Canon Color imageCLASS MF621Cn Error Codes List

Canon Color imageCLASS MF621Cn Error Codes List - Download Driver Canon Color imageCLASS MF621Cn

Code: 03 0040

Description:

Size error

Causes:

Remedy:

Code: 03 0060

Description:

Size error

Causes:

Remedy:

Code: 03 0104

Description:

Registration Detection Sensor

Causes:

SR602

Remedy:

Code: 03 010C

Description:

Fixing Delivery Sensor

Causes:

SR609

Remedy:

Code: 03 014C

Description:

Fixing Delivery Sensor

Causes:

SR609

Remedy:

Code: 03 0184

Description:

Registration Detection Sensor

Causes:

SR602

Remedy:

Code: 03 0208

Description:

Registration Detection Sensor

Causes:

SR602

Remedy:

Code: 03 0210

Description:

Fixing Delivery Sensor

Causes:

SR609

Remedy:

Code: 03 0217

Description:

Registration Detection Sensor Fixing Delivery Sensor MP Tray Pre-Registration Detection Sensor

Causes:

SR602/SR605/SR609

Remedy:

Code: 03 021C

Description:

Fixing Delivery Sensor

Causes:

SR609

Remedy:

Code: 03 0248

Description:

Registration Detection Sensor

Causes:

SR602

Remedy:

Code: 03 0250

Description:

Fixing Delivery Sensor

Causes:

SR609

Remedy:

Code: 03 0257

Description:

Registration Detection Sensor Fixing Delivery Sensor MP Tray Pre-Registration Detection Sensor

Causes:

SR602/SR605/SR609

Remedy:

Code: 03 025C

Description:

Fixing Delivery Sensor

Causes:

SR602

Remedy:

Code: 03 1014

Description:

Registration Detection Sensor Fixing Delivery Sensor Fixing Loop Sensor

Causes:

SR602/SR603/SR609

Remedy:

Code: 03 1054

Description:

Registration Detection Sensor Fixing Delivery Sensor Fixing Loop Sensor

Causes:

SR602/SR603/SR609

Remedy:

Code: 03 1094

Description:

Registration Detection Sensor Fixing Delivery Sensor Fixing Loop Sensor

Causes:

SR602/SR603/SR609

Remedy:

Code: 03 10D4

Description:

Registration Detection Sensor Fixing Delivery Sensor Fixing Loop Sensor

Causes:

SR602/SR603/SR609

Remedy:

Code: 03 1118

Description:

Registration Detection Sensor Fixing Delivery Sensor Front Cover Sensor Rear Cover Sensor

Causes:

SR602/SR609/SR612/SR613

Remedy:

Code: 03 1158

Description:

Registration Detection Sensor Fixing Delivery Sensor Front Cover Sensor Rear Cover Sensor

Causes:

SR602/SR609/SR612/SR613

Remedy:

Code: 03 1198

Description:

Registration Detection Sensor Fixing Delivery Sensor Front Cover Sensor Rear Cover Sensor

Causes:

SR602/SR609/SR612/SR613

Remedy:

Code: 03 11D8

Description:

Registration Detection Sensor Fixing Delivery Sensor Front Cover Sensor Rear Cover Sensor

Causes:

SR602/SR609/SR612/SR613

Remedy:

Code: 04 0001

Description:

Document End Sensor Delay

Causes:

PS702

Remedy:

Code: 04 0002

Description:

Document End Sensor

Causes:

PS702

Remedy:

Code: 04 0071

Description:

Sequence Error

Causes:

Remedy:

Code: 04 0094

Description:

Document End Sensor / Document Sensor

Causes:

PS702/PS703

Remedy:

Code: E000 0000

Description:

Error in temperature rising of Fixing Assembly

Causes:

Temperature of the Fixing Assembly did not reach a certain temperature within the specified period of time.

Remedy:

1. Check the connector connection between the Fixing Assembly and the DC Controller PCB. 2. Replace the Fixing Assembly. 3. Replace the DC Controller PCB.

