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Canon Color imageCLASS MF643Cdw Error Codes List - Download Driver Canon Color imageCLASS MF643Cdw

 


Canon Color imageCLASS MF643Cdw Error Codes List - Download Driver Canon Color imageCLASS MF643Cdw
Canon Color imageCLASS MF643Cdw Error Codes List - Download Driver Canon Color imageCLASS MF643Cdw


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Canon Color imageCLASS MF643Cdw Error Codes List


Code: 0001

Description:

Delay jam

Causes:

Document End Sensor SR10

Remedy:

ADF Pickup Feed Area

Code: 0002

Description:

Stationary Jam

Causes:

Document End Sensor SR10

Remedy:

ADF Pickup Feed Area

Code: 0071

Description:

Sequence Jam (Timing Error)

Causes:

Remedy:

Code: 0094

Description:

Initial Residual Jam

Causes:

Document End Sensor SR10

Remedy:

ADF Pickup Feed Area

Code: 0901

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Pickup Cassette of the host machine

Code: 0902

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Multi-purpose Tray

Code: 0903

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Cassette Feeding Module

Code: 0907

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Registration to Drum Area

Code: 0908

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Drum to Fixing Area

Code: 0909

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Fixing to Delivery Area

Code: 090C

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Reverse Area

Code: 090D

Description:

Pickup Delay Jam

Causes:

Registration Sensor SR1

Remedy:

Duplex Feed Area Code: 0A01

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Pickup Cassette of the host machine

Code: 0A03

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Cassette Feeding Module

Code: 0A07

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Registration to Drum Area

Code: 0A08

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Drum to Fixing Area

Code: 0A09

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Fixing to Delivery Area

Code: 0A0C

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Duplex Reverse Area

Code: 0A0D

Description:

Pickup Delay Jam

Causes:

Cassette Feed Sensor SR31

Remedy:

Duplex Feed Area

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (K)

Causes:

Detail Code: 0071

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (Y)

Causes:

Detail Code: 0072

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (M)

Causes:

Detail Code: 0073

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (C)

Causes:

Detail Code: 0074

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (K)

Causes:

Detail Code: 0181

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (Y)

Causes:

Detail Code: 0182

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (M)

Causes:

Detail Code: 0183

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (C)

Causes:

Detail Code: 0184

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0401

Description:

Toner Cartridge empty alarm (Y)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 10-0402

Description:

Toner Cartridge empty alarm (M)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 10-0403

Description:

Toner Cartridge empty alarm (C)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 10-0404

Description:

Toner Cartridge empty alarm (Bk)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 1101

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Pickup Cassette of the host machine

Code: 1103

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Cassette Feeding Module

Code: 1107

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Registration to Drum Area

Code: 1108

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Drum to Fixing Area

Code: 1109

Description:

Pickup Stationary Jam

Causes:

Registration Sensor SR1

Remedy:

Fixing to Delivery Area

Code: 110C

Description:
Pickup Stationary Jam
Causes:
Registration Sensor SR1
Remedy:
Duplex Reverse Area.

Code: 110D
Description:
Pickup Stationary Jam
Causes:
Registration Sensor SR1
Remedy:
Duplex Feed Area.

Code: 1901
Description:
Fixing Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Pickup Cassette of the host machine.

Code: 1903
Description:
Fixing Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Cassette Feeding Module.

Code: 1907
Description:
Fixing Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Registration to Drum Area.

Code: 1908
Description:
Fixing Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Drum to Fixing Area.

Code: 1909
Description:
Fixing Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Fixing to Delivery Area.

Code: 190C
Description:
Fixing Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Duplex Reverse Area.

Code: 190D
Description:
Fixing Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Duplex Feed Area.

Code: 2101
Description:
Fixing Delivery Stationary Jam
Causes:
Registration Sensor SR1
Remedy:
Pickup Cassette of the host machine.

Code: 2103
Description:
Fixing Delivery Stationary Jam
Causes:
Registration Sensor SR1
Remedy:
Cassette Feeding Module.

Code: 2107
Description:
Fixing Delivery Stationary Jam
Causes:
Registration Sensor SR1
Remedy:
Registration to Drum Area.

Code: 2108
Description:
Fixing Delivery Stationary Jam
Causes:
Registration Sensor SR1
Remedy:
Drum to Fixing Area.

