Canon Color imageCLASS LBP663Cdw Error Codes List

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Code: 0901

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Pickup Cassette of the host machine.

Code: 0902

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Multi-purpose Tray.

Code: 0903

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Cassette Feeding Module

Code: 0907

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Registration to Drum Area

Code: 0908

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Drum to Fixing Area

Code: 0909

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Fixing to Delivery Area.

Code: 090C

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Reverse Area

Code: 090D

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Feed Area

Code: 0A01

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Pickup Cassette of the host machine

Code: 0A03

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Cassette Feeding Module

Code: 0A07

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Registration to Drum Area

Code: 0A08

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Drum to Fixing Area.

Code: 0A09

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Fixing to Delivery Area

Code: 0A0C

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Duplex Reverse Area

Code: 0A0D

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Duplex Feed Area

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (K)

Causes:

Detail Code: 0071

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (Y)

Causes:

Detail Code: 0072

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (M)

Causes:

Detail Code: 0073

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (C)

Causes:

Detail Code: 0074

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (K)

Causes:

Detail Code: 0181

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (Y)

Causes:

Detail Code: 0182

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (M)

Causes:

Detail Code: 0183

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (C)

Causes:

Detail Code: 0184

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0401

Description:

Toner Cartridge empty alarm (Y)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 10-0402

Description:

Toner Cartridge empty alarm (M)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 10-0403

Description:

Toner Cartridge empty alarm (C)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 10-0404

Description:

Toner Cartridge empty alarm (Bk)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 1101

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Pickup Cassette of the host machine

Code: 1103

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Cassette Feeding Module

Code: 1107

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Registration to Drum Area.

Code: 1108

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Drum to Fixing Area

Code: 1109

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Fixing to Delivery Area

Code: 110C

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Reverse Area

Code: 110D

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Feed Area

Code: 1901

Description:

Fixing Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Pickup Cassette of the host machine

Code: 1903

Description:

Fixing Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Cassette Feeding Module.

Code: 1907

Description:

Fixing Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Registration to Drum Area

Code: 1908

Description:

Fixing Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Drum to Fixing Area

Code: 1909

Description:

Fixing Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Fixing to Delivery Area

Code: 190C

Description:

Fixing Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Duplex Reverse Area

Code: 190D

Description:

Fixing Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Duplex Feed Area

Code: 2101

Description:

Fixing Delivery Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Pickup Cassette of the host machine.

Code: 2103

Description:

Fixing Delivery Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Cassette Feeding Module

Code: 2107

Description:

Fixing Delivery Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Registration to Drum Area

Code: 2108

Description:

Fixing Delivery Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Drum to Fixing Area

Code: 2109

Description:

Fixing Delivery Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Fixing to Delivery Area

Code: 210C

Description:

Fixing Delivery Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Reverse Area

Code: 210D

Description:

Fixing Delivery Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Feed Area.

Code: 2901

Description:

Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Pickup Cassette of the host machine

Code: 2903

Description:

Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Cassette Feeding Module

Code: 2907

Description:

Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Registration to Drum Area

Code: 2908

Description:

Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Drum to Fixing Area

Code: 2909

Description:

Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Fixing to Delivery Area

Code: 290C

Description:

Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Duplex Reverse Area.

Code: 290D

Description:

Delivery Delay Jam

Causes:

Fixing Delivery Sensor SR3

Remedy:

Duplex Feed Area

Code: 3101

Description:

Delivery Stationary Jam

Causes:

Delivery Sensor SR4

Remedy:

Pickup Cassette of the host machine

Code: 3103

Description:

Delivery Stationary Jam

Causes:

Delivery Sensor SR4

Remedy:

Cassette Feeding Module

Code: 3107

Description:

Delivery Stationary Jam

Causes:

Delivery Sensor SR4

Remedy:

Registration to Drum Area

Code: 3108

Description:

Delivery Stationary Jam

Causes:

Delivery Sensor SR4

Remedy:

Drum to Fixing Area

Code: 3109

Description:

Delivery Stationary Jam

Causes:

Delivery Sensor SR4

Remedy:

Fixing to Delivery Area.

Code: 3909

Description:

Reverse Delay Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Fixing to Delivery Area

Code: 390C

Description:

Reverse Delay Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Duplex Reverse Area

Code: 390D

Description:

Reverse Delay Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Duplex Feed Area

Code: 4101

Description:

Reverse Stationary Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Pickup Cassette of the host machine

Code: 4103

Description:

Reverse Stationary Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Cassette Feeding Module

Code: 4107

Description:

Reverse Stationary Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Registration to Drum Area.

