101). - Replace the binding bottom roller clutch (CL102). - Replace the binding motor (M102).

Code: E584-8001

Description:

Tray unit trouble

When the shutter fails to leave the shutter home position even when the binding motor has been driven for 3 sec.

Remedy:

- Check the shutter home position sensor connectors. - Replace the shutter home position sensor. - Replace the shutter open/close clutch (CL101). - Replace the binding bottom roller clutch (CL102). - Replace the binding motor (M102).

Code: E590-8001

Description:

When the puncher cannot detect the punch home position sensor even when the punch motor is driven for 200 ms

Remedy:

- Check the punch home position sensor (P163) and punch motor clock sensor (P162) connectors. - Replace the punch home position sensor (P163) and punch motor clock sensor (P162) connectors. - Replace the punch motor (M61).

Code: E590-8002

Description:

When the puncher cannot detect the punch home position sensor after motor drive has stopped during the initial operation of the punch motor

Remedy:

- Check the punch home position sensor (P163) and punch motor clock sensor (P162) connectors. - Replace the punch home position sensor (P163) and punch motor clock sensor (P162) connectors. - Replace the punch motor (M61).

Code: E591-8001

Description:

When the light sensing voltage is less than 3.0 V even though the lightemitting duty ratio of the waste full detection sensor has been set to more than 66%

Remedy:

- Check the waste full detection sensor (LED6, PTR6) connectors. - Replace the waste full detection sensors (LED6, PTR6).

Code: E591-8002

Description:

When the light sensing voltage is more than 2.0 V even though the lightemitting duty ratio of the waste full detection sensor has been set to 0%

Remedy:

- Check the waste full detection sensor (LED6, PTR6) connectors. - Replace the waste full detection sensors (LED6, PTR6).

Code: E592-8001

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is less than 2.5 V even though the lightemitting duty ratio of the sheet trailing edge sensor has been set to more than 66%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E592-8002

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is more than 2.0 V even though the light emitting duty ratio of the sheet trailing edge sensor has been set to 0%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E592-8003

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is less than 2.5 V even though the light emitting duty ratio of side registration sensor 1 (LED1, PTR1) has been set to more than 66%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E592-8004

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is more than 2.0 V even though the light emitting duty ratio of side registration sensor 1 (LED1, PTR1) has been set to 0%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E592-8005

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is less than 2.5 V even though the lightemitting duty ratio of side registration sensor 2 (LED2, PTR2) has been set to more than 66%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E592-8006

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is more than 2.0 V even though the lightemitting duty ratio of side registration sensor 2 (LED2, PTR2) has been set to 0%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E592-8007

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is less than 2.5 V even though the lightemitting duty ratio of side registration sensor 3 (LED3, PTR3) has been set to more than 66%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E592-8008

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is more than 2.0 V even though the lightemitting duty ratio of side registration sensor 3 (LED3, PTR3) has been set to 0%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E592-8009

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is less than 2.5 V even though the lightemitting duty ratio of side registration sensor 4 (LED4, PTR4) has been set to more than 66%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E592-800A

Description:

Sheet trailing edge, side registration sensor error

When the light sensing voltage is more than 2.0 V even though the lightemitting duty ratio of side registration sensor 4 (LED4, PTR4) has been set to 0%

Remedy:

- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors. - Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).

Code: E593-8001

Description:

Side registration initializing error

When the side registration fails to leave the side registration home position sensor position even when the punch slide unit is moved 9 mm during the initial operation of the side registration motor

Remedy:

- Check the side registration home position sensor (P161) connectors. - Replace the side registration home position sensor (P161). - Replace the side registration motor (M62).

Code: E593-8002

Description:

Side registration initializing error

When the side registration fails to return to the side registration home position sensor position even when the punch slide unit is moved 37 mm during the initial operation of the side registration motor

Remedy:

- Check the side registration home position sensor (P161) connectors. - Replace the side registration home position sensor (P161). - Replace the side registration motor (M62).