Code: 2109
Description:
Fixing Delivery Stationary Jam
Causes:
Registration Sensor SR1
Remedy:
Fixing to Delivery Area.

Code: 210C
Description:
Fixing Delivery Stationary Jam
Causes:
Registration Sensor SR1
Remedy:
Duplex Reverse Area.

Code: 210D
Description:
Fixing Delivery Stationary Jam
Causes:
Registration Sensor SR1
Remedy:
Duplex Feed Area.

Code: 2901
Description:
Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Pickup Cassette of the host machine.

Code: 2903
Description:
Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Cassette Feeding Module.

Code: 2907
Description:
Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Registration to Drum Area.

Code: 2908
Description:
Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Drum to Fixing Area.

Code: 2909
Description:
Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Fixing to Delivery Area.

Code: 290C
Description:
Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Duplex Reverse Area.

Code: 290D
Description:
Delivery Delay Jam
Causes:
Fixing Delivery Sensor SR3
Remedy:
Duplex Feed Area.

Code: 3101
Description:
Delivery Stationary Jam
Causes:
Delivery Sensor SR4
Remedy:
Pickup Cassette of the host machine.

Code: 3103
Description:
Delivery Stationary Jam
Causes:
Delivery Sensor SR4
Remedy:
Cassette Feeding Module.

Code: 3107
Description:
Delivery Stationary Jam
Causes:
Delivery Sensor SR4
Remedy:
Registration to Drum Area.

Code: 3108
Description:
Delivery Stationary Jam
Causes:
Delivery Sensor SR4
Remedy:
Drum to Fixing Area.

Code: 3109
Description:
Delivery Stationary Jam
Causes:
Delivery Sensor SR4
Remedy:
Fixing to Delivery Area.

Code: 310A
Description:
Delivery Stationary Jam
Causes:
Delivery Sensor SR4
Remedy:
Delivery Area Duplex Reverse Area.

Code: 310D
Description:
Delivery Stationary Jam
Causes:
Delivery Sensor SR4
Remedy:
Duplex Feed Area.

Code: 3901
Description:
Reverse Delay Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Pickup Cassette of the host machine.

Code: 3903
Description:
Reverse Delay Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Cassette Feeding Module.

Code: 3907
Description:
Reverse Delay Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Registration to Drum Area.

Code: 3908
Description:
Reverse Delay Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Drum to Fixing Area.

Code: 3909
Description:
Reverse Delay Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Fixing to Delivery Area.

Code: 390C
Description:
Reverse Delay Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Duplex Reverse Area.

Code: 390D
Description:
Reverse Delay Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Duplex Feed Area.

Code: 4101
Description:
Reverse Stationary Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Pickup Cassette of the host machine.

Code: 4103
Description:
Reverse Stationary Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Cassette Feeding Module.

Code: 4107
Description:
Reverse Stationary Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Registration to Drum Area.

Code: 4108
Description:
Reverse Stationary Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Drum to Fixing Area.

Code: 4109
Description:
Reverse Stationary Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Fixing to Delivery Area.

Code: 410C
Description:
Reverse Stationary Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Duplex Reverse Area.

Code: 410D
Description:
Reverse Stationary Jam
Causes:
Duplex Reverse Sensor R21
Remedy:
Duplex Feed Area.

Code: 4901
Description:
Duplex Feed Delay Jam
Causes:
Duplex Re-pickup Sensor SR22
Remedy:
Pickup Cassette of the host machine.

Code: 4903
Description:
Duplex Feed Delay Jam
Causes:
Duplex Re-pickup Sensor SR22
Remedy:
Cassette Feeding Module.

Code: 4907
Description:
Duplex Feed Delay Jam
Causes:
Duplex Re-pickup Sensor SR22
Remedy:
Registration to Drum Area.

Code: 4908
Description:
Duplex Feed Delay Jam
Causes:
Duplex Re-pickup Sensor SR22
Remedy:
Drum to Fixing Area.

Code: 4909
Description:
Duplex Feed Delay Jam
Causes:
Duplex Re-pickup Sensor SR22
Remedy:
Fixing to Delivery Area.

Code: 490C
Description:
Duplex Feed Delay Jam
Causes:
Duplex Re-pickup Sensor SR22
Remedy:
Duplex Reverse Area.

Code: 490D
Description:
Duplex Feed Delay Jam
Causes:
Duplex Re-pickup Sensor SR22
Remedy:
Duplex Feed Area.