Code: 4108

Description:

Reverse Stationary Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Drum to Fixing Area

Code: 4109

Description:

Reverse Stationary Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Fixing to Delivery Area

Code: 410C

Description:

Reverse Stationary Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Duplex Reverse Area

Code: 410D

Description:

Reverse Stationary Jam

Causes:

Duplex Reverse Sensor R21

Remedy:

Duplex Feed Area

Code: 4901

Description:

Duplex Feed Delay Jam

Causes:

Duplex Re-pickup Sensor SR22

Remedy:

Pickup Cassette of the host machine

Code: 4903

Description:

Duplex Feed Delay Jam

Causes:

Duplex Re-pickup Sensor SR22

Remedy:

Cassette Feeding Module.

Code: 4907

Description:

Duplex Feed Delay Jam

Causes:

Duplex Re-pickup Sensor SR22

Remedy:

Registration to Drum Area

Code: 4908

Description:

Duplex Feed Delay Jam

Causes:

Duplex Re-pickup Sensor SR22

Remedy:

Drum to Fixing Area

Code: 4909

Description:

Duplex Feed Delay Jam

Causes:

Duplex Re-pickup Sensor SR22

Remedy:

Fixing to Delivery Area

Code: 490C

Description:

Duplex Feed Delay Jam

Causes:

Duplex Re-pickup Sensor SR22

Remedy:

Duplex Reverse Area

Code: 490D

Description:

Duplex Feed Delay Jam

Causes:

Duplex Re-pickup Sensor SR22

Remedy:

Duplex Feed Area

Code: 5901

Description:

Duplex Re-pickup Jam

Causes:

Registration Sensor SR1

Remedy:

Pickup Cassette of the host machine.

Code: 5903

Description:

Duplex Re-pickup Jam

Causes:

Registration Sensor SR1

Remedy:

Cassette Feeding Module

Code: 5907

Description:

Duplex Re-pickup Jam

Causes:

Registration Sensor SR1

Remedy:

Registration to Drum Area

Code: 5908

Description:

Duplex Re-pickup Jam

Causes:

Registration Sensor SR1

Remedy:

Drum to Fixing Area

Code: 5909

Description:

Duplex Re-pickup Jam

Causes:

Registration Sensor SR1

Remedy:

Fixing to Delivery Area

Code: 590C

Description:

Duplex Re-pickup Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Reverse Area

Code: 590D

Description:

Duplex Re-pickup Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Feed Area.

Code: 590E

Description:

Duplex Re-pickup Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Pickup Area

Code: 6101

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Pickup Cassette of the host machine

Code: 6103

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Cassette Feeding Module

Code: 6107

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Registration to Drum Area

Code: 6108

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Drum to Fixing Area

Code: 6109

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Fixing to Delivery Area.

Code: 610C

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Duplex Reverse Area

Code: 610D

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Duplex Feed Area

Code: 6201

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Pickup Cassette of the host machine

Code: 6203

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Cassette Feeding Module

Code: 6207

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Registration to Drum Area

Code: 6208

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Drum to Fixing Area.

Code: 6209

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Fixing to Delivery Area

Code: 620C

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Duplex Reverse Area

Code: 620D

Description:

Wrapping Jam

Causes:

Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21

Remedy:

Duplex Feed Area

Code: 7101

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Pickup Cassette of the host machine

Code: 7102

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Multi-purpose Tray

Code: 7103

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Cassette Feeding Module.

Code: 7107

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Registration to Drum Area

Code: 7108

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Drum to Fixing Area

Code: 7109

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Fixing to Delivery Area

Code: 710C

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Duplex Reverse Area

Code: 710D

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Duplex Feed Area

Code: 710E

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Duplex Pickup Area.

Code: 7201

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Pickup Cassette of the host machine

Code: 7202

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Multi-purpose Tray

Code: 7203

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Cassette Feeding Module

Code: 7207

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Registration to Drum Area

Code: 7208

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Drum to Fixing Area

Code: 7209

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Fixing to Delivery Area.