Code: E5F0-8001

Description:

Saddle sheet positioning error

When the sheet positioning plate home position sensor fails to turn ON even when the sheet positioning plate motor is driven by 1500 pulses

Remedy:

- Check the sheet positioning plate home position sensor (P17) connectors. - Replace the sheet positioning plate home position sensor (P17). - Replace the sheet positioning plate motor (M4).

Code: E5F0-8002

Description:

Saddle sheet positioning error

When the sheet positioning plate home position sensor fails to turn OFF even when the sheet positioning plate motor is driven by 300 pulses

Remedy:

- Check the sheet positioning plate home position sensor (P17) connectors. - Replace the sheet positioning plate home position sensor (P17). - Replace the sheet positioning plate motor (M4).

Code: E5F1-8001

Description:

Saddle sheet creasing error

When the number of detection pulses of the sheet creasing motor clock sensor has dropped below the prescribed number

Remedy:

- Check the sheet creasing motor clock sensor (P14) and sheet creasing home position sensor (P121) connectors. - Replace the sheet creasing motor clock sensor (P14) and sheet creasing home position sensor (P121). - Replace the sheet creasing motor (M2).

Code: E5F1-8002

Description:

Saddle sheet creasing error

When the sheet creasing home position sensor status fails to change even when the sheet creasing motor is driven for 3 sec.

Remedy:

When the sheet creasing home position sensor status fails to change even when the sheet creasing motor is driven for 3 sec.

Code: E5F3-8001

Description:

Saddle alignment error

When the alignment plate home position sensor fails to turn ON even when the alignment motor is driven for 0.5 sec. (or driven for 1.67 sec. during the initial operation)

Remedy:

- Check the alignment plate home position sensor (P15S) connectors. - Replace the alignment plate home position sensor (P15S). - Replace the alignment motor (M5S).

Code: E5F3-8002

Description:

Saddle alignment error

When the alignment plate home position sensor fails to turn OFF even when the alignment motor is driven for 1 sec.

Remedy:

- Check the alignment plate home position sensor (P15S) connectors. - Replace the alignment plate home position sensor (P15S). - Replace the alignment motor (M5S).

Code: E5F4-8001

Description:

Saddle rear stapler error

When the stitch operation home position sensor fails to turn OFF even when the stitch motor (rear) has been run in the forward direction for at least 0.5 sec.

Remedy:

- Check the stitch operation home position sensor (rear, MS5S) connectors. - Replace the stitch operation home position sensor (rear, MS5S). - Replace the stitch motor (rear, M6S).

Code: E5F4-8002

Description:

Saddle rear stapler error

When the stitch operation home position sensor fails to turn ON even when the stitch motor (rear) has been run in the reverse direction for at least 0.5 sec.

Remedy:

- Check the stitch operation home position sensor (rear, MS5S) connectors. - Replace the stitch operation home position sensor (rear, MS5S). - Replace the stitch motor (rear, M6S).

Code: E5F5-8001

Description:

Saddle front stapler error

When the stitch operation home position sensor fails to turn OFF even when the stitch motor (front) has been run in the forward direction for at least 0.5 sec.

Remedy:

- Check the stitch operation home position sensor (front, MS7S) connectors. - Replace the stitch operation home position sensor (front, MS7S). - Replace the stitch motor (front, M7S).

Code: E5F5-8002

Description:

Saddle front stapler error

When the stitch operation home position sensor fails to turn ON even when the stitch motor (front) has been run in the reverse direction for at least 0.5 sec.

Remedy:

- Check the stitch operation home position sensor (front, MS7S) connectors. - Replace the stitch operation home position sensor (front, MS7S). - Replace the stitch motor (front, M7S).

Code: E5F6-8001

Description:

Saddle sheet push plate stapler error

When the sheet push plate home position sensor fails to turn ON even when the sheet push plate motor has been run for at least 0.3 sec.

Remedy:

- Check the sheet push plate home position sensor (P114S) connectors. - Replace the sheet push plate home position sensor (P114S). - Replace the sheet push plate motor (M8S).

