Canon Color imageCLASS MF644Cdw Error Codes List

Canon Color imageCLASS MF644Cdw Error Codes List - Download Driver Canon Color imageCLASS MF644Cdw

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (K)

Causes:

Detail Code: 0071

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (Y)

Causes:

Detail Code: 0072

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (M)

Causes:

Detail Code: 0073

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Toner Cartridge replacement notification alarm (C)

Causes:

Detail Code: 0074

Remedy:

When the replacement with a genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (Y)

Causes:

Detail Code: 0182

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (M)

Causes:

Detail Code: 0183

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0100

Description:

Unidentified Toner Cartridge replacement notification alarm (C)

Causes:

Detail Code: 0184

Remedy:

When the replacement with a non-genuine Toner Cartridge was detected.

Code: 10-0401

Description:

Toner Cartridge empty alarm (Y)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 10-0402

Description:

Toner Cartridge empty alarm (M)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 10-0403

Description:

Toner Cartridge empty alarm (C)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: 10-0404

Description:

Toner Cartridge empty alarm (Bk)

Causes:

Alarm to be generated once the Toner Cartridge becomes empty.

Remedy:

Code: E000-0000

Description:

Error in temperature rising of Fixing Assembly

Causes:

Temperature of the Fixing Assembly did not reach certain temperature within the specified period of time.

Remedy:

1. Check the harness/connector between the Fixing Assembly and the Engine Controller PCB (UN1). 2. Replace the Fixing Assembly. 3. Replace the Low Voltage Power Supply PCB (UN2). 4. Replace the Engine Controller PCB (UN1).

Code: E001-0000

Description:

Abnormal high temperature of Fixing Assembly

Causes:

It was detected that the temperature of the Fixing Assembly (Main Thermistor) was abnormally high.

Remedy:

Code: E003-0000

Description:

Abnormal low temperature of Fixing Assembly

Causes:

It was detected that the temperature of the Fixing Assembly (Main Thermistor) was abnormally low.

Remedy:

Code: E004-0000

Description:

Error in fixing power supply drive circuit

Causes:

The zero cross signal was not detected for the specified period of time or longer.

Remedy:

1. Check the harness/connector between the Engine Controller PCB (UN1) and the Main Thermistor (TH802). 2. Check the harness/connector between the Fixing Assembly and the Engine Controller PCB (UN1). 3. Replace the Fixing Assembly. 4. Replace the Low Voltage Power Supply PCB (UN2). 5. Replace the Engine Controller PCB (UN1).

Code: E012-0000

Description:

Error in startup of Main Motor

Causes:

The revolution of the Fixing Motor did not reach the specified value.

Remedy:

1. Check the harness/connector between the Main Motor (M701) and the Low Voltage Power Supply PCB (UN2). 2. Check the harness/connector between the Low Voltage Power Supply PCB (UN2) and the Engine Controller PCB (UN1). 3. Replace the Main Motor (M701). 4. Replace the Low Voltage Power Supply PCB (UN2). 5. Replace the Engine Controller PCB (UN1).

Code: E012-0001

Description:

Main Motor rotation error

Causes:

The revolution of the Main Motor was out of the specified range.

Remedy:

Code: E015-0000

Description:

Main Motor error

Causes:

An error was detected in the Main Motor.

Remedy:

Code: E020-0000

Description:

Error in Color Displacement/ Density Sensor

Causes:

An error in the Color Displacement/Density Sensor was detected.

Remedy:

1. Check the harness/connector between the RD Sensor (UN3) and the Engine Controller PCB (UN1). 2. Replace the RD Sensor (UN3). 3. Replace the Engine Controller PCB (UN1).

Code: E052-0000

Description:

Duplex Feed Unit absent error

Causes:

The connection of the Duplex Feed Unit was not correct.

Remedy:

1. Replace the Engine Controller PCB (UN1).

Code: E066-0000

Description:

Environment Sensor error

Causes:

An error in the Environment Sensor was detected.

Remedy:

1. Check the harness/connectors between the Environment Sensor (UN10) and the Engine Controller PCB (UN1). 2. Replace the Environment Sensor (UN10). 3. Replace the Engine Controller PCB (UN1).