Code: 720C

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Duplex Reverse Area

Code: 720D

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Duplex Feed Area

Code: 720E

Description:

Internal residual jam

Causes:

Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2

Remedy:

Duplex Pickup Area

Code: 7901

Description:

Door Open Jam

Causes:

Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22

Remedy:

Pickup Cassette of the host machine

Code: 7902

Description:

Door Open Jam

Causes:

Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22

Remedy:

Multi-purpose Tray

Code: 7903

Description:

Door Open Jam

Causes:

Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22

Remedy:

Cassette Feeding Module.

Code: 7907

Description:

Door Open Jam

Causes:

Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22

Remedy:

Registration to Drum Area

Code: 7908

Description:

Door Open Jam

Causes:

Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22

Remedy:

Drum to Fixing Area

Code: 7909

Description:

Door Open Jam

Causes:

Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22

Remedy:

Fixing to Delivery Area

Code: 790C

Description:

Door Open Jam

Causes:

Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22

Remedy:

Duplex Reverse Area

Code: 790D

Description:

Door Open Jam

Causes:

Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22

Remedy:

Duplex Feed Area

Code: 790E

Description:

Door Open Jam

Causes:

Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22

Remedy:

Duplex Pickup Area.

Code: E000-0000

Description:

Error in temperature rising of Fixing Assembly

Causes:

The temperature of the Fixing Assembly did not reach a certain temperature within the specified time after starting temperature control.

Remedy:

1. Check the harness/connector between the Fixing Assembly and the Engine Controller PCB (UN1). 2. Check the harness/connector between the Fixing Assembly and the Fixing Power Supply PCB (UN3). 3. Check the harness/connector between the Fixing Power Supply PCB (UN3) and the Engine Controller PCB (UN1). 4. Replace the Fixing Assembly. 5. Replace the Fixing Power Supply PCB (UN3). 6. Replace the Low Voltage Power Supply PCB (UN2). 7. Replace the Engine Controller PCB (UN1).

Code: E001-0000

Description:

Abnormal high temperature of the Fixing Assembly

Causes:

It was detected that the temperature of the Fixing Assembly (Main Thermistor) (TH801) was abnormally high.

Remedy:

Code: E001-0001

Description:

Abnormal high temperature of the Fixing Assembly

Causes:

It was detected that the temperature of the Fixing Assembly (Sub Thermistor) (TH802/TH803) was abnormally high.

Remedy:

Code: E003-0000

Description:

Abnormal low temperature of the Fixing Assembly

Causes:

It was detected that the temperature of the Fixing Assembly (main Thermistor) (TH801) was abnormally low.

Remedy:

Code: E003-0001

Description:

Abnormal low temperature of the Fixing Assembly

Causes:

It was detected that the temperature of the Fixing Assembly (Sub Thermistor) (TH802/TH803) was abnormally low.

Remedy:

Code: E004-0000

Description:

Error in fixing power supply drive circuit

Causes:

The zero cross signal was not detected for the specified period of time or longer.

Remedy:

1. Check the harness/connector between the Engine Controller PCB (UN1) and the Thermistor (TH801/TH802/TH803). 2. Check the harness/connectors between the Fixing Assembly and the Fixing Power Supply PCB (UN3). 3. Check the harness/connector between the Fixing Power Supply PCB (UN3) and the Engine Controller PCB (UN1). 4. Replace the Fixing Assembly. 5. Replace the Fixing Power Supply PCB (UN3). 6. Replace the Low Voltage Power Supply PCB (UN2). 7. Replace the Engine Controller PCB (UN1).

Code: E012-0000

Description:

Drum Motor startup error

Causes:

Revolution of the Drum Motor (M2) did not reach the specified value

Remedy:

1. Check the harness/connector between the Drum Motor (M2) and the Driver PCB (UN11). 2. Check the harness/connectors between the Driver PCB (UN11) and the Engine Controller PCB (UN1). 3. Replace the Drum Motor (M2). 4. Replace the Driver PCB (UN11). 5. Replace the Engine Controller PCB (UN1).

Code: E012-0001

Description:

Drum Motor rotation error

Causes:

Revolution of the Drum Motor (M2) was out of the specified range.

Remedy:

Code: E014-0000

Description:

Error in startup of the Fixing motors

Causes:

Revolution of the Fixing Motor (M4) did not reach the specified value.

Remedy:

1. Check the harness/connector between the Fixing Motor (M4) and the Driver PCB (UN11). 2. Check the harness/connector between the Driver PCB (UN11) and the Engine Controller PCB (UN1). 3. Replace the Fixing Motor (M4). 4. Replace the Driver PCB (UN11). 5. Replace the Engine Controller PCB (UN1).