Code: E001 0000

Description:

Abnormal high temperature of Fixing Assembly

Causes:

It was detected that the temperature of the Fixing Assembly was abnormally high.

Remedy:

1. Check the connector between the Fixing Assembly and the DC Controller PCB. 2. Replace the Fixing Assembly. 3. Replace the DC Controller PCB.

Code: E003 0000

Description:

Abnormal low temperature of Fixing Assembly

Causes:

It was detected that the temperature of the Fixing Assembly was abnormally low.

Remedy:

1. Check the connector between the Fixing Assembly and the DC Controller PCB. 2. Replace the Fixing Assembly. 3. Replace the DC Controller PCB.

Code: E004 0000

Description:

Error in fixing power supply drive circuit

Causes:

The zero cross signal was not detected for the specified period of time or more.

Remedy:

1. Check the connector connection between the Fixing Assembly and the DC Controller PCB. 2. Replace the Fixing Assembly. 3. Replace the DC Controller PCB.

Code: E012 0000

Description:

Revolution of the ITB Motor did not reach the specified value

Causes:

The cycle of the ITB Motor speed detection signal did not become the specified cycle since the ITB Motor started to be driven.

Remedy:

1. Check the connector between the ITB Motor and the DC Controller PCB. 2. Replace the ITB Motor. 3. Replace the DC Controller PCB.

Code: E012 0001

Description:

Revolution of the ITB Motor was out of the specified range

Causes:

After the cycle of the ITB Motor speed detection signal became the specified cycle once, it deviated from the specified cycle.

Remedy:

1. Check the connector between the ITB Motor and the DC Controller PCB. 2. Replace the ITB Motor. 3. Replace the DC Controller PCB.

Code: E015 0001

Description:

Error in Developing Disengagement Motor

Causes:

Change in signal status of the Developing Home Position Sensor could not be detected although a specified period of time has passed after rotating the Main Motor for engagement/ disengagement operation of the Developing Cylinder.

Remedy:

1. Check the connectors connecting the Developing Home Position Sensor, Main Motor and the DC Controller PCB. 2. Replace the Developing Home Position Sensor. 3. Replace the Main Motor. 4. Replace the DC Controller PCB.

Code: E020 0000

Description:

Density Sensor error

Causes:

Sufficient amount of light could not be received when detecting image density.

Remedy:

1. Check the connector of the DC Controller PCB. 2. Replace the ITB Unit. 3. Replace the DC Controller PCB. 4. Replace the Toner Cartridge.

Code: E066 0000

Description:

Environment Sensor error

Causes:

Environment Sensor error

Remedy:

1. Check the connector between the Environment Sensor and DC Controller PCB. 2. Replace the Environment Sensor. 3. Replace the DC Controller PCB.

Code: E070 0000

Description:

ITB/TOP Sensor error

Causes:

ITB/TOP Sensor error

Remedy:

1. Check the connector between the ITB Unit and DC Controller PCB. 2. Replace the ITB Unit. 3. Replace the DC Controller PCB.

Code: E100 0000

Description:

Error in Laser Scanner Motor or Laser Scanner Unit (Y)

Causes:

Error in the BD detection value in the Laser Scanner Motor or the Laser Scanner Unit (Y)

Remedy:

1. Check the connector between the Laser Scanner Unit and the DC Controller PCB. 2. Replace the Laser Scanner Unit. 3. Replace the DC Controller PCB.

Code: E100 0001

Description:

Error in Laser Scanner Motor or Laser Scanner Unit (Y)

Causes:

Error in the BD detection value in the Laser Scanner Motor or the Laser Scanner Unit (Y)

Remedy:

1. Check the connector between the Laser Scanner Unit and the DC Controller PCB. 2. Replace the Laser Scanner Unit. 3. Replace the DC Controller PCB.