Code: E5F6-8002

Description:

Saddle sheet push plate stapler error

When the sheet push plate home position sensor fails to turn OFF even when the sheet push plate motor has been run for at least 80 ms

Remedy:

- Check the sheet push plate home position sensor (P114S) connectors. - Replace the sheet push plate home position sensor (P114S). - Replace the sheet push plate motor (M8S).

Code: E5F6-8003

Description:

Saddle sheet push plate stapler error

When the sheet push plate edge position sensor fails to turn OFF even when the sheet push plate motor has been run for at least 80 ms

Remedy:

- Check the sheet push plate home position sensor (P114S) connectors. - Replace the sheet push plate home position sensor (P114S). - Replace the sheet push plate motor (M8S).

Code: E5F6-8004

Description:

Saddle sheet push plate stapler error

When the number of pulses detected by the sheet push plate motor clock sensor has dropped below the prescribed number

Remedy:

- Check the sheet push plate home position sensor (P114S) connectors. - Replace the sheet push plate home position sensor (P114S). - Replace the sheet push plate motor (M8S).

Code: E5F6-8005

Description:

Saddle sheet push plate stapler error

When the sheet push plate edge position sensor fails to turn ON even when the sheet push plate motor has been run for at least 0.3 sec.

Remedy:

- Check the sheet push plate home position sensor (P114S) connectors. - Replace the sheet push plate home position sensor (P114S). - Replace the sheet push plate motor (M8S).

Code: E5F9-8001

Description:

Saddle switch error

When the entrance door switch is in the open status even when all the covers are closed

Remedy:

- Check the entrance door switch (MSW1), delivery door switch (MSW3) and front cover close detection switch (MSW101). - Replace the entrance door switch (MSW1), delivery door switch (MSW3) and front cover close detection switch (MSW101).

Code: E5F9-8002

Description:

Saddle switch error

When the delivery door switch is in the open status even when all the covers are closed

Remedy:

- Check the entrance door switch (MSW1), delivery door switch (MSW3) and front cover close detection switch (MSW101). - Replace the entrance door switch (MSW1), delivery door switch (MSW3) and front cover close detection switch (MSW101).

Code: E5F9-8003

Description:

Saddle switch error

When the front cover close detection door switch is in the open status even when all the covers are closed

Remedy:

- Check the entrance door switch (MSW1), delivery door switch (MSW3) and front cover close detection switch (MSW101). - Replace the entrance door switch (MSW1), delivery door switch (MSW3) and front cover close detection switch (MSW101).

Code: E602

Description:

Hard disk trouble

Remedy:

Code: E604

Description:

Defective or insufficient image memory (SDRAM)

Remedy:

Increase the amount of the SDRAM memory.

Code: E609-0008

Description:

Hard disk trouble

When the HDD fails to reach the prescribed temperature within the prescribed period of time when it is started up

Remedy:

Replace with an HDD which is guaranteed to operate at low temperatures.

Code: E609-0009

Description:

Hard disk trouble

When the HDD fails to reach the prescribed temperature when its operation is restored from the sleep mode

Remedy:

Replace with an HDD which is guaranteed to operate at low temperatures.

Code: E610

Description:

Hard disk encryption key failure

Remedy:

Code: E611-0000

Description:

Rebooting repeat error due to SRAM failure, etc.

Rebooting error when the SRAM data has been destroyed, the job information saved in the SRAM can no longer be read or when rebooting is otherwise repeated when the power is shut off and restored

Remedy:

- Clear the SRAM. - Clear the power shutdown guaranteed jobs.

Code: E674

Description:

FAX board communication trouble

Remedy:

Check the FAX board and main controller PCB connections. Replace the FAX board. Replace the main controller PCB.

Code: E677

Description:

External controller trouble

Remedy:

Check the cable connections. Re-install the external controller system.

Code: E710-0001

Description:

IPC initializing error

When the ready status fails to be established within 3 sec. after the IPC chip started up

Remedy:

Check the cable connections.

Code: E711-0001

Description:

IPC communication error

When error occurrence was set 4 or more times in the error register of the IPC chip within 1.5 sec.