Code: E014-0001

Description:

Fixing Motor rotation error

Causes:

Revolution of the Fixing Motor (M4) did not reach the specified value.

Remedy:

Code: E015-0000

Description:

Development engagement/disengagement error

Causes:

The error was detected after the development disengagement operation.

Remedy:

The error is likely caused by failure of the Developing Disengagement Solenoid (K) (SL2) / Developing Disengagement Solenoid (YMC) (SL4) or the Developing Disengagement Switch (K) (SW3) / Developing Disengagement Switch (YMC) (SW2). 1. Check the harness/connector between the Developing Disengagement Solenoid (K) (SL2) / Developing Disengagement Solenoid (YMC) (SL4) and the Driver PCB (UN11), and the harness/ connector between the Developing Disengagement Switch (K) (SW3) / Developing Disengagement Switch (YMC) (SW2) and the Driver PCB (UN11).2. Check the harness/connector between the Driver PCB (UN11) and the Engine Controller PCB (UN1).3. Replace the Developing Disengagement Switch (K) (SW3) or the Developing Disengagement Switch (YMC) (SW2).4. Replace the Developing Disengagement Solenoid (K) (SL2) or the Developing Disengagement Solenoid (YMC) (SL4).5. Replace the Driver PCB (UN11).6. Replace the Engine Controller PCB (UN1).

Code: E015-0001

Description:

Pickup cassette (host machine) lift-up error

Causes:

After lift-up of the Lifting Plate of the cassette of the host machine started, ON status of the Paper Surface Sensor of the cassette of the host machine was not detected within the specified period of time.

Remedy:

1. While the cassette of the host machine is removed, turn ON the power and insert the cassette, then check the operation sound of the Lifter Motor. When there is operation sound of the Lifter Motor, check if the Lifting Plate has been lifted up.<When the Lifting Plate has been lifted up>1. Check the harness/connector between the Cassette Feeder Driver PCB (UN20) and the Cassette Paper Surface Sensor (SR32) of the host machine.2. Replace the Cassette Paper Surface Sensor (SR32).3. Replace the Cassette Feeder Driver PCB (UN20).4. Replace the Engine Controller PCB (UN1).<When the Lifting Plate has not been lifted up>1. Check the condition of the gear at the host machine side (missing teeth, swing). 2. Check the harness/connector between the Lifter Solenoid (SL5) and the Engine Controller PCB (UN1).3. Check the harness/connector between the Pickup Motor (M1) and the Driver PCB (UN11). 4. Check the harness/connector between the Driver PCB (UN11) and the Engine Controller PCB (UN1). 5. Replace the Lifter Solenoid (SL5) 6. Replace the Pickup Motor (M1).7. Replace the Driver PCB (UN11).8. Replace the Engine Controller PCB (UN1).<When there is no operation sound of the motor>1. Check the harness/ connector between the Pickup Motor (M1) and the Driver PCB (UN11).2. Check the harness/ connector between the Driver PCB (UN11) and the Engine Controller PCB (UN1).3. Replace the Pickup Motor (M1).4. Replace the Driver PCB (UN11).5. Replace the Engine Controller PCB (UN1).

Code: E015-0002

Description:

Pickup Cassette (Option) lift-up error

Causes:

After lift-up of the Lifting Plate of the 1st Paper Feeder started, ON status of the Paper Surface Sensor of the 1st Paper Feeder was not detected within the specified period of time.

Remedy:

1. While the cassette of the Paper Feeder is removed, turn ON the power and insert the cassette, then check the operation sound of the Lifter Motor. When there is operation sound of the Lifter Motor, check if the Lifting Plate has been lifted up.<When the Lifting Plate has been lifted up>1. Check the harness/connector between the Cassette Feeder Driver PCB (UN20) and the Cassette Paper Surface Sensor (SR32).2. Replace the Cassette Paper Surface Sensor (SR32).3. Replace the Cassette Feeder Driver PCB (UN20).<When the Lifting Plate has not been lifted up>1. Check the condition of the gear of the Paper Feeder (missing teeth, swing). 2. Check the harness/connector between the Lifter Solenoid (SL21) and the Cassette Feeder Driver PCB (UN20). 2. Check the harness/connector between the Cassette Feeder Driver PCB (UN20) and the Pickup Motor(M9).3. Replace the Pickup Motor (M9). 4. Replace the Lifter Solenoid (SL21). 5. Replace the Cassette Feeder Driver PCB (UN20).<When there is no operation sound of the motor>,1. Check the harness/connector between the Cassette Feeder Driver PCB (UN20) and the Pickup Motor (M9)2. Replace the Pickup Motor (M9).3. Replace the Cassette Feeder Driver PCB (UN20).