Code: E100 0002

Description:

Error in Laser Scanner Motor or Laser Scanner Unit (C)

Causes:

Error in the BD detection value in the Laser Scanner Motor or the Laser Scanner Unit (C)

Remedy:

1. Check the connector between the Laser Scanner Unit and the DC Controller PCB. 2. Replace the Laser Scanner Unit. 3. Replace the DC Controller PCB.

Code: E100 0003

Description:

Error in Laser Scanner Motor or Laser Scanner Unit (Bk)

Causes:

Error in the BD detection value in the Laser Scanner Motor or the Laser Scanner Unit (Bk)

Remedy:

1. Check the connector between the Laser Scanner Unit and the DC Controller PCB. 2. Replace the Laser Scanner Unit. 3. Replace the DC Controller PCB.

Code: E110 0000

Description:

Laser Scanner error

Causes:

The Laser Scanner Motor did not become ready although a specified period of time had passed.

Remedy:

1. Replace the Laser Scanner Unit. 2. Replace the DC Controller PCB.

Code: E196 0000

Description:

DCON ROM error

Causes:

The ROM of the DC Controller PCB failed to be updated.

Remedy:

1. Install the set of the controller firmware. 2. Replace the DC Controller PCB.

Code: E196 1000

Description:

Main Controller PCB writing/reading error

Causes:

Error in writing/reading of main program in the Main Controller PCB

Remedy:

1. Install the set of the controller firmware. 2. Replace the Main Controller PCB.

Code: E196 2000

Description:

Main Controller PCB writing/reading error

Causes:

Error in writing/reading of the setting values storage area in the Main Controller PCB

Remedy:

1. Install the set of the controller firmware. 2. Replace the Main Controller PCB.

Code: E198 0000

Description:

DC Controller memory error

Causes:

Error in the nonvolatile memory on the DC Controller

Remedy:

Replace the DC Controller PCB.

Code: E202 0001

Description:

CIS Unit HP error (outward)

Causes:

The CIS Unit did not move to HP even it moved backward. Reader HP Sensor error, Reader Motor error, CIS Unit error

Remedy:

1. Replace the Reader HP Sensor. 2. Replace the Reader Motor. 3. Replace the CIS Unit. 4. Replace the Reader Unit.

Code: E202 0002

Description:

CIS Unit HP error (homeward)

Causes:

The CIS Unit did not move to HP even it moved forward. Reader HP Sensor error, Reader Motor error, CIS Unit error

Remedy:

1. Replace the Reader HP Sensor. 2. Replace the Reader Motor. 3. Replace the CIS Unit. 4. Replace the Reader Unit.

Code: E225 0001

Description:

Light intensity of the CIS Unit below the reference level

Causes:

When the light intensity is below the reference level at shading

Remedy:

1. Disconnect and then connect the Flexible Cable. 2. Replace the Flexible Cable. 3. Replace the CIS Unit. 4. Replace the Main Controller PCB (PCB2).

Code: E248 0001

Description:

Error in access to backup data for Reader (reading error at power-on)

Causes:

The Reader-related adjustment values could not be read.

Remedy:

1. Clear the backup RAM of RCON. Execute COPIER > FUNCTION > CLEAR > RCON. 2. Enter all the values written on the service label in service mode again. 3. Turn OFF and then ON the main power.

Code: E250 0000

Description:

Error in the One-Touch Key Cover Sensor

Causes:

Error in the One-Touch Key Cover Sensor

Remedy:

1. Check the One-Touch Key Cover Sensor. 2. Turn OFF and then ON the power. 3. Replace the Control Panel.

Code: E351 0000

Description:

System error

Causes:

System error

Remedy:

1. Install the set of the controller firmware. 2. Replace the Main Controller PCB.

Code: E732 0000

Description:

Scanner communication error

Causes:

Scanner communication error

Remedy:

1. Check the connector connection between the Engine Controller PCB and the Main Controller PCB. 2. Install the set of the controller firmware. 3. Replace the Main Controller PCB. 4. Replace the Engine Controller PCB.