Code: 5901
Description:
Duplex Re-pickup Jam
Causes:
Registration Sensor SR1
Remedy:
Pickup Cassette of the host machine.

Code: 5903
Description:
Duplex Re-pickup Jam
Causes:
Registration Sensor SR1
Remedy:
Cassette Feeding Module.

Code: 5907
Description:
Duplex Re-pickup Jam
Causes:
Registration Sensor SR1
Remedy:
Registration to Drum Area.

Code: 5908
Description:
Duplex Re-pickup Jam
Causes:
Registration Sensor SR1
Remedy:
Drum to Fixing Area.

Code: 5909
Description:
Duplex Re-pickup Jam
Causes:
Registration Sensor SR1
Remedy:
Fixing to Delivery Area.

Code: 590C
Description:
Duplex Re-pickup Jam
Causes:
Registration Sensor SR1
Remedy:
Duplex Reverse Area.

Code: 590D
Description:
Duplex Re-pickup Jam
Causes:
Registration Sensor SR1
Remedy:
Duplex Feed Area.

Code: 590E
Description:
Duplex Re-pickup Jam
Causes:
Registration Sensor SR1
Remedy:
Duplex Pickup Area.

Code: 6101
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Pickup Cassette of the host machine.

Code: 6103
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Cassette Feeding Module.

Code: 6107
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Registration to Drum Area.

Code: 6108
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Drum to Fixing Area.

Code: 6109
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Fixing to Delivery Area.

Code: 610C
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Duplex Reverse Area.

Code: 610D
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Duplex Feed Area.

Code: 6201
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Pickup Cassette of the host machine.

Code: 6203
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Cassette Feeding Module.

Code: 6207
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Registration to Drum Area.

Code: 6208
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Drum to Fixing Area.

Code: 6209
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Fixing to Delivery Area.

Code: 620C
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Duplex Reverse Area.

Code: 620D
Description:
Wrapping Jam
Causes:
Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21
Remedy:
Duplex Feed Area.

Code: 7101
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Pickup Cassette of the host machine.

Code: 7102
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Multi-purpose Tray.

Code: 7103
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Cassette Feeding Module.

Code: 7107
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Registration to Drum Area.

Code: 7108
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Drum to Fixing Area.

Code: 7109
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Fixing to Delivery Area.

Code: 710C
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Duplex Reverse Area.

Code: 710D
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Duplex Feed Area.

Code: 710E
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Duplex Pickup Area.

Code: 7201
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Pickup Cassette of the host machine.

Code: 7202
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Multi-purpose Tray.

Code: 7203
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Cassette Feeding Module.

Code: 7207
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Registration to Drum Area.

Code: 7208
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Drum to Fixing Area.

Code: 7209
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Fixing to Delivery Area.

Code: 720C
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Duplex Reverse Area.

Code: 720D
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Duplex Feed Area.

Code: 720E
Description:
Internal residual jam
Causes:
Registration Sensor Fixing Delivery Sensor Arch Sensor SR1 SR3 SR2
Remedy:
Duplex Pickup Area.

Code: 7901
Description:
Door Open Jam
Causes:
Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22
Remedy:
Pickup Cassette of the host machine.

Code: 7902
Description:
Door Open Jam
Causes:
Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22
Remedy:
Multi-purpose Tray.

Code: 7903
Description:
Door Open Jam
Causes:
Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22
Remedy:
Cassette Feeding Module.

Code: 7907
Description:
Door Open Jam
Causes:
Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22
Remedy:
Registration to Drum Area.

Code: 7908
Description:
Door Open Jam
Causes:
Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22
Remedy:
Drum to Fixing Area.

Code: 7909
Description:
Door Open Jam
Causes:
Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22
Remedy:
Fixing to Delivery Area.

Code: 790C
Description:
Door Open Jam
Causes:
Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22
Remedy:
Duplex Reverse Area.

Code: 790D
Description:
Door Open Jam
Causes:
Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22
Remedy:
Duplex Feed Area.

Code: 790E
Description:
Door Open Jam
Causes:
Registration Sensor Multi-purpose Tray Paper Sensor Fixing Delivery Sensor Delivery Sensor Duplex Re-pickup Sensor SR1 SR6 SR3 SR4 SR22
Remedy:
Duplex Pickup Area.