Code: E020-0000

Description:

Color Displacement/Density Sensor error

Causes:

An error in the Color Displacement/Density Sensor was detected.

Remedy:

1. Check the harness/connector between the RD Sensor (UN7) and the Engine Controller PCB (UN1). 2. Replace the RD Sensor (UN7). 3. Replace the Engine Controller PCB (UN1).

Code: E021-1000

Description:

Yellow Developing Motor rotation error

Causes:

It was judged that the Developing Motor did not rotate.

Remedy:

1. Check the harness/connector between the Developing Motor (M3) and the Driver PCB (UN11). 2. Check the harness/connector between the Driver PCB (UN11) and the Engine Controller PCB (UN1). 3. Replace the Developing Motor (M3). 4. Replace the Driver PCB (UN11). 5. Replace the Engine Controller PCB (UN1)

Code: E021-1001

Description:

Magenta Developing Motor rotation error

Causes:

It was judged that the Developing Motor did not rotate.

Remedy:

Code: E021-1002

Description:

Cyan Developing Motor rotation error

Causes:

It was judged that the Developing Motor did not rotate.

Remedy:

Code: E021-1003

Description:

Black Developing Motor rotation error

Causes:

It was judged that the Developing Motor did not rotate.

Remedy:

Code: E021-2000

Description:

Error in startup of the Yellow Developing Motor

Causes:

Revolution of the Developing Motor did not reach the specified value.

Remedy:

Code: E021-2001

Description:

Error in startup of the Magenta Developing Motor

Causes:

Revolution of the Developing Motor did not reach the specified value.

Remedy:

Code: E021-2002

Description:

Error in startup of the Cyan Developing Motor

Causes:

Revolution of the Developing Motor did not reach the specified value.

Remedy:

Code: E021-2003

Description:

Error in startup of the Black Developing Motor

Causes:

Revolution of the Developing Motor did not reach the specified value.

Remedy:

Code: E052-0000

Description:

Duplex Feed Unit absent error

Causes:

Connection of the Duplex Feed Unit was not correct.

Remedy:

1. Replace the Engine Controller PCB (UN1).

Code: E066-0000

Description:

Environment Sensor error

Causes:

An error in the Environment Sensor was detected.

Remedy:

1. Check the harness/connection between the Engine Controller PCB (UN1) and the Environment Sensor PCB (UN10). 2. Replace the Environment Sensor PCB (UN10). 3. Replace the Engine Controller PCB (UN1).

Code: E078-0000

Description:

Primary transfer disengagement mechanism error

Causes:

Primary transfer disengagement mechanism did not work properly.

Remedy:

1. Check the harness/connector between the Primary Transfer Disengagement Switch (SW4) and the Engine Controller PCB (UN1). 2. Check the harness/connector between the Primary Transfer Disengagement Solenoid (SL30) and the Engine Controller PCB (UN1). 3. Replace the ITB Unit (including the Primary Transfer Disengagement Switch / Primary Transfer Disengagement Solenoid). 4. Replace the Engine Controller PCB (UN1).

Code: E100-0000

Description:

Yellow Scanner area failure

Causes:

Error in the Scanner Motor, Laser Scanner Unit, or BD detection in the yellow scanner area was detected.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E100-0001

Description:

Magenta Scanner area failure

Causes:

Error in the Scanner Motor, Laser Scanner Unit, or BD detection in the magenta scanner area was detected.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E100-0002

Description:

Cyan Scanner area failure

Causes:

Error in the Scanner Motor, Laser Unit, or BD detection in the cyan scanner area was detected.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E100-0003

Description:

Black scanner area failure

Causes:

Error in the Scanner Motor, Laser Scanner Unit, or BD detection in the black scanner area was detected.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E110-0000

Description:

Pseudo BD detection error

Causes:

The error is detected when the completion of pseudo BD measurement is not notified within the specified period of time after the pseudo BD generation.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E194-0000

Description:

Color Displacement/Density Sensor, Color Displacement Sensor error

Causes:

An error in the Color Displacement/Density Sensor, Color Displacement Sensor were detected.