Remedy:

Check the cable connections. Replace the ADF controller PCB. Replace the reader controller PCB.

Code: E712-0000

Description:

ADF/reader communication error

When communication between the reader and ADF was interrupted and 5 or more sec. have elapsed without communication having been restored

Remedy:

Check the connector connections between the reader and ADF.

Code: E713-0004

Description:

Finisher/printer communication error

When communication between the finisher and copier was interrupted

Remedy:

Check the cable connections. Replace the finisher controller PCB. Replace the DC controller PCB.

Code: E716-0000

Description:

Cassette pedestal/printer communication error

When trouble occurs in the data communication. When the DC controller or cassette pedestal controller PCB is defective

Remedy:

Check the cable connections. Replace the pedestal PCB. Replace the DC controller PCB.

Code: E717-0001

Description:

Error in communication with NE controller

When the NE controller which was connected before the power was turned OFF could not be recognized when the power was turned back ON

Remedy:

Check the cable connections.

Code: E717-0002

Description:

Error in communication with NE controller

When the IPC has a broken or disconnected wire or when an error has occurred where IPC communication cannot be recovered

Remedy:

In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.

Code: E719-0001

Description:

Error in communication with coin vendor/card reader

When the coin vendor which was connected before the power was turned OFF could not be recognized when the power was turned back ON

Remedy:

Check the cable connections.

Code: E719-0002

Description:

Error in communication with coin vendor/card reader

- When a wire in the IPC cable connected with the coin vendor is broken or disconnected or when an error has occurred where IPC communication cannot be recovered - When a broken or disconnected wire in the sheet feed/delivery signal line was detected - When an illegal connection has been detected (when Tx and Rx of IPC have been short-circuited)

Remedy:

In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR

Code: E719-0011

Description:

Error in communication with coin vendor/card reader

When the card reader which was connected before the power was turned OFF could not be recognized when the power was turned back ON

Remedy:

In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR

Code: E719-0012

Description:

Error in communication with coin vendor/card reader

When a wire in the IPC cable connected with the card reader is broken or disconnected or when an error has occurred where IPC communication cannot be recovered

Remedy:

In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR

Code: E730

Description:

PDL error

Remedy:

Turn the main power OFF and back ON. Check the OPEN interface board and cable connections. Replace the external controller. Replace the OPEN interface board. Replace the main controller PCB.

Code: E731

Description:

UFR PCB error

Remedy:

Check the UFR PCB connections. Replace the UFR PCB. Replace the main controller PCB.

Code: E732-0001

Description:

Reader communication error

DDI-S communication error

Remedy:

Check the connections between the reader controller PCB and main controller PCB. Check the power supply of the reader.

Code: E733-0000

Description:

Printer communication error

When the printer cannot be detected at startup

Remedy:

Check the connections between the DC controller PCB and main controller PCB. Check the power supply of the printer.

Code: E733-0001

Description:

Printer communication error

DDI-P communication error

Remedy:

Check the connections between the DC controller PCB and main controller PCB. Check the power supply of the printer.

Code: E740-0002

Description:

Ethernet board trouble

When an illegal MAC address was detected at startup

Remedy:

Replace the Ethernet board*. Replace the main controller PCB (sub: LAN-bar)

Code: E740-003

Description:

Ethernet board trouble

When an illegal network ID was detected at startup

Remedy:

Replace the Ethernet board*. Replace the main controller PCB (sub: LAN-bar).

Code: E743-0000

Description:

DDI communication error

When the reader controller PCB has detected trouble in communication between the main controller PCB and reader controller PCB

Remedy:

Disconnect and re-connect the reader communication cable connector, or replace the reader controller PCB. Replace the main controller PCB.

Code: E744

Description:

Language file/Boot ROM error

Remedy:

Upgrade the language file version.