Code: E733 0000

Description:

Printer communication error

Causes:

Communication error between the Engine Controller PCB and the Main Controller PCB occurred.

Remedy:

Code: E736 0000

Description:

Communication error with CCU/modem

Causes:

Communication error with CCU/modem NCU PCB type error

Remedy:

1. Install the set of the controller firmware. 2. Replace the NCU PCB. 3. Replace the Main Controller PCB.

Code: E736 0001

Description:

Error in ROM for backing up fax data

Causes:

An error occurred in ROM for backing up fax data

Remedy:

1. Install the set of the controller firmware. 2. Replace the Main Controller PCB.

Code: E744 0001

Description:

Language file version error

Causes:

Language file version was not matched with the main program.

Remedy:

Install the set of the controller firmware.

Code: E744 0002

Description:

Language file size error

Causes:

The size of the language file exceeded the upper limit.

Remedy:

Install the set of the controller firmware.

Code: E744 1001

Description:

Firmware version error

Causes:

Versions of the main program and the start-up program were not matched.

Remedy:

Install the set of the controller firmware.

Code: E744 4000

Description:

Engine ID error

Causes:

Invalid engine connection was detected.

Remedy:

1. Turn OFF and then ON the main power. 2. Check the DC Controller PCB. 3. Install the DC Controller PCB. 4. Install the set of the controller firmware. 5. Check the model code. (When the model code and the engine code are mismatched, E744-4000 occurs.

Code: E744 5000

Description:

Error in the Control Panel PCB

Causes:

Error in the Control Panel PCB (microcomputer)

Remedy:

1. Check the Control Panel PCB, and install the firmware (PANEL). 2. Install the set of the controller firmware. 3. Replace the Main Controller PCB.

Code: E744 6000

Description:

Communication error with Wireless LAN PCB

Causes:

Communication with the Wireless LAN PCB could not be established.

Remedy:

1. Turn OFF and then ON the main power. 2. Check the connection of the Wireless LAN PCB. 3. Install the set of the controller firmware. 4. Replace the Main Controller PCB.

Code: E744 7000

Description:

Main Controller PCB error

Causes:

An error in the microcomputer which retains fax job information of the Main Controller PCB

Remedy:

1. Install the firmware of BKUP. 2. Install the set of the controller firmware. 3. Replace the Main Controller PCB.

Code: E746 0000

Description:

Main Controller PCB error

Causes:

Main Controller communication error occurred (other than scan).

Remedy:

1. Install the set of the controller firmware. 2. Replace the Main Controller PCB.

Code: E766 8000

Description:

Firmware error

Causes:

Information at color displacement correction could not be obtained.

Remedy:

1. Install the DC Controller firmware. 2. Install the set of the controller firmware. 3. Replace the DC Controller PCB.

Code: E766 9000

Description:

Scanner power state error (firmware-dependent)

Causes:

Error in power state of the Laser Scanner Unit (firmware-dependent)

Remedy:

1. Install the set of the controller firmware. 2. Replace the Laser Scanner Unit.

Code: E766 xxxx

Description:

Firmware error

Causes:

An error in connection occurred due to controller software.

Remedy:

Due to firmware error, the possibility of solving the error by replacing the Main Controller PCB is low. Check the installed engine again.

Code: E806 0000

Description:

Fixing Power Supply Cooling Fan error

Causes:

The Fixing Power Supply Cooling Fan failed to rotate at the specified revolution.

Remedy:

1. Check the connector between the Fixing Power Supply Cooling Fan and the DC Controller PCB. 2. Replace the Fixing Power Supply Cooling Fan. 3. Replace the DC Controller PCB.

Code: E840 0000

Description:

Error in pressure release mechanism of the Fixing Assembly

Causes:

Although the Fixing Assembly started moving to the home position, it failed to be at the position.

Remedy:

1. Replace the Fixing Drive Assembly. 2. Replace the Fixing Pressure Release Cam.