Remedy:

1. Replace the Toner Cartridge. 2. Check the harness/connector between the Color Displacement/Density Sensor and the Engine Controller PCB (UN1). 3. Replace the Color Displacement/Density Sensor. 4. Replace the Engine Controller PCB (UN1) 5. Replace the ITB Unit.

Code: E196-0000

Description:

DC Controller error

Causes:

Update of the DC Controller failed.

Remedy:

1. Install the set of controller firmware. 2. Replace the Engine Controller PCB (UN1).

Code: E196-1000

Description:

ROM writing/reading error (Main ROM)

Causes:

Error in the writing/reading of the main program in the Main Controller PCB (Main ROM)

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E196-2000

Description:

ROM writing/reading error (Setting values storage ROM)

Causes:

Error in the writing/reading the setting values storage area in the Main Controller PCB (Setting values storage ROM)

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E196-3000

Description:

ROM writing/reading error (eMMC)

Causes:

Unable to read/write data from the eMMC. The eMMC failure occurred.

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E196-3001

Description:

ROM-ID mismatch (eMMC)

Causes:

The eMMC was replaced incorrectly. The eMMC failure occurred.

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E198-0000

Description:

Engine Controller memory failure

Causes:

Error in the nonvolatile memory on the Engine Controller PCB

Remedy:

1. Turn OFF and then ON the power and check if the symptom occurs again. 2. Replace the Engine Controller PCB (UN1).

Code: E202-0001

Description:

CIS Unit HP error (outward)

Causes:

The Scanner (CIS) could not detect the home position when starting scanning operation.

Remedy:

1. Check the harnesses/connectors connecting from the Main Controller PCB (UN30) to the CIS Unit HP Sensor (SR11) and the Reader Motor (M5) 2. Replace the CIS HP Sensor (SR11). 3. Replace the Reader Motor (M5). 4. Replace the CIS Unit. 5. Replace the Reader Unit. 6. Replace the Main Controller PCB (UN30).

Code: E202-0002

Description:

CIS Unit HP error (homeward)

Causes:

The Scanner (CIS) could not detect the home position when completing scanning operation.

Remedy:

Code: E225-0001

Description:

Light intensity of the CIS Unit at the reference level or below

Causes:

When the light intensity is at the reference level or below at shading.

Remedy:

1. Disconnect and then connect the Flexible Cable. 2. Replace the Flexible Cable. 3. Replace the CIS Unit. 4. Replace the Main Controller PCB (UN30).

Code: E246-0000

Description:

System error

Causes:

System error

Remedy:

Contact the sales company.

Code: E247-0000

Description:

System error

Causes:

System error

Remedy:

Contact the sales company.

Code: E248-0001

Description:

Error in access to backup data for the Reader (reading error at power-on)

Causes:

The Reader-related adjustment values could not be read.

Remedy:

1. Install the set of the controller firmware. 2. Replace the Main Controller PCB (UN30).

Code: E350-0000

Description:

System error

Causes:

System error

Remedy:

Contact the sales company.

Code: E351-0000

Description:

Main Controller PCB error (Scanner system)

Causes:

System error.

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E354-0000 ... E355-0005

Description:

System error

Causes:

System error

Remedy:

Contact the sales company.

Code: E719-0000

Description:

Error in communication with the New Card Reader (serial communication)

Causes:

Unable to communicate with the new Card Reader.

Remedy:

1. Check the connection of the New Card Reader.

Code: E732-0000

Description:

Scanner communication error.

Causes:

Scanner communication error.

Remedy:

1. Install the set of the controller firmware. 2.Replace the Main Controller PCB (UN30).

Code: E733-0000

Description:

Printer communication error

Causes:

Communication error between the Engine Controller PCB and the Main Controller PCB occurred.

Remedy:

1. Check the harness/connector connection between the Engine Controller PCB (UN1) and the Main Controller PCB (UN30). 2. Install the set of the controller firmware. 3. Replace the Main Controller PCB (UN30). 4. Replace the Engine Controller PCB (UN1).

Code: E736-0000

Description:

Fax communication error

Causes:

Communication error with CCU/modem.