Code: E000-0000
Description:
Error in temperature rising of Fixing Assembly
Causes:
Temperature of the Fixing Assembly did not reach certain temperature within the specified period of time.
Remedy:
1. Check the harness/connector between the Fixing Assembly and the Engine Controller PCB (UN1). 2. Replace the Fixing Assembly. 3. Replace the Low Voltage Power Supply PCB (UN2). 4. Replace the Engine Controller PCB (UN1).

Code: E001-0000
Description:
Abnormal high temperature of Fixing Assembly
Causes:
It was detected that the temperature of the Fixing Assembly (Main Thermistor) was abnormally high.
Remedy:
1. Check the harness/connector between the Fixing Assembly and the Engine Controller PCB (UN1). 2. Replace the Fixing Assembly. 3. Replace the Low Voltage Power Supply PCB (UN2). 4. Replace the Engine Controller PCB (UN1).

Code: E003-0000
Description:
Abnormal low temperature of Fixing Assembly
Causes:
It was detected that the temperature of the Fixing Assembly (Main Thermistor) was abnormally low.
Remedy:
1. Check the harness/connector between the Fixing Assembly and the Engine Controller PCB (UN1). 2. Replace the Fixing Assembly. 3. Replace the Low Voltage Power Supply PCB (UN2). 4. Replace the Engine Controller PCB (UN1).

Code: E004-0000
Description:
Error in fixing power supply drive circuit
Causes:
The zero cross signal was not detected for the specified period of time or longer.
Remedy:
1. Check the harness/connector between the Engine Controller PCB (UN1) and the Main Thermistor (TH802). 2. Check the harness/connector between the Fixing Assembly and the Engine Controller PCB (UN1). 3. Replace the Fixing Assembly. 4. Replace the Low Voltage Power Supply PCB (UN2). 5. Replace the Engine Controller PCB (UN1).

Code: E012-0000
Description:
Error in startup of Main Motor
Causes:
The revolution of the Fixing Motor did not reach the specified value.
Remedy:
1. Check the harness/connector between the Main Motor (M701) and the Low Voltage Power Supply PCB (UN2). 2. Check the harness/connector between the Low Voltage Power Supply PCB (UN2) and the Engine Controller PCB (UN1). 3. Replace the Main Motor (M701). 4. Replace the Low Voltage Power Supply PCB (UN2). 5. Replace the Engine Controller PCB (UN1).

Code: E012-0001
Description:
Main Motor rotation error
Causes:
The revolution of the Main Motor was out of the specified range.
Remedy:
1. Check the harness/connector between the Main Motor (M701) and the Low Voltage Power Supply PCB (UN2). 2. Check the harness/connector between the Low Voltage Power Supply PCB (UN2) and the Engine Controller PCB (UN1). 3. Replace the Main Motor (M701). 4. Replace the Low Voltage Power Supply PCB (UN2). 5. Replace the Engine Controller PCB (UN1).

Code: E015-0000
Description:
Main Motor error
Causes:
An error was detected in the Main Motor.
Remedy:
1. Check the harness/connector between the Main Motor (M701) and the Low Voltage Power Supply PCB (UN2). 2. Check the harness/connector between the Low Voltage Power Supply PCB (UN2) and the Engine Controller PCB (UN1). 3. Replace the Main Motor (M701). 4. Replace the Low Voltage Power Supply PCB (UN2). 5. Replace the Engine Controller PCB (UN1).

Code: E020-0000
Description:
Error in Color Displacement/Density Sensor
Causes:
An error in the Color Displacement/Density Sensor was detected.
Remedy:
1. Check the harness/connector between the RD Sensor (UN3) and the Engine Controller PCB (UN1). 2. Replace the RD Sensor (UN3). 3. Replace the Engine Controller PCB (UN1).

Code: E052-0000
Description:
Duplex Feed Unit absent error
Causes:
The connection of the Duplex Feed Unit was not correct.
Remedy:
1. Replace the Engine Controller PCB (UN1).

Code: E066-0000
Description:
Environment Sensor error
Causes:
An error in the Environment Sensor was detected.
Remedy:
1. Check the harness/connectors between the Environment Sensor (UN10) and the Engine Controller PCB (UN1). 2. Replace the Environment Sensor (UN10). 3. Replace the Engine Controller PCB (UN1).