Code: E100-0000

Description:

Yellow scanner area failure

Causes:

An error in the Scanner Motor, the Laser Unit, or the BD detection was detected in the yellow scanner area.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E100-0001

Description:

Magenta scanner area failure

Causes:

An error in the Scanner Motor, the Laser Unit, or the BD detection was detected in the magenta scanner area.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E100-0002

Description:

Cyan scanner area failure

Causes:

An error in the Scanner Motor, the Laser Unit, or the BD detection was detected in the cyan scanner area.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E100-0003

Description:

Black scanner area failure

Causes:

An error in the Scanner Motor, the Laser Unit, or the BD detection was detected in the black scanner area.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E110-0000

Description:

Pseudo BD detection error

Causes:

The error is detected when the completion of pseudo BD measurement is not notified within the specified period of time after the pseudo BD generation.

Remedy:

1. Check the harness/connector between the Laser Scanner Unit and the Engine Controller PCB (UN1). 2. Replace the Laser Scanner Unit. 3. Replace the Engine Controller PCB (UN1).

Code: E196-0000

Description:

DC Controller error

Causes:

The update of the DC Controller failed.

Remedy:

1. Install the set of controller firmware. 2. Replace the Engine Controller PCB (UN1).

Code: E196-1000

Description:

ROM writing/reading error (Main ROM)

Causes:

Error in writing/reading of main program in the Main Controller PCB (Main ROM).

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E196-2000

Description:

ROM writing/reading error (ROM for storing setting values)

Causes:

Error in writing/reading of the setting values storage area in the Main Controller PCB (ROM for storing setting values).

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E196-3000

Description:

ROM writing/reading error (eMMC)

Causes:

Unable to read/write data from the eMMC. The eMMC failure occurred.

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E196-3001

Description:

ROM-ID mismatch (eMMC)

Causes:

The eMMC has been replaced wrongly. The eMMC failure occurred.

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E198-0000

Description:

Engine Controller memory failure

Causes:

An error in the nonvolatile memory on the Engine Controller PCB.

Remedy:

1. Turn OFF and then ON the power and check if the symptom occurs again. 2. Replace the Engine Controller PCB (UN1).

Code: E202-0001

Description:

CIS Unit HP error (outward)

Causes:

The CIS Unit could not detect the home position when starting a scanning operation.

Remedy:

1. Check the harness/connector connecting from the Main Controller PCB (UN30) to the CIS HP Sensor (SR11) and the Reader Motor (M5). 2. Replace the CIS HP Sensor (SR11). 3. Replace the Reader Motor (M5). 4. Replace the CIS Unit. 5. Replace the Reader Unit. 6. Replace the Main Controller PCB (UN30).

Code: E202-0002

Description:

CIS Unit HP error (homeward)

Causes:

The CIS Unit could not detect the home position when completing a scanning operation.

Remedy:

Code: E225-0001

Description:

Light intensity of the CIS Unit below the reference level

Causes:

When the light intensity is below the reference level at shading.

Remedy:

1. Disconnect and then connect the Flexible Cable. 2. Replace the Flexible Cable. 3. Replace the CIS Unit. 4. Replace the Main Controller PCB (UN30).

Code: E246-0000, E247-0000

Description:

System error

Causes:

System error

Remedy:

Contact the sales company.

Code: E248-0001

Description:

Error in access to backup data for the Reader (reading error at power-on)

Causes:

The Reader-related adjustment values could not be read.

Remedy:

1. Install the set of controller firmware. 2. Replace the Main Controller PCB (UN30).

Code: E350-0000

Description:

System error

Causes:

System error

Remedy:

Contact the sales company.

Code: E351-0000

Description:

Main Controller PCB error (Scanner system)

Causes:

System error

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E354-0000 ... E355-0005

Description:

System error

Causes:

System error

Remedy:

Contact the sales company.

Code: E719-0000

Description:

Error in communication with new Card Reader (serial communication)

Causes:

Unable to communicate with the new Card Reader.

Remedy:

1. Check the connection of the new Card Reader.

Code: E732-0000

Description:

Scanner communication error

Causes:

Scanner communication error.

Remedy:

1. Install the set of controller firmware. 2. Replace the Main Controller PCB (UN30).

Code: E733-0000

Description:

Printer communication error

Causes:

A communication error between the Engine Controller PCB and the Main Controller PCB occurred.