Code: E747

Description:

Main controller PCB error

Remedy:

Turn the main power OFF and back ON. Replace the main controller PCB (main). Disconnect and re-connect the main controller PCB (sub R)

Code: E748

Description:

Main controller PCB error

Remedy:

Disconnect and re-connect the main controller PCBs (sub SJ, PE or R) or replace. Disconnect and re-connect the OPEN interface PCB or replace. Replace the main controller PCB (main).

Code: E749-0001

Description:

Instruction to restart accompanying change in product configuration

When the existing Boot ROM has been replaced with the BootROM of a different kind (when a PDL option was installed, etc.)

Remedy:

Reset by turning the main power OFF and back ON.

Code: E749-1001

Description:

Instruction to restart accompanying change in product configuration

Error where SDRAM memory as high as 1 GB remains although the controller board version is an old one

Remedy:

Check the combination of the main controller PCB and SDRAM.

Code: E751-00Xx

Description:

Drum Unit / Faulty Connection of the Toner Receptacle See below X: reading=1, writing=2 x indicates color [Y=1, M=2, C=3, K=4]

Trouble in the drum unit connections (trouble at the printer side)

Remedy:

Check the drum unit connections or replace the unit.

Code: E751-01Xx

Description:

Drum Unit / Faulty Connection of the Toner Receptacle See below X: reading=1, writing=2 x indicates color [Y=1, M=2, C=3, K=4]

Write error in the memory inside the drum unit

Remedy:

Check the drum unit connections or replace the unit.

Code: E751-02Xx

Description:

Drum Unit / Faulty Connection of the Toner Receptacle See below X: reading=1, writing=2 x indicates color [Y=1, M=2, C=3, K=4]

Data error in the memory inside the drum unit

Remedy:

Check the drum unit connections or replace the unit.

Code: E751-03Xx

Description:

Drum Unit / Faulty Connection of the Toner Receptacle See below X: reading=1, writing=2 x indicates color [Y=1, M=2, C=3, K=4]

Write error in the memory inside the drum unit (when the number of retries has exceeded the rating)

Remedy:

Check the drum unit connections or replace the unit.

Code: E751-10Xx

Description:

Drum Unit / Faulty Connection of the Toner Receptacle See below X: reading=1, writing=2 x indicates color [Y=1, M=2, C=3, K=4]

Trouble in the toner cartridge connections (trouble at the printer side)

Remedy:

Check the toner cartridge connections or replace the cartridge.

Code: E751-11Xx

Description:

Drum Unit / Faulty Connection of the Toner Receptacle See below X: reading=1, writing=2 x indicates color [Y=1, M=2, C=3, K=4]

Write error in the memory inside the toner cartridge

Remedy:

Check the toner cartridge connections or replace the cartridge.

Code: E751-12Xx

Description:

Drum Unit / Faulty Connection of the Toner Receptacle See below X: reading=1, writing=2 x indicates color [Y=1, M=2, C=3, K=4]

Data error in the memory inside the toner cartridge

Remedy:

Check the toner cartridge connections or replace the cartridge.

Code: E751-13Xx

Description:

Drum Unit / Faulty Connection of the Toner Receptacle See below X: reading=1, writing=2 x indicates color [Y=1, M=2, C=3, K=4]

Write error in the memory inside the toner cartridge (when the number of retries has exceeded the rating)

Remedy:

Check the toner cartridge connections or replace the cartridge.

Code: E804-0000

Description:

Controller fan error

When a shutdown of the power supply fan has been detected

Remedy:

Check the power supply fan connections or replace the fan.

Code: E804-0004

Description:

Controller fan error

When a shutdown of the controller fan has been detected

Remedy:

Check the controller fan connections or replace the fan.

Code: E805-0001

Description:

Fan error

When a shutdown of the fixing heat exhaust fan has been detected

Remedy:

Check the fixing heat exhaust fan connections or replace the fan.

Code: E805-0002

Description:

Fan error

When a shutdown of the cleaner fan has been detected

Remedy:

Check the cleaner fan connections or replace the fan.

Code: E805-0003

Description:

Fan error

When a shutdown of the IH power supply fan has been detected

Remedy:

Check the IH power supply fan connections or replace the fan.

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