Code: E100-0000
Description:
Yellow scanner area failure
Causes:
An error in the Scanner Motor, the Laser Unit, or the BD detection was detected in the yellow scanner area.
Remedy:
1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E100-0001
Description:
Magenta scanner area failure
Causes:
An error in the Scanner Motor, the Laser Unit, or the BD detection was detected in the magenta scanner area.
Remedy:
1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E100-0002
Description:
Cyan scanner area failure
Causes:
An error in the Scanner Motor, the Laser Unit, or the BD detection was detected in the cyan scanner area.
Remedy:
1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E100-0003
Description:
Black scanner area failure
Causes:
An error in the Scanner Motor, the Laser Unit, or the BD detection was detected in the black scanner area.
Remedy:
1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E110-0000
Description:
Pseudo BD detection error
Causes:
The error is detected when the completion of pseudo BD measurement is not notified within the specified period of time after the pseudo BD generation.
Remedy:
1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E196-0000
Description:
DC Controller error
Causes:
The update of the DC Controller failed.
Remedy:
1. Install the set of controller firmware. 2. Replace the Engine Controller PCB (UN1).

Code: E196-1000
Description:
ROM writing/reading error (Main ROM)
Causes:
Error in writing/reading of main program in the Main Controller PCB (Main ROM).
Remedy:
1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E196-2000
Description:
ROM writing/reading error (ROM for storing setting values)
Causes:
Error in writing/reading of the setting values storage area in the Main Controller PCB (ROM for storing setting values).
Remedy:
1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E196-3000
Description:
ROM writing/reading error (eMMC)
Causes:
Unable to read/write data from the eMMC. The eMMC failure occurred.
Remedy:
1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E196-3001
Description:
ROM-ID mismatch (eMMC)
Causes:
The eMMC has been replaced wrongly. The eMMC failure occurred.
Remedy:
1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E198-0000
Description:
Engine Controller memory failure
Causes:
An error in the nonvolatile memory on the Engine Controller PCB.
Remedy:
1. Turn OFF and then ON the power and check if the symptom occurs again. 2. Replace the Engine Controller PCB (UN1).

Code: E202-0001
Description:
CIS Unit HP error (outward)
Causes:
The CIS Unit could not detect the home position when starting a scanning operation.
Remedy:
1. Check the harness/connector connecting from the Main Controller PCB (UN30) to the CIS HP Sensor (SR11) and the Reader Motor (M5). 2. Replace the CIS HP Sensor (SR11). 3. Replace the Reader Motor (M5). 4. Replace the CIS Unit. 5. Replace the Reader Unit. 6. Replace the Main Controller PCB (UN30).

Code: E202-0002
Description:
CIS Unit HP error (homeward)
Causes:
The CIS Unit could not detect the home position when completing a scanning operation.
Remedy:
1. Check the harness/connector connecting from the Main Controller PCB (UN30) to the CIS HP Sensor (SR11) and the Reader Motor (M5). 2. Replace the CIS HP Sensor (SR11). 3. Replace the Reader Motor (M5). 4. Replace the CIS Unit. 5. Replace the Reader Unit. 6. Replace the Main Controller PCB (UN30).

Code: E225-0001
Description:
Light intensity of the CIS Unit below the reference level
Causes:
When the light intensity is below the reference level at shading.
Remedy:
1. Disconnect and then connect the Flexible Cable. 2. Replace the Flexible Cable. 3. Replace the CIS Unit. 4. Replace the Main Controller PCB (UN30).

Code: E246-0000
Description:
System error
Causes:
System error
Remedy:
Contact the sales company.

Code: E247-0000
Description:
System error
Causes:
System error
Remedy:
Contact the sales company.

Code: E248-0001
Description:
Error in access to backup data for the Reader (reading error at power-on)
Causes:
The Reader-related adjustment values could not be read.
Remedy:
1. Install the set of controller firmware. 2. Replace the Main Controller PCB (UN30).

Code: E350-0000
Description:
System error
Causes:
System error
Remedy:
Contact the sales company.

Code: E351-0000
Description:
Main Controller PCB error (Scanner system)
Causes:
System error
Remedy:
1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E354-0000 ... E355-0005
Description:
System error
Causes:
System error
Remedy:
System error.

Code: E719-0000
Description:
Error in communication with new Card Reader (serial communication)
Causes:
Unable to communicate with the new Card Reader.
Remedy:
1. Check the connection of the new Card Reader.