Remedy:

1. Check the harness/connector between the Engine Controller PCB (UN1) and the Main Controller PCB (UN30). 2. Install the set of controller firmware. 3. Replace the Main Controller PCB (UN30). 4. Replace the Engine Controller PCB (UN1).

Code: E736-0000

Description:

Fax communication error

Causes:

Communication error with the CCU/modem.

Remedy:

1. Check the connection of the NCU PCB (UN38). 2. Replace the NCU PCB (UN38). 3. Replace the Main Controller PCB (UN30).

Code: E736-0001

Description:

Error in ROM for backing up fax data

Causes:

An error occurred in the ROM for backing up fax data.

Remedy:

1. Check the connection of the NCU PCB (UN38). 2. Replace the NCU PCB (UN38). 3. Replace the Main Controller PCB (UN30).

Code: E743-0000

Description:

DDI communication error

Causes:

Software sequence error

Remedy:

1. Turn OFF and then ON the power.

Code: E744-0001

Description:

Invalid combination of language file versions

Causes:

The language file version did not match that of the main program.

Remedy:

1. Update the firmware.

Code: E744-0002

Description:

Language file error

Causes:

The size of the language file exceeded the allowed size.

Remedy:

1. Update the firmware.

Code: E744-1001

Description:

Version mismatch between BOOTABLE and BOOTROM

Causes:

A version mismatch between the main program and the start-up program.

Remedy:

1. Update the firmware.

Code: E744-4000

Description:

Invalid engine connection error

Causes:

It was detected that an invalid engine was connected.

Remedy:

1. Check whether a proper Engine Controller PCB (UN1) is installed. 2. Update the firmware. 3. Replace the Engine Controller PCB (UN1).

Code: E744-5000

Description:

Communication error between Control Panel PCB and Main Controller PCB

Causes:

Communication with the Control Panel PCB could not be established.

Remedy:

1. Check the harness/connector between the Panel PCB (UN31) and the Main Controller PCB (UN30). 2. Replace the Control Panel (including the Panel PCB (UN31)). 3. Replace the Main Controller PCB (UN30).

Code: E744-6000

Description:

Communication error with Wireless LAN PCB

Causes:

Communication with the Wireless LAN PCB could not be established.

Remedy:

1. Turn OFF and then ON the main power. 2. Check the harness/connector between the Wireless LAN PCB (UN35) and the Main Controller PCB (UN30). 3. Install the set of controller firmware. 4. Replace the Wireless LAN PCB (UN35). 5. Replace the Main Controller PCB (UN30).

Code: E744-7000

Description:

Backup microcomputer error

Causes:

An error in the microcomputer that retains fax job information of the Main Controller PCB.

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E746-0000

Description:

Main Controller PCB error (others)

Causes:

A communication error with the Main Controller PCB occurred (other than scan-related communication error).

Remedy:

1. Update the firmware. 2. Replace the Main Controller PCB (UN30).

Code: E766-8000

Description:

Firmware error

Causes:

Information on digital registration could not be obtained.

Remedy:

1. Install the Engine Controller firmware. 2. Install the set of controller firmware. 3. Replace the Engine Controller PCB (UN1).

Code: E766-9000

Description:

Scanner power state error

Causes:

Error in the power state of the Laser Scanner Unit (firmware-dependent).

Remedy:

1. Update the firmware. 2. Replace the Laser Scanner Unit.

Code: E806-0000

Description:

Main Fan error

Causes:

The Main Fan fails to rotate at the specified rotation speed.

Remedy:

1. Check the connection of the Main Fan (FM1). 2. Replace the Main Fan (FM1).

Code: E840-0000

Description:

Pressure release mechanism error

Causes:

An error in the pressure release mechanism of the Fixing Assembly was detected.

Remedy:

1. Check the harness/connector between the Fixing Pressure Release Switch (SW2) and the Engine Controller PCB (UN1). 2. Check the harness/connector between the Fixing Motor (M702) and the Engine Controller PCB (UN1). 3. Replace the Fixing Motor (M702). 4. Replace the Fixing Assembly (including the Fixing Pressure Release Switch (SW2)). 5. Replace the Engine Controller PCB (UN1).

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