Remedy:

1. Check the connection of the NCU PCB (UN38). 2. Replace the NCU PCB (UN38). 3. Replace the Main Controller PCB (UN30).

Code: E736-0001

Description:

Error in ROM for backing up fax data

Causes:

An error occurred in ROM for backing up fax data.

Remedy:

1. Check the connection of the NCU PCB (UN38). 2. Replace the NCU PCB (UN38). 3. Replace the Main Controller PCB (UN30).

Code: E743-0000

Description:

DDI communication error

Causes:

Software sequence error

Remedy:

1. Turn OFF and then ON the power.

Code: E744-0001

Description:

Incorrect combination of language file versions

Causes:

Language file version did not match that of the main program.

Remedy:

1. Update the firmware

Code: E744-0002

Description:

Language file error

Causes:

The size of the language file exceeded the allowed size.

Remedy:

1. Update the firmware.

Code: E744-1001

Description:

Version mismatch between BOOTABLE and BOOTROM

Causes:

Version of the main program and that of the start-up program did not mach.

Remedy:

1. Update the firmware.

Code: E744-4000

Description:

Invalid engine connection error

Causes:

Invalid engine connection was detected.

Remedy:

1. Check if the valid Engine Controller PCB (UN1) is installed. 2. Update the firmware. 3. Replace the Engine Controller PCB (UN1).

Code: E744-5000

Description:

Communication error between the Controller PCB and the Main Controller PCB

Causes:

Communication with the Control Panel PCB could not be established.

Remedy:

1. Check the harness/connector between the Panel PCB (UN31) and the Main Controller PCB (UN30). 2. Replace the Control Panel (including the Panel PCB(UN31)). 3. Replace the Main Controller PCB (UN30).

Code: E744-6000

Description:

Communication error with Wireless LAN PCB

Causes:

Communication with the Wireless LAN PCB could not be established.

Remedy:

1. Turn OFF and then ON the main power. 2. Check the harness/connector connection between the Wireless LAN PCB (UN35) and the Main Controller PCB (UN30) 3. Install the set of the controller firmware. 4. Replace the Wireless LAN PCB (UN35). 5. Replace the Main Controller PCB (UN30).

Code: E744-7000

Description:

Backup microcomputer error

Causes:

An error in the microcomputer which retains fax job information of the Main Controller PCB.

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E746-0000

Description:

Main Controller PCB error (others)

Causes:

A communication error of the Main Controller PCB occurred (other than scan-related communication error).

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E766-8000

Description:

Firmware error

Causes:

Information on digital registration could not be obtained.

Remedy:

1. Install the Engine Controller firmware. 2. Install the set of Controller firmware. 3. Replace the Engine Controller (UN1).

Code: E766-9000

Description:

Scanner power state error

Causes:

Error in power state of the Laser Scanner Unit (firmware-dependent).

Remedy:

1. Update the firmware. 2. Replace the Laser Scanner Unit.

Code: E805-0005

Description:

Cartridge Fan error

Causes:

The Cartridge Fan failed to rotate at the specified revolution.

Remedy:

1. Check the connection of the Cartridge Fan (FM2). 2. Replace the Cartridge Fan (FM2).

Code: E806-0000

Description:

Power Supply Fan error

Causes:

The Power Supply Fan (power supply) failed to rotate at the specified revolution.

Remedy:

1. Check the connection of the Power Supply Fan. 2. Replace the Power Supply Fan (FM1).

Code: E808-0000

Description:

Low voltage power supply failure

Causes:

When the printer has detected a low voltage power supply failure.

Remedy:

1. Check the harness/connector between the Engine Controller PCB (UN1) and the Low Voltage Power Supply PCB (UN2). 2. Replace the Low Voltage Power Supply PCB (UN2). 3. Replace the Engine Controller PCB (UN1).

Code: E840-0000

Description:

Pressure release mechanism error

Causes:

An error in pressure release mechanism of the Fixing Assembly was detected.

Remedy:

1. Check the harness/connector between the Fixing Pressure Release Switch (SW5) and the Engine Controller PCB (UN1). 2. Check the harness/connector between the Fixing Motor (M4) and the Driver PCB (UN11). 3. Check the harness/connector between the Driver PCB (UN11) and the Engine Controller PCB (UN1). 4. Replace the Fixing Pressure Release Switch (SW5). 5. Replace the Fixing Motor (M4). 6. Replace the Fixing Assembly. 7. Replace the Driver PCB (UN11). 8. Replace the Engine Controller PCB (UN1).