Code: E732-0000
Description:
Scanner communication error
Causes:
Scanner communication error
Remedy:
1. Install the set of controller firmware. 2. Replace the Main Controller PCB (UN30).

Code: E733-0000
Description:
Printer communication error
Causes:
A communication error between the Engine Controller PCB and the Main Controller PCB occurred.
Remedy:
1. Check the harness/connector between the Engine Controller PCB (UN1) and the Main Controller PCB (UN30). 2. Install the set of controller firmware. 3. Replace the Main Controller PCB (UN30). 4. Replace the Engine Controller PCB (UN1).

Code: E736-0000
Description:
Fax communication error
Causes:
Communication error with the CCU/modem.
Remedy:
1. Check the connection of the NCU PCB (UN38). 2. Replace the NCU PCB (UN38). 3. Replace the Main Controller PCB (UN30).

Code: E736-0001
Description:
Error in ROM for backing up fax data
Causes:
An error occurred in the ROM for backing up fax data.
Remedy:
1. Check the connection of the NCU PCB (UN38). 2. Replace the NCU PCB (UN38). 3. Replace the Main Controller PCB (UN30).

Code: E743-0000
Description:
DDI communication error
Causes:
Software sequence error
Remedy:
1. Turn OFF and then ON the power.

Code: E744-0001
Description:
Invalid combination of language file versions
Causes:
The language file version did not match that of the main program.
Remedy:
1. Update the firmware.

Code: E744-0002
Description:
Language file error
Causes:
The size of the language file exceeded the allowed size.
Remedy:
1. Update the firmware.

Code: E744-1001
Description:
Version mismatch between BOOTABLE and BOOTROM
Causes:
A version mismatch between the main program and the start-up program.
Remedy:
1. Update the firmware.

Code: E744-4000
Description:
Invalid engine connection error
Causes:
It was detected that an invalid engine was connected.
Remedy:
1. Check whether a proper Engine Controller PCB (UN1) is installed. 2. Update the firmware. 3. Replace the Engine Controller PCB (UN1).

Code: E744-5000
Description:
Communication error between Control Panel PCB and Main Controller PCB
Causes:
Communication with the Control Panel PCB could not be established.
Remedy:
1. Check the harness/connector between the Panel PCB (UN31) and the Main Controller PCB (UN30). 2. Replace the Control Panel (including the Panel PCB (UN31)). 3. Replace the Main Controller PCB (UN30).

Code: E744-6000
Description:
Communication error with Wireless LAN PCB
Causes:
Communication with the Wireless LAN PCB could not be established.
Remedy:
1. Turn OFF and then ON the main power. 2. Check the harness/connector between the Wireless LAN PCB (UN35) and the Main Controller PCB (UN30). 3. Install the set of controller firmware. 4. Replace the Wireless LAN PCB (UN35). 5. Replace the Main Controller PCB (UN30).

Code: E744-7000
Description:
Backup microcomputer error
Causes:
An error in the microcomputer that retains fax job information of the Main Controller PCB.
Remedy:
1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E746-0000
Description:
Main Controller PCB error (others)
Causes:
A communication error with the Main Controller PCB occurred (other than scan-related communication error).
Remedy:
1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E766-8000
Description:
Firmware error
Causes:
Information on digital registration could not be obtained.
Remedy:
1. Install the Engine Controller firmware. 2. Install the set of controller firmware. 3. Replace the Engine Controller PCB (UN1).

Code: E766-9000
Description:
Scanner power state error
Causes:
Error in the power state of the Laser Scanner Unit (firmware-dependent).
Remedy:
1. Update the firmware. 2. Replace the Laser Scanner Unit.

Code: E806-0000
Description:
Main Fan error
Causes:
The Main Fan fails to rotate at the specified rotation speed.
Remedy:
1. Check the connection of the Main Fan (FM1). 2. Replace the Main Fan (FM1).

Code: E840-0000
Description:
Pressure release mechanism error
Causes:
An error in the pressure release mechanism of the Fixing Assembly was detected.
Remedy:
1. Check the harness/connector between the Fixing Pressure Release Switch (SW2) and the Engine Controller PCB (UN1). 2. Check the harness/connector between the Fixing Motor (M702) and the Engine Controller PCB (UN1). 3. Replace the Fixing Motor (M702). 4. Replace the Fixing Assembly (including the Fixing Pressure Release Switch (SW2)). 5. Replace the Engine Controller PCB (UN1).

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